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When a new chat arrives in the Omnichannel queue(Manual selection algoritm), a sound notification is emitted, but when the chat is forwarded from one department queue to another, the sound notification is not emitted.

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@renatobecker renatobecker requested a review from tiagoevanp June 8, 2021 20:37
@tiagoevanp tiagoevanp merged commit 37da712 into develop Jun 9, 2021
@tiagoevanp tiagoevanp deleted the omnichannel/emit-sound-notification-chat-transferred branch June 9, 2021 12:28
@renatobecker renatobecker added this to the 3.14.6 milestone Jun 11, 2021
@sampaiodiego sampaiodiego modified the milestones: 3.14.6, 3.15.2 Jun 28, 2021
sampaiodiego pushed a commit that referenced this pull request Jun 28, 2021
This was referenced Jun 28, 2021
gabriellsh added a commit that referenced this pull request Jul 1, 2021
…at into rewrite/create_disc

* 'rewrite/create_disc' of github.com:RocketChat/Rocket.Chat: (35 commits)
  [NEW] `roles.delete` endpoint (#22497)
  [FIX][ENTERPRISE] Race condition on Omnichannel visitor abandoned callback (#22413)
  i18n: Language update from LingoHub 🤖 on 2021-06-28Z (#22491)
  Chore: Support other PR titles (#22494)
  Chore: Remove JSON parse middleware (#22454)
  [FIX] Deleting own account asks for the username in the UI instead of the password (#22405)
  [IMPROVE] Replace OTR Icon on Contextual Bar & Update Icons (#22377)
  Bump version to 3.17.0-develop
  [IMPROVE] Wrong error message when trying to create a blocked username (#22452)
  Update README.md (#22462)
  Bump version to 3.16.0
  Bump version to 3.16.0-rc.5
  Bump: Fuselage 0.27.0 (#22486)
  Bump version to 3.16.0-rc.4
  Bump version to 3.15.2
  [FIX][ENTERPRISE] Omnichannel enterprise permissions being added back to its default roles (#22322)
  [FIX] Sound notification is not emitted when the Omnichannel chat comes from another department (#22291)
  [FIX] Visitor info screen being updated multiple times (#22482)
  [FIX] Visitor info screen being updated multiple times (#22482)
  Bump version to 3.16.0-rc.3
  ...
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4 participants