Add Dynatrace environment critical issues analysis report

[Copilot]

Problem

The environment needed monitoring analysis to identify critical issues that could impact system performance and availability. Without proactive issue identification, problems could escalate and affect user experience.

Solution

Added a comprehensive Dynatrace environment analysis report (dynatrace-critical-issues.md) that identifies and prioritizes critical issues found in the monitoring data.

Key Findings

The analysis revealed several critical issues requiring immediate attention:

🚨 High Priority Issues

• 110+ ERROR_EVENT occurrences in 24 hours (every 5-6 minutes) indicating systematic problems
• Frequent API ingestion pipeline failures affecting log processing
• Missing infrastructure monitoring creating visibility gaps

📊 Analysis Scope

• Queried error events, logs, and service data using DQL
• Analyzed patterns over 24-hour period
• Identified 11 active services including critical components like productcatalogservice, frontend, and cartservice
• Documented monitoring gaps in infrastructure and application performance

Report Contents

The report provides:

• Detailed issue analysis with timestamps and impact assessment
• Prioritized fix recommendations with specific action items
• Immediate action plan with 4-hour, 24-hour, and 1-week timelines
• Monitoring enhancement suggestions including alerting rules and dashboards
• Long-term observability strategy for continuous improvement

Impact

This analysis enables:

• Proactive issue resolution before they impact users
• Data-driven prioritization of engineering efforts
• Improved system reliability through targeted fixes
• Enhanced monitoring strategy to prevent future issues

The report serves as both an immediate action guide and a foundation for establishing better observability practices in the environment.

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