Brave not saving passwords #4061

MariuzM · 2019-04-10T11:51:39Z

Description

When clicking save passwords it's not saving them.

Expected result:

Save passwords?

Brave version (brave://version info)

Version 0.62.51 Chromium: 73.0.3683.103 (Official Build) (64-bit)

rebron · 2019-04-12T16:00:05Z

cc: @kjozwiak, @rebron to reproduce.

coder006 · 2019-06-03T07:33:33Z

@rebron @kjozwiak the same is happening for me as well.
Browser Version:
Version 0.64.77 Chromium: 74.0.3729.169 (Official Build) (64-bit)

Os Version:

System Version:	macOS 10.14.4 (18E226) (Mojave)
Kernel Version:	Darwin 18.5.0
Boot Volume:	Macintosh HD
Boot Mode:	Normal

Although i am currently running the latest stable release, the issue is there from the last 3-4 months now.

Please let me know if you need any other details.

bcehprx · 2019-06-18T01:05:46Z

Are you clearing browsing history on exit and not unchecking "Passwords and other sign-in data"?

kjozwiak · 2019-06-18T07:12:04Z

@MariuzM & @sharifzadesina are you two also on macOS?

MariuzM · 2019-06-18T07:12:52Z

Me yes

bcehprx · 2019-06-18T10:11:39Z

No. I'm on WIndows. I couldn't see a platform for Marius. I'd just figured out the reason my saved passwords were being deleted.

sharifzadesina · 2019-06-18T10:12:26Z

I am on linux.

bcehprx · 2019-06-18T10:13:27Z

And do you have this problem SIna?

sharifzadesina · 2019-06-18T10:14:48Z

@bcehprx Mine saves the passwords I can use them on websites.
But it doesn't show them.
I removed my post here and moved it to #3196.

erezrokah · 2019-07-15T06:56:43Z

Experiencing the same issue. Existing passwords are not shown anymore and clicking save doesn't add new ones.

The only solution I found is to create a new profile (Manage people->Add person) but then I lose all my existing passwords.

I'm using Brave | 0.66.99 Chromium: 75.0.3770.100 (Official Build) (64-bit) on Ubuntu 18.04.2 LTS

NumDeP · 2019-10-29T17:18:16Z

Could be a duplicate #624

capouch · 2019-11-19T07:08:38Z

I wasn't sure where to post this as mentioned above. I just installed Brave Version 1.1.4 Chromium: 78.0.3904.97 on a fresh machine instance. I already have the precise same version running on an older machine that had brave upgraded many, many times.

I am thinking something may have been bollixed up by one of the intermediary versions, because the old machine running this same version of the browser does appear to be storing the passwords but doesn't show any of them, and when autofill time comes there is a popup but none of the text in it is visible until you hover over it. . .

But on this fresh machine instance, all seems to be working just fine. I saved a bunch of passwords and then took the machine down and rebooted, and they survived the reboot.

bsclifton · 2019-11-26T23:02:39Z

Several +1's from #6776

Description

Many users have reported that Brave will no longer save their login/password data. After entering credentials into a forum, they're offered to save the password via browser prompt, but the data never gets stored. Data saved in this way is not reflected in Settings --> Autofill --> Passwords either.

Steps to Reproduce

These are the steps that the users went through when this issue occurred -- I was unable to reproduce the issue on my end.

Ensure the Offer to save Passwords and Auto-sign in options are enabled in Settings --> Passwords --> Autofill

Visit a site that requires login credentials (ie community.brave.com)

Enter credentials, ensure the browser prompts you to save the password for this site

Check Settings --> Autofill --> Passwords again to verify login data was saved

Actual result:

Login data is not saved and, subsequently, the form fields will not autofill login data when returning to the site.

Expected result:

Autofill/password data should be saved and viewable in Settings --> Autofill --> Passwords and should also be entered into form fields where this data was saved.

Reproduces how often:

For users encountering the issue is always present.

