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Add clarification message for tax credit webchat #816

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merged 1 commit into from
Mar 20, 2018

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dwhenry
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@dwhenry dwhenry commented Mar 9, 2018

Message to try and avoid people incorrectly using the webchat when they want a
different department.

This only appears for the specific webchat instance:

screenshot 2018-03-09 14 11 27

https://trello.com/c/6Gt4ON2h/100-2-text-change-to-webchat

<% if @content_item.base_path == '/government/organisations/hm-revenue-customs/contact/tax-credits-enquiries' %>
Advisers can only talk to you about Child Tax Credit and Working Tax Credit.
<% end %>
<br/>
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Should the line breaks be in the if statement?

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Fixed. 👍

@dwhenry dwhenry changed the title Add clarification message for tax credit webchat [DO NOT MERGE] Add clarification message for tax credit webchat Mar 13, 2018
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dwhenry commented Mar 13, 2018

This is waiting on content agreement with the initial requester https://govuk.zendesk.com/agent/tickets/2581335

Message to try and avoid people incorrectly using the webchat when they want a
different department.
@suzannehamilton suzannehamilton force-pushed the add-tax-credit-clarification-message branch from 8d5c306 to ce89a51 Compare March 20, 2018 16:35
@suzannehamilton suzannehamilton changed the title [DO NOT MERGE] Add clarification message for tax credit webchat Add clarification message for tax credit webchat Mar 20, 2018
@suzannehamilton suzannehamilton merged commit c1afd34 into master Mar 20, 2018
@suzannehamilton suzannehamilton deleted the add-tax-credit-clarification-message branch March 20, 2018 17:14
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6 participants