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added 5 new webchat_ids that will show webchat links #1566

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merged 1 commit into from
Dec 2, 2019

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HMRC needs webchat functionality on 5 more contacts pages.

Added the urls required and their corresponding webchat_ids as per ticket https://govuk.zendesk.com/agent/tickets/3862497

  1. Charities and Community Amateur Sports Clubs
    https://www.gov.uk/government/organisations/hm-revenue-customs/contact/charities-and-community-amateur-sports-clubs-cascs
    Webchat server channel 1087

  2. Employers: expatriate employees
    https://www.gov.uk/government/organisations/hm-revenue-customs/contact/enquiries-from-employers-with-expatriate-employees Webchat server channel 1089

  3. Employment related securities
    https://www.gov.uk/government/organisations/hm-revenue-customs/contact/share-schemes-for-employees
    Webchat server channel 1088

  4. Non-UK resident employees
    https://www.gov.uk/government/organisations/hm-revenue-customs/contact/non-uk-expatriate-employees-expats
    Webchat server channel 1089

  5. Non-UK resident landlords
    https://www.gov.uk/government/organisations/hm-revenue-customs/contact/non-resident-landlords
    Webchat server channel 1086

@@ -134,6 +134,11 @@ def webchat_ids
"/government/organisations/hm-revenue-customs/contact/customs-international-trade-and-excise-enquiries" => 1034,
"/government/organisations/hm-revenue-customs/contact/employer-enquiries" => 1023,
"/government/organisations/hm-revenue-customs/contact/online-services-helpdesk" => 1003,
"/government/organisations/hm-revenue-customs/contact/charities-and-community-amateur-sports-clubs-cascs" => 1087,
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what do these IDs mean? 1087?

@RobBond-GDS RobBond-GDS merged commit 7994eab into master Dec 2, 2019
@RobBond-GDS RobBond-GDS deleted the added-new-webchat-enabled-pages-for-hmrc branch December 2, 2019 15:26
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3 participants