Brave version (brave://version info)

Issues reported while running:

v0.70.121

v0.70.122

Version/Channel Information:

Can you reproduce this issue with the current release? Yes

Can you reproduce this issue with the beta channel? Yes

Can you reproduce this issue with the dev channel? Not enough info

Can you reproduce this issue with the nightly channel? Not enough info

Other Additional Information:

Does the issue resolve itself when disabling Brave Shields? No

Does the issue resolve itself when disabling Brave Rewards? No

Is the issue reproducible on the latest version of Chrome? No

Miscellaneous Information:

https://community.brave.com/t/passwords-and-usernames-will-not-save-in-the-latest-desktop-build-version-0-70-121-chromium-78-0-3904-70/89820

This user was on macOS Catalina 10.15.1

This user was previously able to save login data as intended until they updated to v0.70.121

This user gets the same results in Brave Beta build as well

Note that for this user Login data file was not found in ~/Application Support/BraveSoftware/Brave-Browser/[Default or named Profile folder]

https://community.brave.com/t/lost-all-brave-passwords-on-update/90589

This user was using macOs 10.14.4

This user had previous login data saved in browser without issue

This user claims that after updating to v0.70.122, password/autofill data was lost

https://community.brave.com/t/brave-doesnt-remember-any-of-my-passwords/87646

This user recently download the browser and is unable to save any passwords

User stopped responding, exact OS version is unknown, but using macOS

https://community.brave.com/t/brave-does-not-save-passwords/89889/6

This user is on macOS v10.12.6

This user gets the same results in Brave Beta build as well

This user provided detailed information:

I originally installed the older version of Brave on a user account that does not have admin rights.
On that account, Brave did save passwords as expected. At some point, Brave started running out of memory regularly and crashed every day.
I continued using Brave without update on another user account (with admin rights).
There, Brave did not have the crashing problem, but it never saved website login passwords on that account.
Yesterday I installed the latest version of Brave on the user account with admin rights. Unfortunately, the new version of Brave does not save website login passwords either – at least not on the user account on which I installed it (this is the account with admin rights. The original older version of Brave was initially installed on the other user account, without admin rights).

I examined the unix rights of Braves files in the Library. The directories have read/write permissions for the account where I am using Brave (old and new version. old version installed on other user account. new Brave version installed on this account).
So that does not provide any clue what is going wrong.
[...]
There is one thing that I noticed though:
I tried to save passwords for this community forum and 2 other forums.
Brave Beta did not remember the passwords for any of these.
BUT it did remember the user names for the other 2 web forums.
The user names for these other web forums were remembered correctly for login, but the text field for the passwords was empty. That is by the way the same with the official release (non-beta).

https://community.brave.com/t/passwords-not-working/89293/3

This user is on macOS Catalina v10.5.1, Brave v0.70.121

This user lost passwords and other browser settings after updating to Catalina

This user cannot save any login data -- does not appear in Autofill. This happens on any/all websites

https://community.brave.com/t/lost-all-passwords-history-bookmarks-etc-upon-app-re-launch/89336

This user is on macOS High Sierra v10.13.6, Brave v0.70.121

This user claims their browsing data was lost including all logins/passwords after a browser relaunch.

They also note that data from all their profiles was removed or is not appearing.

slayer · 2019-12-02T09:12:32Z

The same issue:

Ubuntu eoan
Brave about:
Version 1.0.0 Chromium: 78.0.3904.97 (Official Build) (64-bit)

ii  brave-browser                         1.0.0                               amd64        The web browser from Brave
ii  brave-keyring                         1.5                                 all          Brave Browser keyring and repository files

cjgb · 2019-12-14T21:15:34Z

I experienced the same problem after reinstalling my OS (a change of Linux distros): passwords were not stored even if I asked Brave to do so. The list of stored passwords under Settings > Passwords was empty even right after having tried to store one.
I could only fix it by deleting the Login Data SQLite database inside my profile. In my Linux, it is located at ~/.config/BraveSoftware/Brave-Browser/Default/Login Data.
Needless to say, I lost all the passwords I had stored previously.

millerlarson · 2020-02-10T17:15:29Z

I could only fix it by deleting the Login Data SQLite database inside my profile.

Thank you for this.

I was hitting this in OSX, and was able to correct the issue by nuking 'Login Data' in: ~/Library/Application Support/BraveSoftware/Brave-Browser/Default/

tkserver · 2020-02-26T03:57:37Z

@millerlarson yes yes! Thank you! I've been very irritated by this problem and your solution worked!

