| description |
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Omnichannel Integration between Rocket.Chat and Email. |
{% hint style="warning" %} You must have the Omnichannel feature enabled as well as have agents and managers assigned in order to receive and send Omnichannel messages. {% endhint %}
{% content-ref url="email-inbox-admin-guide.md" %} email-inbox-admin-guide.md {% endcontent-ref %}
{% content-ref url="email-inbox-agent-guide.md" %} email-inbox-agent-guide.md {% endcontent-ref %}