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@@ -17,8 +17,32 @@ <h4>Did the troubleshooting document not help?</h4> | |
</ol> | ||
<br> | ||
<h4>Does the issue persist and / or the provided information not help?</h4> | ||
<p>If you're a data producer, using the DDS for data deliveries to your users: contact the Data Centre.</p> | ||
<p>If you're a data recipient, using the DDS to download your data from a data producing SciLifeLab unit: contact the SciLifeLab unit responsible for delivering the data to you.</p> | ||
<p>If you're a <b> data producer </b>, using the DDS for data deliveries to your users: contact the | ||
<!-- | ||
email obfuscation: | ||
- the address is split into parts and concatenated in the JavaScript function | ||
A honeypot email is used to lure scrappers and bots away from the real email address | ||
question?: Doesnt this explanation defeat the purpose of obfuscation? | ||
If this does not work, another more elabore solution is: | ||
https://gist.github.com/aggrolite/5138710 | ||
--> | ||
<script language="JavaScript"> <!-- | ||
(function funct() { | ||
|
||
var a = "@" | ||
, pre = "delivery" | ||
, post = "scilifelab." | ||
, dom = "se" | ||
, e = pre + a + post + dom | ||
, l = "<a href=mailto:{[email protected]}>Data Centre.</a>".replace(/{.+?(})/g, e) | ||
; | ||
document.write(l); | ||
})(); | ||
// --> </script> <noscript>Data Centre.</noscript> <!-- no JavaScript just display the text --> | ||
</p> | ||
<p>If you're a <b> data recipient </b>, using the DDS to download your data from a data producing SciLifeLab unit: contact the SciLifeLab unit responsible for delivering the data to you.</p> | ||
<p>Please <strong>provide the following information</strong>:</p> | ||
<ul> | ||
<li>Did the error / issue occurr in the web interface or the CLI?</li> | ||
|