Add Agent Typing Indicator

helperFunctions/AgentTypingHelper.ts

@@ -0,0 +1,15 @@
+const rooms = {};
+
+export async function agentTypingListener(rid, callback) {
+	if (rooms[rid]) {
+		return;
+	}
+	rooms[rid] = callback;
+}
+
+export async function removeAgentTypingListener(rid) {
+	if (rooms[rid]) {
+		(await rooms[rid])();
+		delete rooms[rid];
+	}
+}

helperFunctions/SalesforceMessageHelpers.ts

@@ -2,9 +2,10 @@ import { IModify, IRead } from '@rocket.chat/apps-engine/definition/accessors';
 import { IApp } from '@rocket.chat/apps-engine/definition/IApp';
 import { IRoom } from '@rocket.chat/apps-engine/definition/rooms';
 import { IUser } from '@rocket.chat/apps-engine/definition/users';
+import { AppSettingId } from '../enum/AppSettingId';
 import { ErrorLogs } from '../enum/ErrorLogs';
-import { InfoLogs } from '../enum/InfoLogs';
-import { sendDebugLCMessage, sendLCMessage } from './LivechatMessageHelpers';
+import { agentTypingListener, removeAgentTypingListener } from './AgentTypingHelper';
+import { sendLCMessage } from './LivechatMessageHelpers';
 
 export async function messageFilter(app: IApp, modify: IModify, read: IRead, messageRoom: IRoom, LcAgent: IUser, messageArray: any) {
 	try {
@@ -17,7 +18,12 @@ export async function messageFilter(app: IApp, modify: IModify, read: IRead, mes
 					break;
 
 				case 'AgentTyping':
-					await sendDebugLCMessage(read, modify, messageRoom, InfoLogs.LIVAGENT_CURRENTLY_TYPING, LcAgent);
+					const salesforceBotUsername: string = (await read.getEnvironmentReader().getSettings().getById(AppSettingId.SALESFORCE_BOT_USERNAME)).value;
+					await agentTypingListener(messageRoom.id, modify.getNotifier().typing({ id: messageRoom.id, username: salesforceBotUsername }));
+					break;
+
+				case 'AgentNotTyping':
+					await removeAgentTypingListener(messageRoom.id);
 					break;
 
 				default: