[Observability][Known issue] Obs alerts remain active instead of transitioning to recovered

release-notes/elastic-observability/index.md

@@ -116,6 +116,7 @@ To check for security updates, go to [Security announcements for the Elastic sta
 
 ### Fixes [elastic-observability-9.4.0-fixes]
 
+* Fixes an issue where Observability alerts sent recovery notifications but remained `active` in {{kib}} instead of transitioning to `recovered` [#261012]({{kib-pull}}261012).
 * Fixes the layout of the Elastic Inference Service (EIS) pricing callout [#262780]({{kib-pull}}262780).
 * Adds the EIS cost callout to all relevant AI Assistant settings locations [#255588]({{kib-pull}}255588).
 * Fixes AI/Inference connector creation to correctly use the `location` field for provider configuration [#250838]({{kib-pull}}250838).
@@ -227,6 +228,7 @@ To check for security updates, go to [Security announcements for the Elastic sta
 * Defaults new APM alert rules to group by `transaction.name`, providing more granular out-of-the-box alerting for latency threshold, failed transaction rate, and error count rules. Existing rules are unaffected [#261929]({{kib-pull}}261929).
 
 ### Fixes [elastic-observability-9.3.4-fixes]
+* Fixes an issue where Observability alerts sent recovery notifications but remained `active` in {{kib}} instead of transitioning to `recovered` [#261012]({{kib-pull}}261012).
 * Fixes the Serverless APM navigation so **Service inventory** stays active on service map, service groups, and related paths, matching stateful behavior [#263119]({{kib-pull}}263119).
 * Fixes the **Hosts** table on the Observability Overview page to display OTel (semconv) host metrics alongside ECS metrics, so hosts ingesting through OpenTelemetry are no longer missing from the table [#261564]({{kib-pull}}261564).
 * Fixes an issue where malformed URL query parameters could crash APM and other plugins; affected pages now automatically recover by applying parameter defaults and redirecting to the corrected URL [#257245]({{kib-pull}}257245).

release-notes/elastic-observability/known-issues.md

@@ -23,6 +23,24 @@
 
 % :::
 
+::::{dropdown} Observability alerts remain active instead of transitioning to recovered
+
+Applies to: {{stack}} 9.2.7, 9.2.8, 9.3.2, 9.3.3
+
+**Details**
+
+Some Observability alerts send recovery notifications (for example, Slack, email, or webhook) but remain `active` in {{kib}} instead of transitioning to `recovered`.
+
+**Action**
+
+Manually untrack stale alerts or upgrade to {{stack}} 9.3.4 or 9.4.0.
+
+**Resolved**
+
+This issue is resolved in {{stack}} 9.3.4 and 9.4.0.
+
+::::
+
 ::::{dropdown} Browser monitors with JavaScript template literals fail on private locations
 Applies to: All {{stack}} versions