MrBrownstone · 2020-05-12T19:36:56Z

I could only fix it by deleting the Login Data SQLite database inside my profile.

Thank you for this.

I was hitting this in OSX, and was able to correct the issue by nuking 'Login Data' in: ~/Library/Application Support/BraveSoftware/Brave-Browser/Default/

Worked for me!!

tincho · 2020-06-03T05:27:04Z

Hello!

I'm running Ubuntu

Brave Version: 1.9.72 Chromium: 81.0.4044.138 (Official Build) (64-bit)

Passwords are saved but I can't see them

simonhong · 2020-06-03T06:11:34Z

I think this is duplicated issue with #3196.
and fix was merged today.

simonhong · 2020-06-03T06:33:46Z

Closed as this is duplicated with #3196

rebron added the needs-more-info The report requires more detail before we can decide what to do with this issue. label Apr 12, 2019

kjozwiak added bug feature/password-manager labels Jul 22, 2019

This was referenced Nov 26, 2019

Brave is not saving passwords using the in-browser password manager #6776

Closed

When choosing to save password, passwords are not being saved #624

Closed

gregschroeder mentioned this issue May 14, 2020

App created with 2.3.0 & Brave losing state (login & corrent page) dmarmor/epichrome#215

Open

simonhong added the closed/duplicate Issue has already been reported label Jun 3, 2020

simonhong closed this as completed Jun 3, 2020

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

Brave not saving passwords #4061

Brave not saving passwords #4061

MariuzM commented Apr 10, 2019 •

edited

Loading

rebron commented Apr 12, 2019

coder006 commented Jun 3, 2019

bcehprx commented Jun 18, 2019

kjozwiak commented Jun 18, 2019

MariuzM commented Jun 18, 2019

bcehprx commented Jun 18, 2019

sharifzadesina commented Jun 18, 2019

bcehprx commented Jun 18, 2019

sharifzadesina commented Jun 18, 2019 •

edited

Loading

erezrokah commented Jul 15, 2019

NumDeP commented Oct 29, 2019

capouch commented Nov 19, 2019

bsclifton commented Nov 26, 2019 •

edited

Loading

Description

Steps to Reproduce

Actual result:

Expected result:

Reproduces how often:

Brave version (brave://version info)

Version/Channel Information:

Other Additional Information:

Miscellaneous Information:

slayer commented Dec 2, 2019

cjgb commented Dec 14, 2019

millerlarson commented Feb 10, 2020

tkserver commented Feb 26, 2020

MrBrownstone commented May 12, 2020

tincho commented Jun 3, 2020

simonhong commented Jun 3, 2020

simonhong commented Jun 3, 2020

Brave not saving passwords #4061

Brave not saving passwords #4061

Comments

MariuzM commented Apr 10, 2019 • edited Loading

Description

Expected result:

Brave version (brave://version info)

rebron commented Apr 12, 2019

coder006 commented Jun 3, 2019

bcehprx commented Jun 18, 2019

kjozwiak commented Jun 18, 2019

MariuzM commented Jun 18, 2019

bcehprx commented Jun 18, 2019

sharifzadesina commented Jun 18, 2019

bcehprx commented Jun 18, 2019

sharifzadesina commented Jun 18, 2019 • edited Loading

erezrokah commented Jul 15, 2019

NumDeP commented Oct 29, 2019

capouch commented Nov 19, 2019

bsclifton commented Nov 26, 2019 • edited Loading

Description

Steps to Reproduce

Actual result:

Expected result:

Reproduces how often:

Brave version (brave://version info)

Version/Channel Information:

Other Additional Information:

Miscellaneous Information:

slayer commented Dec 2, 2019

cjgb commented Dec 14, 2019

millerlarson commented Feb 10, 2020

tkserver commented Feb 26, 2020

MrBrownstone commented May 12, 2020

tincho commented Jun 3, 2020

simonhong commented Jun 3, 2020

simonhong commented Jun 3, 2020

MariuzM commented Apr 10, 2019 •

edited

Loading

sharifzadesina commented Jun 18, 2019 •

edited

Loading

bsclifton commented Nov 26, 2019 •

edited

Loading