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After update the language is english #2394

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TheReal1604 opened this issue Mar 1, 2016 · 9 comments
Closed

After update the language is english #2394

TheReal1604 opened this issue Mar 1, 2016 · 9 comments

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@TheReal1604
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Hey Guys,

My Rocket.Chat version is: 0.20.0

After the update today all users reported to me, that the mobile app now has the language "english" not "german". I tried to set the language in the general settings, restarted the server but this did not fix the issue. On my Windows Desktop all is fine.

Can i give you any logs? My Rocket.chat instance is running in a docker container.

Thanks in advance!

TheReal

@engelgabriel engelgabriel added this to the 0.21.0 milestone Mar 3, 2016
@engelgabriel engelgabriel modified the milestones: 0.21.0, 0.22.0 Mar 7, 2016
@engelgabriel engelgabriel modified the milestones: 0.22.0, 0.23.0 Mar 16, 2016
@marceloschmidt
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@TheReal1604 was the app language set to German, or was it selected on users' preferences?

@TheReal1604
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hey @marceloschmidt

the language is set for the complete instance. (Administration -> general -> language)

There I set it to german.

I updated the instance to 0.22.0 but the issue is happening in this version too.

@marceloschmidt
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Are your users still experiencing language changes?

@TheReal1604
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@marceloschmidt yes, this happens to my mobile client too.

@marceloschmidt
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OK, I'll look into this and see if I can identify the problem... do you have any other information to help track this issue?
Your app is set to German.

  1. Is your user preference set to German as well, or does it get reset to English?
  2. Does this happen from time to time, or does it always happen?
  3. If you create a new user on an anonymous browser window, does the new user get German or English language?

Thanks for your support on this.

@TheReal1604
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I checked the points in my mobile app...

  1. my user preference is set to German
  2. This happens always, but only on mobile clients. On the rocket.chat client for windows / mac all is fine
  3. The new user gets the German language settings (all is fine on webclient) and on the mobile client i get the english menues and notifications.

Hope i can help you with this information.

@marceloschmidt marceloschmidt modified the milestones: 0.24.0, 0.23.0 Mar 21, 2016
@marceloschmidt
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@rodrigok , I confirmed this issue is happening in our Cordova app. Can you please take a look? Thanks.

@rodrigok
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@marceloschmidt @TheReal1604 Will be fixed via #2590

@TheReal1604
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@rodrigok @engelgabriel perfect, thanks for your work!

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