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Incoming call notification with ringtone #510

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mhlavac opened this issue May 31, 2016 · 36 comments
Closed

Incoming call notification with ringtone #510

mhlavac opened this issue May 31, 2016 · 36 comments

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@mhlavac
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mhlavac commented May 31, 2016

Calling is awesome feature of Rocket.Chat that made us switch to it. Unfortunately right now nobody knows if someone calls them, because there is no notification or sound. You have to keep Rocket.Chat open & visible all the time to notice the sweetalert confirm.

Can dialing sound & notification be added?
@mhlavac mhlavac changed the title Call dialing sound & notification Call dialing sound & notification [improvement] [feature request] May 31, 2016
@geekgonecrazy geekgonecrazy changed the title Call dialing sound & notification [improvement] [feature request] Call dialing sound & notification May 31, 2016
@ChrisGalliano
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My coworkers also need this: +1 from us :)

@9joshua
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9joshua commented Apr 2, 2018

+1 I often miss calls, even when I am at my computer. Really need it to ring.

@shotanoniashvili
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That would be awesome :). We looking forward this feature

@artem-levashov
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I need it too

@wreiske
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wreiske commented Oct 12, 2018

+1 million!

@wreiske
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wreiske commented Oct 12, 2018

Here's two annoying ring sounds I've made unique for Rocket.Chat, you're welcome to use them.

Ring Sounds for Rocket.Chat.zip

alonelion1987 referenced this issue in alonelion1987/Rocket.Chat Mar 1, 2019
@rrzharikov
closes #3416 and RocketChat#3830
2880f00
@codefist
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this must be the number one most obviously missing feature by a thousand miles.

@EduFrazao
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+1 :)

@adocampo
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Already commented on RocketChat/Rocket.Chat#17124

This feature is not now just a missing feature, but a critical one in pandemic times, to work from home. I wonder why RC devs doesn't push for it...

@banoleb
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banoleb commented Jan 26, 2021

i agree with @adocampo

Even just a sound alert for a call made life much easier..

@MartaFiedorowiczPraca
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+1

@vnjames
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vnjames commented May 5, 2021

Do you have any progress on this?

@Zempik
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Zempik commented May 18, 2021

sorry for the flood, but I think this is a very important feature

@rfakit
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rfakit commented Aug 17, 2021

any news? this is still a huge problem

@flydyman
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Years are passing, but necessary feature is not implemented yet...

@JacsonPaz
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JacsonPaz commented Sep 16, 2021 •
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Any update guys? We can't leave skype because our team don't have a huge notification like a "skype incoming call"...

@codefist
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codefist commented Sep 16, 2021 via email

@debdutdeb
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Hi, someone just notified us about this.

rocketchat is abandonware

I assure you we're not ;) But I can see why you'd think that.

It's 1:30 AM at my end, so I can't go into much details or do anything about it right now but thought I should at least leave a reply.

I will go through this tomorrow, see internally what's going on and leave an update here.

In the meantime, feel free to mention me (at)debdutdeb if you find any issues that need attention. There are so many issues, although I'm trying to go through many of them each day, it's not possible for me to know all at once. I was nowhere near here when this issue was created, so you get why I couldn't have known.

The community team is here to understand these, fix these now. So reach out, anytime you feel the need to do so. My DM is also open.

Thanks :)

@debdutdeb debdutdeb changed the title Call dialing sound & notification Incoming call notification with ringtone Sep 17, 2021
@debdutdeb debdutdeb transferred this issue from RocketChat/Rocket.Chat Sep 17, 2021
@JacsonPaz
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JacsonPaz commented Sep 17, 2021 •
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Hi @debdutdeb , thanks for your reply. I saw the RocketChat/Rocket.Chat#13595 we hope that this subject will be taken up again soon.

@debdutdeb
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Notice this comment - RocketChat/Rocket.Chat#13595 (comment)

That pr will not be merged but potentially closed soon. This will be considered as a fresh new feature request. Give me some time to bring this up :)

@JacsonPaz
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@debdutdeb nice to see this! Thanks! :)

@9joshua
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9joshua commented Sep 17, 2021

@debdutdeb This is also related to calls (via Twilio) and would do a lot to enhance remote/virtual office work. The feature request was submitted in 2017 kept getting deferred to future releases...
#610

@JacsonPaz
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@debdutdeb hello!

Any news? Have you succeeded or are you managing to prioritize this demand?

Thanks!

@AbducteeZero
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Imagine a feature this important and yet not very difficult to pull off going ignored for 5 years. Rocketchat is abandonware.

@GildasRB
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GildasRB commented Oct 8, 2021 via email

@sarz4fun
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sarz4fun commented Dec 4, 2021

This is a killer feature.
Calls shoud work perfect or companies does not move from teams to RC. The funcionalities are comparable but real calls are missing in RC.

@Conrado916645
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Any update?

@sandrotanner
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I believe this is now implemented, and could be closed, right? @mhlavac

@Conrado916645
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do you have any documentation how to implement it i had a notifcation on android but when im calling via jitsi it does not ring it only send a blank notification

@codefist
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codefist commented Jul 21, 2023 via email

@adocampo
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I believe this is now implemented, and could be closed, right? @mhlavac

Implemented? How? Which version when someone calls another one, a sound like a ring notifies the counterpart?

@wreiske
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wreiske commented Jul 21, 2023

I believe this is locked behind the enterprise edition. I do receive ring notifications on our enterprise self-hosted instance.

@sandrotanner
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sandrotanner commented Jul 24, 2023 •
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I believe this is locked behind the enterprise edition. I do receive ring notifications on our enterprise self-hosted instance.

Ah this would explain it. We also run an enterprise self-hosted instance.

@scuciatto
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Hello, Everyone. We are implementing some improvements to the mobile ringing feature. It should be out in the 6.4 release or so. Right now, we are working on some backend items that will enable it.

@milton-rucks
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Feature implemented.
https://docs.rocket.chat/use-rocket.chat/rocket.chat-conference-call/conference-call-users-guide#incoming-direct-call
Thanks for the feedback.

@jeje42
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jeje42 commented Jul 27, 2024

Hi,

I love this feature however I only rings when the application is opened.

Would it be interesting to also ring when the phone (for iOS/android apps) is not in use, like a normal call ? At least add an option to enable such behavior ?

I use RocketChat with my family, so to hear the ringtone only when the app is in use is quite limited I think.

I would be interested to contribute if such feature looks interesting among the community :).

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