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35 changes: 34 additions & 1 deletion app/livechat/server/lib/Helper.js
Original file line number Diff line number Diff line change
Expand Up @@ -170,12 +170,45 @@ export const removeAgentFromSubscription = (rid, { _id, username }) => {
Apps.getBridges().getListenerBridge().livechatEvent(AppInterface.IPostLivechatAgentUnassigned, { room, user });
};

export const parseAgentCustomFields = (customFields) => {
if (!customFields) {
return;
}

const externalCustomFields = () => {
const accountCustomFields = settings.get('Accounts_CustomFields');
if (!accountCustomFields || accountCustomFields.trim() === '') {
return [];
}

try {
const parseCustomFields = JSON.parse(accountCustomFields);
return Object.keys(parseCustomFields)
.filter((customFieldKey) => parseCustomFields[customFieldKey].sendToIntegrations === true);
} catch (error) {
console.error(error);
return [];
}
};

const externalCF = externalCustomFields();
return Object.keys(customFields).reduce((newObj, key) => (externalCF.includes(key) ? { ...newObj, [key]: customFields[key] } : newObj), null);
};

export const normalizeAgent = (agentId) => {
if (!agentId) {
return;
}

return settings.get('Livechat_show_agent_info') ? Users.getAgentInfo(agentId) : { hiddenInfo: true };
if (!settings.get('Livechat_show_agent_info')) {
return { hiddenInfo: true };
}

const agent = Users.getAgentInfo(agentId);
const { customFields: agentCustomFields, ...extraData } = agent;
const customFields = parseAgentCustomFields(agentCustomFields);

return Object.assign(extraData, { ...customFields && { customFields } });
};

export const dispatchAgentDelegated = (rid, agentId) => {
Expand Down
16 changes: 2 additions & 14 deletions app/livechat/server/lib/Livechat.js
Original file line number Diff line number Diff line change
Expand Up @@ -37,7 +37,7 @@ import { sendMessage } from '../../../lib/server/functions/sendMessage';
import { updateMessage } from '../../../lib/server/functions/updateMessage';
import { deleteMessage } from '../../../lib/server/functions/deleteMessage';
import { FileUpload } from '../../../file-upload/server';
import { normalizeTransferredByData } from './Helper';
import { normalizeTransferredByData, parseAgentCustomFields } from './Helper';
import { Apps } from '../../../apps/server';

export const Livechat = {
Expand Down Expand Up @@ -649,16 +649,6 @@ export const Livechat = {
const visitor = LivechatVisitors.findOneById(room.v._id);
const agent = Users.findOneById(room.servedBy && room.servedBy._id);

const externalCustomFields = () => {
try {
const customFields = JSON.parse(settings.get('Accounts_CustomFields'));
return Object.keys(customFields)
.filter((customFieldKey) => customFields[customFieldKey].sendToIntegrations === true);
} catch (error) {
return [];
}
};

const ua = new UAParser();
ua.setUA(visitor.userAgent);

Expand Down Expand Up @@ -686,9 +676,7 @@ export const Livechat = {
};

if (agent) {
const { customFields: agentCustomFields = {} } = agent;
const externalCF = externalCustomFields();
const customFields = Object.keys(agentCustomFields).reduce((newObj, key) => (externalCF.includes(key) ? { ...newObj, [key]: agentCustomFields[key] } : newObj), null);
const customFields = parseAgentCustomFields(agent.customFields);

postData.agent = {
_id: agent._id,
Expand Down