Not recieving email for password reset

[mwpreston]

Prerequisites

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Steps to reproduce

Hi,

I am trying to reset a password to an account (belongs to my employer) that is the owner of a few of our modules that we have published.

I enter in the username, then the recovery email, but I never receive the actual email to recover the password.

Is there anyone that may be able to help me out with this? I've tried the contact info on the gallery with no success.

Expected behavior

Password email arrives in my inbox

Actual behavior

Recieve nothing.

Error details

No email getting generated

Environment data

website

Version

1

Visuals

No response

[alerickson]

Hi @mwpreston if you email psgallery@microsoft.com we can handle this issue for you. Sorry for the inconvenience!