v0.4.1

• Spring is here and therefore the SLA Clock code base shines freshly cleaned and with updated dependencies.

v0.4.0

• To satisfy different customer needs, the SLA Clock now supports multiple SLA times based on Help Scout tags.

v0.3.8

• Sometimes, a desperately needed trailing slash gets lost in Help Scout and breaks the clock. From now on, the SLA Clock watches for these slashes and retrieves them immediately.
• On a busy desktop, the Help Scout login window can easily get lost. With this release, the login window can be brought to the top with two clicks from the menu bar.

v0.3.6

• After an automatic logout from Help Scout, the SLA Clock did forget to redirect you to your prior mailbox folder. This fix reminds the SLA Clock to remember the mailbox folder from before the logout and routes you back to your desired destination after logging in again.

v0.3.5

• To celebrate the release of macOS Big Sur, the SLA Clock joins the party with a new app icon.
• Since empty smart folders do not thrill with a «Huzzah», the status update could be missed. From now on, no empty folder will go unnoticed.
• To further improve the clockwork precision, the sync mechanism was updated.
• The SLA Clock now checks semantic versioning, so the update dialog works now also for developers ahead of time.
• From now on, you cannot forget which menu bar extras this actually is. A nice little «About» menu item was added.
• Once again, behind the scene updates on Help Scout have been missed. Better late than never, you can log out again from the menu bar.

v0.3.4

• The recent search and folder issues at Help Scout trapped the SLA Clock in an endless loop. This little update breaks the circuit, so the SLA Clock can again tick smoothly in every situation.

v0.3.3

• Thanks to the Dependabot, this update fixes a security vulnerability by updating the underlying Electron framework.

v0.3.2

• Because of a little inconsistency, the SLA Clock sometimes did not show the login window. This faux pas is no fixed and does not hinder you anymore from logging in.

v0.3.1

• In some situations, when Help Scout got out of sync, the clock tried to compensate the delay. This used quite a lot of resources on your computer. So from now on, the clock will chill some seconds before trying to reload the folder from Help Scout.

v0.3.0

• In some rare situations it was still possible to run late. Sorry for all the trouble this may have caused. The whole process updating the clock has been rewritten and now there should not be such situations anymore.
• To move with the times, some changes under the hood have been made to be ahead of some breaking changes in newer versions of Electron.
• Readable code is maintainable code: The introduction of some utility functions helps a lot with that.
• The SLA Clock does not like to be lonely. So from now on it will remind you, that it would like to be placed besides some other great apps in your application folder.
• The menu item linking to the current watched folder in Help Scout did not update probably when changing to a new folder. This has been fixed and now the menu item brings you always directly to where the action takes place.
• Sometimes, counting peas makes a difference. In the case of the SLA, seconds can make the difference between minutes. From now on, the SLA Clock treats this little differences with the necessary caution and rounds them correctly.