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Can't open program。 #44

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strike94 opened this issue Nov 30, 2020 · 12 comments
Closed

Can't open program。 #44

strike94 opened this issue Nov 30, 2020 · 12 comments

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@strike94
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my pc is win10,and .net Framework is 4.8,but I can't open the program. Is it only open by 4.7.2?

@Razzmatazzz
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You can have multiple versions of the .NET Framework installed at once. If you install 4.7.2 in addition to 4.8, it should work.

@Flandre5carlet
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Hey, I have this same issue. I can't install 4.7.2 because the installer tells me I already have a more recent version of .NET installed.

@Razzmatazzz
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If it says you've already got that version or later, then the app should run.

@Flandre5carlet
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I figure as much. What happens when I try to start it is that the process starts for a second or so, then closes by itself. No window appears, no error, or anything. It just effectively doesn't open at all... It's very odd.

@Razzmatazzz
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Do the following folders exist on your PC?
%LocalAppData%\RemnantSaveManager\RemnantSaveManager.exe_Url_[random characters]\1.96.0.0
%LocalAppData%\Remnant\Saved

@Flandre5carlet
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Flandre5carlet commented May 17, 2021

I can confirm the former exists (and one for the previous version as well since I tried that one) The latter does not, however.

For what it's worth I'm getting the game through Windows Store as part of the Game Pass, and it is not installed on the default drive.

@Razzmatazzz
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Aha, that's the issue then. The program is assuming the default save path (at least for Steam/EGS) exists and is running into an error because it doesn't exist. I'm not sure where the Windows Store version saves game data. Just for a guess, do you see anything related to Remnant in your "%UserProfile%/Saved Games" folder?

@Flandre5carlet
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Flandre5carlet commented May 17, 2021

Okay this is gonna be a bit long because this whole Microsoft Store thing seems to make a bit of a mess, folders wise, probably not helped by the fact that my documents are in a different drive than system, and I install games on a third drive...

So for one, there's nothing relating to Remnant in %userprofile%\Saved Games.
I have checked My Documents\My Games as well but nothing there either.

I have found a folder Remnant\Saved, located in:
E:\WpSystem\S-1-5-21-abunchofnumbers\AppData\Local\Packages\PerfectWorldEntertainment.RemnantFromtheAshes_jrajkyc4tsa6w\LocalCache\Local\Remnant\Saved
(E being the drive I install games on) and contains three folders (Config, Logs, SaveGames), the latter two are empty however.

After looking up online where save games might be for Microsoft Store games, I've found the path %LocalAppData%\Packages in a Microsoft Forums thread.

Indeed in the following path:
C:\Users\[USERNAME]\AppData\Local\Packages\PerfectWorldEntertainment.RemnantFromtheAshes_jrajkyc4tsa6w there are a bunch of folders (or shortcuts to other folders, apparently? The logo is shortcut but the type says folder...)

image

Most of them seem empty, or contain folders that are also empty, except "SystemAppData"

SystemAppData\Helium contains User.dat and UserClass.dat

SystemAppData\wgs contains.. this, the date of which corresponds to when I last started the game (just earlier to check if I still had my save):
image

"t" is empty, the other one then contains this:
image

and FINALLY, these extensionless files:
image

I wonder if these extensionless files are the saves, the one from yesterday at 18:27 is pretty much exactly when I stopped playing my character.

@Razzmatazzz
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Even if those are the save files, the fact that they have seemingly random file names and are located in a folder path containing random characters means it would be HUGE amount of work to try to sort out. Plus, the content of the files may be obfuscated in some way. If you post them here, I can at least tell if they look like save files or not.

@Flandre5carlet
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Flandre5carlet commented May 17, 2021

Here's the file with the date that corresponds to when I last played. I had to zip it because the file itself wasn't supported by GitHub. If this is what a Windows Store save file looks like, then maybe having an option to manually point to those folders, to alleviate for the seemingly random numbers and folder names? I have no clue how doable that would even be though. And that's if it's the save, and isn't encrypted in some way.

2C49697FF53A4BDDB2C0C9294C973DEB.zip

@Razzmatazzz
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That looks like a character's world save file. Unfortunately, it would take a MASSIVE rewrite to add support for this version. I'm not sure if that's something I can take on right now.

@Razzmatazzz
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Can you add all three of those files to a .zip and post them in issue #46 ?

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