SideDownload Error and Exit Code:1 Error #162
Replies: 14 comments 39 replies
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Just to add to my earlier post. - |
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Fixed! I deleted the new extension. Downloaded 8.1.4.0 and installed it. Works like new. |
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I need the URL of the video you're trying to download. Otherwise I can't help. |
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The URL is not public. It’s for Jazzercise instructors only and an
instructor ID and password is needed. But here it is…
https://thestudio.wisetail.com/eco_login.php
I deleted the updated extension from Firefox and reinstalled the previous
version for now until you get things worked out.
Thank you. Vicki
…On Sun, Feb 18, 2024 at 11:13 PM Paul ***@***.***> wrote:
I need the URL of the video you're trying to download. Otherwise I can't
help.
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So did you want me to try another website or video? This isn’t the video I
need. You asked for my URL. receive about 15 videos every month that I
download to my dropbox. I don’t use it for anything else.
I did say I had the most current version you have released. I also
purchased again yesterday the most current CoApp version.
Then… I received an email from you yesterday stating this:
Your Video DownloadHelper license has been temporarily disabled due to too
many installations. This can be due to the fact you have created several
browser user profiles or you reinstalled your browser several times.
Please follow the link below to re-enable your license
I’ve used your extension for years with no issues. Only after the most
recent update did these errors occur.
I’m back to using the previous version for now. It works perfectly.
Thank you
Vicki
…On Mon, Feb 19, 2024 at 6:07 AM Paul ***@***.***> wrote:
I tried the video that's available here: https://ondemand.jazzercise.com/
and it seems to work.
Addon & CoApp version and details
No response
You didn't mention any details here. I need this to assist you:
https://github.com/aclap-dev/video-downloadhelper/wiki/Where-can-I-find-my-versions%3F
And please make sure the latest coapp is installed:
https://www.downloadhelper.net/w/CoApp-Installation
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The new version updated automatically. So it is no longer working... here
ya go...
version: 8.2.0.23
channel: stable
build date: 2024-02-14
build options: linuxlic: false, noyt: false, browser: firefox
lang: en-US
license: accepted
key (only 16 first characters): 9d80b8f7d4554b10
platform: x86-64 mac
UA: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101
Firefox/122.0
coapp: yes. Info:
{
"id": "net.downloadhelper.coapp",
"name": "VdhCoApp",
"version": "2.0.17",
"binary": "/Applications/
net.downloadhelper.coapp.app/Contents/MacOS/vdhcoapp",
"displayName": "VdhCoApp",
"description": "Video DownloadHelper companion app",
"target": {
"os": "mac13",
"arch": "x86_64",
"node": "18"
},
"home": "/Users/scottkirouac",
"converterBinary": "/Applications/
net.downloadhelper.coapp.app/Contents/MacOS/ffmpeg",
"converterBase": "ffmpeg",
"converterBaseVersion": "6.1.1-tessus"
}
…On Mon, Feb 19, 2024 at 6:07 AM Paul ***@***.***> wrote:
I tried the video that's available here: https://ondemand.jazzercise.com/
and it seems to work.
Addon & CoApp version and details
No response
You didn't mention any details here. I need this to assist you:
https://github.com/aclap-dev/video-downloadhelper/wiki/Where-can-I-find-my-versions%3F
And please make sure the latest coapp is installed:
https://www.downloadhelper.net/w/CoApp-Installation
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What version is that? 8.1 or 8.0? In version 8.2, before downloading, can you click in the submenu of the video that shows up in the popup, click details, and open the "core_media" section, and take a screenshot? |
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Ok I will. As for now I don’t need to use it again until next month. So I
am fine with leaving it as is until there is a fix. Or whatever you need
me to do to help. Thx
Vicki
…On Mon, Feb 19, 2024 at 6:30 AM Paul ***@***.***> wrote:
The new version updated automatically
You might want to disable autoupdate in the addon settings while we are
trying to figure out your issue.
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8.1.4.0
Vicki
…On Mon, Feb 19, 2024 at 6:33 AM Paul ***@***.***> wrote:
I’m back to using the previous version for now. It works perfectly.
What version is that? 8.1 or 8.0?
In version 8.2, before downloading, can you click in the submenu of the
video that shows up in the popup, click details, and open the "core_media"
section, and take a screenshot?
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I'm not really sure what you want a screenshot of...
[image: Screenshot 2024-02-19 at 6.36.36 AM.png]
…On Mon, Feb 19, 2024 at 6:07 AM Paul ***@***.***> wrote:
I tried the video that's available here: https://ondemand.jazzercise.com/
and it seems to work.
Addon & CoApp version and details
No response
You didn't mention any details here. I need this to assist you:
https://github.com/aclap-dev/video-downloadhelper/wiki/Where-can-I-find-my-versions%3F
And please make sure the latest coapp is installed:
https://www.downloadhelper.net/w/CoApp-Installation
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[image: Screenshot 2024-02-19 at 6.38.47 AM.png]
…On Mon, Feb 19, 2024 at 6:33 AM Paul ***@***.***> wrote:
I’m back to using the previous version for now. It works perfectly.
What version is that? 8.1 or 8.0?
In version 8.2, before downloading, can you click in the submenu of the
video that shows up in the popup, click details, and open the "core_media"
section, and take a screenshot?
—
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Vicki
…On Mon, Feb 19, 2024 at 7:16 AM GrampaWildWilly ***@***.***> wrote:
01.png (view on web)
<https://github.com/aclap-dev/video-downloadhelper/assets/75588964/7f8e7e12-02d4-4e7d-aae6-df472a681d5b>
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I am also getting this exit code error 1 on firefox so how did you bypass it? by installing older version? |
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Well well, so I was proven wrong on it.
I did think it was impossible, I don't know I would have thought to do all
that.
I guess you wanted a challenge. 👍
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Your question
THIS IS MY INITIAL QUESTION SENT VIA EMAIL:
After the recent update, I can no longer get it to work. I just now purchased another license... A Conversion License for Firefox, thinking this was my issue, but I am still having this error:
SideDownload error:
[dash @ 0x7fcdaca0a380] Error when loading first fragment of playlist
[in#0 @ 0x7fcdaca0a240] Error opening input: Server returned 400 Bad Request
Error opening input file https://29vod-adaptive.akamaized.net/exp=1708275750~acl=%2F05982558-291f-44b5-a547-166d8b042f44%2F%2A~hmac=6ae22b389cdee420c6a861677c64ff4242b61d2a6d5c57c6fe123e279020287b/05982558-291f-44b5-a547-166d8b042f44/sep/video/3b1aa1c9,4097daa6,61dee2c1,63632818,ebd46b9c/audio/9f0d155e,9fc0a962,e3520f20/master.mpd?base64_init=1&query_string_ranges=1.
Error opening input files: Server returned 400 Bad Request
2ND EMAIL UPDATE:
I just noticed a new post on the help site which showed a Beta version to install for now. I did that. I thought for a second it would work and then got a different error:
Exit code: 1
moz-extension://a19f8c2e-8710-4df0-beb9-272937d0019c/background/main.js:1
receive@moz-extension://a19f8c2e-8710-4df0-beb9-272937d0019c/background/main.js:1:13157
Zp</callCatchAppNotFound/</<@moz-extension://a19f8c2e-8710-4df0-beb9-272937d0019c/background/main.js:1:42624
Addon & CoApp version and details
No response
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