[NEW] Email Inboxes for Omnichannel #20101
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rafaelblink
changed the title
renatobecker
requested changes
Jan 7, 2021
renatobecker
requested changes
Jan 7, 2021
renatobecker
requested changes
Jan 8, 2021
renatobecker
requested changes
Jan 8, 2021
rodrigok
requested changes
Jan 21, 2021
…ketChat/Rocket.Chat into omnichannel/email-as-channel
…ingular error message.
renatobecker
requested changes
Jan 21, 2021
…ketChat/Rocket.Chat into omnichannel/email-as-channel
renatobecker
requested changes
Jan 21, 2021
…to omnichannel/email-as-channel
renatobecker
previously approved these changes
Jan 21, 2021
Contributor
|
@rafaelblink can you, please, fix the conflict here? |
rodrigok
reviewed
Jan 22, 2021
rodrigok
reviewed
Jan 22, 2021
renatobecker
approved these changes
Jan 22, 2021
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Proposed changes (including videos or screenshots)
With this new feature, email accounts will receive email messages(threads) which will be transformed into Omnichannel chats. It'll be possible to set up multiple email accounts, test the connection with email server(email provider) and define the behaviour of each account.
Rocket.Chat_Email_Inbox_Low_Quality.mp4
New item on admin menu
Send test email tooltip
Inbox Info
SMTP Info
IMAP Info
Messages
Issue(s)
Steps to test or reproduce
Further comments