Content: Typos and phrasing fix for src/content/work/ifs-design-system.md

.Jules/content.md

@@ -0,0 +1,5 @@
+# Content Journal
+
+| Date       | Content Track | Signal | Lean Update                                                                                                        |
+| :--------- | :------------ | :----- | :----------------------------------------------------------------------------------------------------------------- |
+| 2026-06-05 | Work Content  | Stale  | Fixed typo "prestigeous" and converted sentence fragment to full sentence in src/content/work/ifs-design-system.md |

.Jules/scribe.md

@@ -23,3 +23,5 @@
 ## 2026-05-23 - First-Person Narrative & Nav Alignment | **Learning:** Shifting biography content from a detached third-person perspective to an engaging first-person narrative builds immediate trust and authenticity. Replacing passive "placeholder" text with active LinkedIn CTAs ensures the page serves a conversion goal. Aligning navigation labels (e.g., "Strategic Portfolio") with on-page headings provides a cohesive and authoritative brand experience. | **Action:** Always audit personal narrative pages for perspective consistency and ensure every content section ends with a clear, actionable next step.
 
 ## 2026-05-24 - Jargon Reduction & Intuitive Navigation | **Learning:** Replacing industry-specific jargon like "agentic" with plain language like "autonomous workflows" improves accessibility without losing professional authority. Simplifying navigational CTAs (e.g., from "Strategic Overview" to "Return to Homepage") reduces friction in high-stress user contexts like error pages. | **Action:** Always verify that high-impact microcopy passes a "plain language" check and prioritize intuitive navigation over abstract brand-heavy phrasing in utility components.
+
+## 2026-05-25 - Jargon Elimination & Empathetic Error Microcopy | **Learning:** Replacing technical abstractions like "0 to 1" or "agentic" with descriptive plain language (e.g., "inception to enterprise-wide scale", "autonomous") makes high-impact work more accessible to non-technical stakeholders. Humanizing API error responses by focusing on user-actionable guidance rather than technical root causes (like "AI binding") maintains brand trust even during failures. | **Action:** Regularly audit project descriptions for insider shorthand and prioritize actionable, empathetic guidance in all system-level microcopy.

src/__tests__/chat-api.test.ts

@@ -84,7 +84,7 @@ describe('chat API', () => {
       'max-age=31536000; includeSubDomains'
     );
     await expect(readJson(response)).resolves.toEqual({
-      error: 'AI binding not found. Chat is only available on Cloudflare Workers.',
+      error: 'Chat is currently unavailable. Please try again later.',
     });
   });
 
@@ -95,7 +95,9 @@ describe('chat API', () => {
     const response = await POST(createContext(createRequest('{invalid json'), { AI: ai }));
 
     expect(response.status).toBe(400);
-    await expect(readJson(response)).resolves.toEqual({ error: 'Invalid JSON payload' });
+    await expect(readJson(response)).resolves.toEqual({
+      error: 'We couldn’t process your request. Please check your message and try again.',
+    });
     expect(consoleSpy).toHaveBeenCalledWith(
       expect.objectContaining({ event: 'chat_api_json_parse_error', error: expect.any(String) })
     );
@@ -112,7 +114,9 @@ describe('chat API', () => {
     const response = await POST(createContext(request, { AI: ai }));
 
     expect(response.status).toBe(400);
-    await expect(readJson(response)).resolves.toEqual({ error: 'Invalid JSON payload' });
+    await expect(readJson(response)).resolves.toEqual({
+      error: 'We couldn’t process your request. Please check your message and try again.',
+    });
     expect(consoleSpy).toHaveBeenCalledWith(
       expect.objectContaining({ event: 'chat_api_json_parse_error', error: 'malformed' })
     );

src/content/work/ifs-design-system.md

@@ -4,17 +4,17 @@ publishDate: 2022-04-01 00:00:00
 img: /assets/stock-2.jpg
 img_alt: Design components
 description: |
-  Scaling a global design system from 0 to 1, enabling 2x faster delivery and generating a financial return of 30x the initial investment.
+  Scaling a global design system from inception to enterprise-wide scale, enabling 2x faster delivery and generating a financial return of 30x the initial investment.
 tags:
   - Design System
   - Product Experience
   - Scaling
 ---
 
 <div class="tldr-box">
-  <p><strong>TL;DR:</strong> Scaled the <strong>IFS Design System</strong> from 0 to 1, delivering <strong>2x faster</strong> feature delivery and a <strong>30x ROI</strong>. Recognized as a runner-up in the <strong>Zeroheight Design System Awards</strong>.</p>
+  <p><strong>TL;DR:</strong> Scaled the <strong>IFS Design System</strong> from inception to enterprise-wide scale, delivering <strong>2x faster</strong> feature delivery and a <strong>30x ROI</strong>. Recognized as a runner-up in the <strong>Zeroheight Design System Awards</strong>.</p>
 </div>
 
-As Product Manager for the IFS Design System, I led the transformation of our product experience platform. My team and I moved the needle from 0 to 1, enabling product teams to deliver 2x faster and generating a 30x ROI. This high-impact work was recognized as a runner-up in the prestigeous Zeroheight Design System Awards.
+As Product Manager for the IFS Design System, I led the transformation of our product experience platform. My team and I moved the needle from inception to enterprise-wide scale, enabling product teams to deliver 2x faster and generating a 30x ROI. This high-impact work was recognized as a runner-up in the prestigious Zeroheight Design System Awards.
 
-A proven track record of delivering quantifiable business value through platform innovation. The system now empowers thousands of developers and designers, ensuring a consistent, premium experience across the IFS Cloud ecosystem.
+It has a proven track record of delivering quantifiable business value through platform innovation. The system now empowers thousands of developers and designers, ensuring a consistent, premium experience across the IFS Cloud ecosystem.

src/pages/about.astro

@@ -127,8 +127,9 @@ const schema = {
               target="_blank"
               rel="noopener noreferrer">design systems</a
             >
-            that deliver 30x ROI to spearheading AI-first developer tools and agentic industrial AI capabilities,
-            I thrive on navigating ambiguity and transforming disruption into competitive advantage.
+            that deliver 30x ROI to spearheading AI-first developer tools and autonomous industrial AI
+            capabilities, I thrive on navigating ambiguity and transforming disruption into competitive
+            advantage.
           </p>
           <p>
             Collaboration and data-driven decision-making are at the core of my approach. I believe

src/pages/api/chat.ts

@@ -61,7 +61,7 @@ export const POST: APIRoute = async ({ request, locals }) => {
   const store = bindings.CHAT_STORE;
 
   if (!ai) {
-    return jsonError('AI binding not found. Chat is only available on Cloudflare Workers.', 503);
+    return jsonError('Chat is currently unavailable. Please try again later.', 503);
   }
 
   // Basic Security: Client IP-based rate limiting
@@ -84,7 +84,10 @@ export const POST: APIRoute = async ({ request, locals }) => {
   } catch (e: unknown) {
     const error = e instanceof Error ? e.message : String(e);
     console.error({ event: 'chat_api_json_parse_error', error });
-    return jsonError('Invalid JSON payload', 400);
+    return jsonError(
+      'We couldn’t process your request. Please check your message and try again.',
+      400
+    );
   }
 
   const result = ChatRequestSchema.safeParse(body);