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Cannot open the app #18108

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AnnZagadozn opened this issue Dec 29, 2024 · 1 comment
Open

Cannot open the app #18108

AnnZagadozn opened this issue Dec 29, 2024 · 1 comment
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understood: unclear devs lack most or all important info and can do nothing, the report will be closed after 2 weeks

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@AnnZagadozn
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Describe the bug

I cannot open the app. After I press the button on app I see the console(it takes about one sec or even less) and nothing happens then.

Steps to reproduce

First of all, I reloaded the darktable, when I try to open the app it shows the banner instead of console that was before.
image

Expected behavior

i want to be able to open and use it

Logfile | Screenshot | Screencast

there are 2 (before i reloaded and after)

darktable-log.txt
darktable-log.txt

Commit

No response

Where did you obtain darktable from?

downloaded from www.darktable.org

darktable version

4.8.1 / 5.0.0

What OS are you using?

Windows

What is the version of your OS?

Windows 10

Describe your system?

name DESKTOP-IMK803T
proccessor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.00 GHz
type of system 64bit

Выпуск Windows 10 Корпоративная
Версия 22H2
Дата установки ‎17.‎03.‎2022
Сборка ОС 19045.5247
Взаимодействие Windows Feature Experience Pack 1000.19060.1000.0

and about windows
image

Are you using OpenCL GPU in darktable?

I dont know

If yes, what is the GPU card and driver?

No response

Please provide additional context if applicable. You can attach files too, but might need to rename to .txt or .zip

I read about bugs that could happen if you use the Windows, I didnt find something that could help me to solve it by myself. I noticed that version is changed, I dont know when it changed, maybe when i reloaded, but any of it doesn`t accept me to open it.

@victoryforce victoryforce added the understood: unclear devs lack most or all important info and can do nothing, the report will be closed after 2 weeks label Dec 31, 2024
@victoryforce
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After I press the button on app I see the console(it takes about one sec or even less) and nothing happens then.

"Button on app"? Is that what you call a Windows desktop icon for darktable, I hope?

I noticed that version is changed, I dont know when it changed, maybe when i reloaded, but any of it doesn`t accept me to open it.

The darktable program does not update itself, let alone update without the user's participation and consent. If you have no idea when darktable was updated, then it is obvious that someone else who administers your system did it. You should contact them for explanations and support.

Regarding the problem the program encountered, at some point the data.db database disappeared (you can see it yourself in the log file). darktable does not contain code that could delete this file.

So, the problem is not in the darktable code, but in your system.

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understood: unclear devs lack most or all important info and can do nothing, the report will be closed after 2 weeks
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