Flagstaff, AZ
Senior Software Quality Assurance Engineer
PROFESSIONAL SUMMARY
Results-driven Senior Software Quality Assurance Engineer with both individual contributor and leadership experience in the software industry. Proven expertise in different types of testing, cross-functional collaboration, and leadership of development and testing teams. Skilled in requirements analysis, test strategy, and planning. Experienced in working with distributed teams globally, utilizing a range of testing frameworks and tools. Adept at driving continuous improvement and identifying process enhancements. Proficient in various programming languages, databases, and testing frameworks. Committed to advocating for product quality throughout the development life cycle.
I have valuable experience researching existing documentation, working with product, design, and development teams to compile test plans and test strategies for cloud, web-based, desktop, and mobile applications both separately and the entire ecosystem.
I've gained helpful industry knowledge across various industries such as health care - pharmaceuticals/lab (Labcorp), hotel reservations (Hilton), defense/aerospace (Apache AH-64D helicopter), B2B, financial, education - online faculty/student platform (University of Phoenix), video content security (MultiDRM, OTT), and family organization/productivity tech(Evernote).
EXPERIENCE
Ad Hoc: Senior Software Engineer/QA Lead, Nov 2022 – April 2023
VA PTEMS Shared Support Team
- Shadowed teammate on home page redesign testing
- Expanded knowledge on Cypress
CEDAR Health Applications Team
- Collaborated with team on the facilities search redesign for the health care application
- Suggested design on representing closed facilities
Evernote: Senior QA Engineer/QA Lead, Feb 2022 - Aug 2022
- Compiled a detailed test plan for the collaborative editing project for mobile, desktop, and web applications, which included the front-end and back-end components across distributed engineering teams. Shared with developers, received, and incorporated feedback
- Coordinated with offshore resources daily as QA Lead for the Homepage and Search functional areas as well as the collaborative editing project
Wrethink, Inc: Senior Software QA Engineer/QA Lead, Mar 2020 - Sep 2021
- Researched and drove the configuration and data migration of a new test management tool
- Gathered information for creating the test strategy for Rosy mobile, tablet, and desktop applications, which included the front-end (React) and back-end (node) components across distributed QA teams. Presented test strategy to engineering teams and product stakeholders
- Tested machine learning image recognition components of uploaded images via scanner, camera roll, and live photos
- Audited and identified gaps in unit and integration testing
- Led the development teams on utilizing postman collections to improve collaboration and increase test coverage for all back-end flows including integrating Newman
- Designed, wrote, reviewed, and executed end-to-end test cases in TestRail for alpha/beta launch
- Drove the setup for a new backend QA environment including proprietary and third-party services with logging to Datadog
- Reviewed, deployed, and occasionally rejected pull requests to the QA environment
- Interviewed, hired, and mentored new QA engineers
- Designed automation framework for testing flows with python and pytest
- Peer reviewed performance tests written in python leveraging the locust.io framework
- Utilized dev tools, mitmproxy, and Proxyman to monitor network traffic and capture requests and responses between the frontend and backend components
- Compiled test summary reports and presented them at Go/No-Go meetings to executives
- Presented at company all hands meetings as QA Lead
Verimatrix, Inc: Senior Software QA Engineer/QA Lead, May 2017 - Mar 2020
- Led the effort to work with product management, product owners, and other system / production readiness team members to acquire and define the use cases for multiple solutions
- Took on the TestRail enhancements project and drove the implementation of changes to an end-to-end (E2E) testing approach along with influencing PRT's mindset, approach, creation and execution of testing to an E2E paradigm. This included using a risk-based testing approach. -Demonstrated and documented how to deploy an (AWS) Amazon RDS with an EC2 instance connecting to it using ansible
- Led offshore resources to develop automation frameworks on legacy regression areas
- Created, reviewed test plan and led offshore resources to write and execute test cases related to heartbeat support, PlayReady security changes in the on-premises solutions
- Wrote test plan, reviewed with PO and other stakeholders, reviewed test cases written by offshore, and executed test cases for centralized configuration on a cloud deployment
- Analyzed and contributed to automation efforts by filling in testing gaps that the scrum team did not complete
- Wrote integration and end-to-end tests in python (with pytest and boto3) that verify SaaS components in AWS CodePipelines. These tests were deployed to AWS lambdas via AWS CodeBuild.
Axway: Senior Quality Engineer III/QA Referent, May 2014 - May 2017
- Participated in the design phases of the product/component and helped guide choices for better testability
- Ensuring the definition and regular review of the adequate test approach and coverage during the development process to facilitate the team’s continuous improvement
- Helped, coached and supported the development teams around testing practices and tools ensuring, via audits and reviews, that the processes and practices applied by the teams allow the conformance with the requirements defined in the QMS
2005 – 2014 Software Test Lead/QA Analyst/QA Lead/QA Analyst II – ADEQ & Equity Methods & CPG & Wells Fargo & Apollo Education Group
- Details on LinkedIn profile
EDUCATION AND CERTIFICATIONS
AWS Certified Solutions Architect, Amazon Web Services - December 2017, Expired: December 2022
Certified Tester, Foundation Level (CTFL), International Software Testing Qualifications Board – February 2012
Bachelor of Science, Computer Information Systems Arizona State University