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Make use of $rageclick event from posthog-js #2772

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macobo opened this issue Dec 15, 2020 · 7 comments
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Make use of $rageclick event from posthog-js #2772

macobo opened this issue Dec 15, 2020 · 7 comments
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enhancement New feature or request

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@macobo
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macobo commented Dec 15, 2020

Is your feature request related to a problem?

I want to know when my users are getting frustrated. Either to watch recordings or to find areas of the product which might be frustrating to use.

Describe the solution you'd like

Emit a $rageclick event in posthog-js.

Expose it in sessions, allow filtering

Describe alternatives you've considered

Looking through all of session recordings. 🥱

Additional context

I think a good first approximation of a rage click is clicking or tapping 3x within 3 seconds without moving the mouse. Any better definitions are welcome.

Once we have the event, after allowing filtering by these events (#2595) we can close #2761

Thank you for your feature request – we love each and every one!

@paolodamico
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I think we'll have to iterate the definition we set for rage clicks, but that sounds like an initial good approach. I would just add a threshold for some minor mouse movement.

macobo added a commit to PostHog/posthog-js that referenced this issue Dec 17, 2020
The plan is to turn it on for us and see whether it's useful. If it is,
we'll autocapture it going forward if session recording is turned on.

PostHog/posthog#2772
@paolodamico
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I believe this can be closed now @macobo ?

@yakkomajuri
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rageclicks are done, I guess this isn't closed because we'd want to display them in recordings?

@macobo
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macobo commented Jul 6, 2021

A simple implementation is done but the thing is that it's not driving any insights yet - so I wouldn't consider it done. :)

@Twixes Twixes changed the title Emit "Rage click" event from posthog-js Make use of $rageclick event from posthog-js Aug 18, 2021
@corywatilo
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👀 @benjackwhite

@voarsh2
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voarsh2 commented Jan 17, 2023

It's not clear to me if RageClicks are implemented only for PHP/Javascript modules that you need to install setup separately from the JS snippet........
If it does work for the JS snippet, I'd love to be able to actually see if it has recorded RageClicks! :)

@benjackwhite
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Closing as we have the ability to filter for rageclicks and have them highlighted in the events list

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