Zendesk User Export Tool

A simple PHP script to export Zendesk users to a 3CX-compatible phonebook XML format and Google Contact CSV file.

Features

• Exports all Zendesk users
• Supports both email and phone contacts
• Generates 3CX-compatible XML
• Generates Google compatible CSV
• Saves raw API responses for debugging
• Handles pagination automatically

Requirements

• PHP 7.0 or higher
• cURL extension
• Zendesk API access
• Composer

Installation

1. Clone the repository:

   git clone [repository-url]
   cd [repository-name]

2. Install dependencies:

   composer install

3. Configure environment:

   cp .env-example .env

   Then edit .env with your Zendesk credentials.

Configuration

Edit the following variables in .env:

ZENDESK_DOMAIN=your-domain.zendesk.com
ZENDESK_EMAIL=[email protected]
ZENDESK_API_TOKEN=your-api-token

Usage

1. Configure your Zendesk credentials in .env
2. Run the script:

   php export.php

3. The script will generate:
   • 3cx_phonebook.xml: The final phonebook file
   • google_contacts.csv: CSV file compatible with Google Workspace Contacts
   • debug_json/: Directory containing raw API responses

Output Files

• 3cx_phonebook.xml: The main phonebook file in 3CX format
• google_contacts.csv: CSV file compatible with Google Workspace Contacts
• debug_json/zendesk_response_page_*.json: Raw API responses for debugging

License

This project is open source and available under the MIT License.

Author

Federico Colbertaldo - ScIEnzY