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adjust ticket-search to support search via Lens Dynamic Fields #3789

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MichaelThumes opened this issue Sep 18, 2024 · 2 comments
Open

adjust ticket-search to support search via Lens Dynamic Fields #3789

MichaelThumes opened this issue Sep 18, 2024 · 2 comments
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@MichaelThumes
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MichaelThumes commented Sep 18, 2024

Implement the missing functionality in TicketSearch to support search via Lens DF

Test scenario:

  • Have a custom Ticket DF of type Text
  • Have a custom Ticket DF of type Reference-to-Ticket
  • Have a custom Ticket DF of type Lens with reference set to above Ticket Ref DF and attribute set to above Text DF
  • Create a Ticket A to be referenced, set some value to Text DF
  • Create a second Ticket B, set the Ticket Reference to the first Ticket

When searching for a value of a Lens field, the search should return all Tickets where the value is referenced. So we want to find the referencing tickets, not the referenced ticket. In this test scenario, when searching for value, we want to find Ticket B, not Ticket A - if we wanted to find Ticket A, we could have just used a search for Text DF = value, omitting to search via Lens at all.

According to Sven it would be nice to accomplish this with "minimal invasive changes" to existing ticket search without sacrificing performance.

@MichaelThumes MichaelThumes self-assigned this Sep 18, 2024
@MichaelThumes
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MichaelThumes commented Sep 18, 2024

re performance: example EXPLAIN PLan for the generated SQL of a Lens query

MariaDB [otobo]> explain SELECT DISTINCT st.id, st.tn, st.create_time FROM ticket st INNER JOIN dynamic_field_value lensdfv1 ON ( st.id = lensdfv1.object_id AND lensdfv1.field_id = 4 ) INNER JOIN dynamic_field_value dfv1 ON ( lensdfv1.value_int = dfv1 .object_id AND dfv1.field_id = 3 )  WHERE 1=1 AND (((dfv1.value_text LIKE 'TheSimple%' ) )) ORDER BY st.create_time DESC;
+------+-------------+----------+--------+---------------------------------------------------------------------------------------------------------------------------------+---------------------------------+---------+----------------------------+------+---------------------------------------------------------------------+
| id   | select_type | table    | type   | possible_keys                                                                                                                   | key                             | key_len | ref                        | rows | Extra                                                               |
+------+-------------+----------+--------+---------------------------------------------------------------------------------------------------------------------------------+---------------------------------+---------+----------------------------+------+---------------------------------------------------------------------+
|    1 | SIMPLE      | dfv1     | range  | dynamic_field_value_field_values,dynamic_field_value_search_date,dynamic_field_value_search_int,dynamic_field_value_search_text | dynamic_field_value_search_text | 607     | NULL                       | 1    | Using index condition; Using where; Using temporary; Using filesort |
|    1 | SIMPLE      | lensdfv1 | ref    | dynamic_field_value_field_values,dynamic_field_value_search_date,dynamic_field_value_search_int,dynamic_field_value_search_text | dynamic_field_value_search_int  | 13      | const,otobo.dfv1.object_id | 1    |                                                                     |
|    1 | SIMPLE      | st       | eq_ref | PRIMARY                                                                                                                         | PRIMARY                         | 8       | otobo.lensdfv1.object_id   | 1    |                                                                     |
+------+-------------+----------+--------+---------------------------------------------------------------------------------------------------------------------------------+---------------------------------+---------+----------------------------+------+---------------------------------------------------------------------+
3 rows in set (0.001 sec)

for comparison, EXPLAIN PLAN for a Simple DF search for a Dynamic Text Field (no Lens):

MariaDB [otobo]> explain SELECT DISTINCT st.id, st.tn, st.create_time FROM ticket st INNER JOIN dynamic_field_value dfv1 ON (st.id = dfv1.object_id AND dfv1.field_id = 3)  WHERE 1=1 AND (((dfv1.value_text LIKE 'TheSimple%' ) )) ORDER BY st.create_time DESC;
+------+-------------+-------+--------+---------------------------------------------------------------------------------------------------------------------------------+---------------------------------+---------+----------------------+------+---------------------------------------------------------------------+
| id   | select_type | table | type   | possible_keys                                                                                                                   | key                             | key_len | ref                  | rows | Extra                                                               |
+------+-------------+-------+--------+---------------------------------------------------------------------------------------------------------------------------------+---------------------------------+---------+----------------------+------+---------------------------------------------------------------------+
|    1 | SIMPLE      | dfv1  | range  | dynamic_field_value_field_values,dynamic_field_value_search_date,dynamic_field_value_search_int,dynamic_field_value_search_text | dynamic_field_value_search_text | 607     | NULL                 | 1    | Using index condition; Using where; Using temporary; Using filesort |
|    1 | SIMPLE      | st    | eq_ref | PRIMARY                                                                                                                         | PRIMARY                         | 8       | otobo.dfv1.object_id | 1    |                                                                     |
+------+-------------+-------+--------+---------------------------------------------------------------------------------------------------------------------------------+---------------------------------+---------+----------------------+------+---------------------------------------------------------------------+
2 rows in set (0.001 sec)

Apparently the costly operation is in Line 1 both times, and that is exactly the same. The only overhead introduced for Lens search is the extra Line which implements the "indirection reference" behavior of Lens which goes directly to the dynamic_field_value_search_int index.

Looking at this, I would not try to improve performance at this point?

MichaelThumes added a commit that referenced this issue Sep 18, 2024
- "Minimal invasive" changes to TicketSearch.pm
- Add missing implementation to Lens.pm Driver
- Add unit test for Lens searches
MichaelThumes added a commit that referenced this issue Sep 18, 2024
…rchFieldRender

- adds support to render the proper Form Input type depending on referenced Attribute on the TicketSearch Screen
MichaelThumes added a commit that referenced this issue Sep 25, 2024
…sing Lens functionality

add de-referencing and indirecting to attribute DF for
- sub SearchFieldValueGet
- sub SearchFieldParameterBuild
- sub SearchFieldPreferences

SearchFieldPreferences was completely absent in the Lens impl, falling back to the base implementation.
That would prevent composite input fields (like Date) not to be displayed in TicketSearch form when
added as additional filter.
svenoe pushed a commit that referenced this issue Sep 26, 2024
- "Minimal invasive" changes to TicketSearch.pm
- Add missing implementation to Lens.pm Driver
- Add unit test for Lens searches
svenoe pushed a commit that referenced this issue Sep 26, 2024
…rchFieldRender

- adds support to render the proper Form Input type depending on referenced Attribute on the TicketSearch Screen
svenoe pushed a commit that referenced this issue Sep 26, 2024
…sing Lens functionality

add de-referencing and indirecting to attribute DF for
- sub SearchFieldValueGet
- sub SearchFieldParameterBuild
- sub SearchFieldPreferences

SearchFieldPreferences was completely absent in the Lens impl, falling back to the base implementation.
That would prevent composite input fields (like Date) not to be displayed in TicketSearch form when
added as additional filter.
@stefanhaerter
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Since the PR is merged, can this issue be closed?

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