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ONDC

Open Network for Digital Commerce

ONDC - Open Network for Digital Commerce

ONDC is an ambitious initiative to democratize digital commerce by creating a decentralized network of buyer apps and seller apps through an interoperable protocol specification.

Overview

This comprehensive guide is designed to walk you through the process of integrating your digital commerce platform with the Open Network for Digital Commerce (ONDC). By following these steps, you'll enable seamless interoperability with the decentralized network, allowing your platform to leverage the benefits of ONDC.

Table of Contents

  1. Getting Started
  2. Quick Start Guide
  3. The Protocol
  4. Subscription Process
  5. Signing and Verification
  6. Enabled Domains
  7. Reference Applications
  8. Utilities
  9. Taxonomies
  10. Product Requirement Documents (PRDs)
  11. Gateway and Registry Endpoints
  12. Network Observability for Production
  13. Catalog and Store Rejection
  14. Technical support

Getting Started

The ONDC Web Portal serves as a self-service platform that streamlines interaction between ONDC and its network participants across their entire lifecycle. "Network player" encompasses network participants, ecosystem partners, and other entities engaged with ONDC. The portal provides access to a range of services for network players, such as self-service onboarding, self-monitored compliance, and self-monitored operations. Creating an account on ONDC Web Portal is mandatory for starting your integration with ONDC.

Quick Start Guide

ONDC Integration Guide is a roadmap designed to illuminate key resources and navigate through the integration journey.

The Protocol

Beckn is an open protocol that allows local businesses across any industry to be discovered and engaged by any beckn-enabled application. Beckn protocol is a collection of open specifications consisting of protocol APIs, message formats, network design and reference architectures to allow any two entities to execute commercial transactions without being on the same platform.

ONDC has provided the network extension layer over the Beckn Protocol (base layer). Over the base layer, the network extension layer comprises model specifications customised to the ONDC context that have been adopted in order to facilitate transactions over the network. For a detailed understanding of the ONDC network architecture, please refer to our Tech Briefing Presentation and Video.

Subscription Process

To enroll in the ONDC network, Network Participants (NP) must be added to the registry. The steps for an NP to onboard onto the ONDC Registry (Staging, Pre Production, Production) are outlined as follows:

  1. Staging Registry

    • Obtain whitelisting for the subscriber ID.
    • Initiate the subscription process by calling the /subscribe API. The complete process is documented here
  2. Pre-Production Registry

    After presenting a demo and receiving approval from the relevant team, follow the outlined process to be added to the Pre-Prod registry.

  3. Production Registry Upon successfully completing functional testing and satisfying the final checklist in Pre-Production, an NP can transition to the the Production environment.

Signing and Verification

When communicating over HTTP using Beckn APIs, the subscribers need to authenticate themselves to perform transactions with other subscribers. Due to the commercial nature of the transactions, every request/callback pair is considered to be a "contract" between two parties. Therefore, it is imperative that all requests and callbacks are digitally signed by the sender and subsequently verified by the receiver.

The complete process is documented here.

Tip

Stuck somewhere? Refer these frequently asked questions and answers!

Enabled Domains

Network Participants are requested to refer to the list here for ONDC defined domains and respective codes, across all environments (Staging, Pre-production and Production). The list will be updated as in when required.

Below are links to the comprehensive developer guide and model implementations for the enabled domains.

  • Retail (RET)

    This domain encompasses subcategories such as grocery (RET10), food and beverages (RET11), fashion (RET12), electronics (RET14), home & decor (RET15), beauty and personal care (RET13), etc. It facilitates seamless transactions in both B2C and B2B modes, offering a comprehensive shopping experience for consumers and businesses alike.

    • B2C

Domain API Contract/ Developer Guide Test Scenarios Log Utility Mock Server/ Sandbox/ Reference Application FAQs
B2C Retail - API Contract v1.2.0
- Retail Developer Guide - select version: draft-1.x
- Taxonomy
B2C Test Scenarios - Log Validation Utility
- Manual Logs Checklist
Reference BA/ SA
- Staging
- Pre-Prod
B2C Retail FAQs
B2C Exports - Retail Developer Guide - select version: b2c_exports_2.0
- Taxonomy
NA B2C Exports Log Verification Sandbox NA

It is important to implement Catalog & Store Rejection Framework for the Retail B2C domain. The documentation is here.

    • B2B

Domain API Contract/ Developer Guide Test Scenarios Log Utility Mock Server/ Reference Application FAQs
B2B Retail - API Contract v2.0.2
- Retail Developer Guide - select version: release-2.0.2
- Taxonomy
B2B Test Case Scenarios B2B Log Verification Sandbox NA
  • Logistics

    This domain streamlines the acquisition of on-network logistics services, providing logistics buyers with a variety of choices for flexible solutions that suit their specific needs.
Domain API Contract/ Developer Guide Test Scenarios Log Utility Mock Server/ Sandbox/ Reference Application FAQs
B2C Logistics B2C Logistics v1.2 Test Case Scenarios - B2C Logistics B2C Logistics Log Verification Reference LSP
- Staging
- Pre-Prod
B2C Logistics FAQs
B2B Logistics - B2B Logistics v2.0
- Logistics Developer Guide - select version: draft-2.x
NA B2B Logistics Log Verification Sandbox NA
  • Financial Services (FIS)

    This domain facilitates easy access to a spectrum of financial solutions, covering loans, insurance, investments.
Domain API Contract/ Developer Guide Test Scenarios Log Utility Mock Server/ Sandbox/ Reference Application FAQs
Financial Services - PRD
- Financial Services Developer Guide
Select version:
- For Personal Loan: release-FIS12-2.0.0
- For Invoice-based Loan: draft-FIS12-invoice-2.1.0
- For Health Insurance: draft-health
- For Motor Insurance: draft-motor
- For Marine Insurance: draft-marine
- For Investments: draft-FIS14-enhancements
Refer to LogSubmission-UI in the developer guide FIS Log Verification Refer to Sandbox-UI in the developer guide Financial Services FAQs
Gift Cards API Specifications NA NA NA NA
  • Travel & Tourism/ Mobility (TRV)

    This domain enables easy access to a range of travel-related services, covering On-demand Ride hailing with various transport modes, ticket booking without designated seat, airlines, hotels, intercity bus, entry ticket pass, etc.
Domain API Contract/ Developer Guide Test Scenarios Log Utility Mock Server/ Sandbox/ Reference Application FAQs
Travel & Tourism/ Mobility - PRD
- Mobility Specifications Developer Guide

Select version:
- For On-demand Ride hailing: release-TRV10-2.0.1
- For Unreserved Ticket Booking (metro/intracity bus): release-TRV11-2.0.0
- For Intercity Bus Ticket Booking: draft-TRV12-intercity
- For Airlines Booking: draft-TRV12-airline
- For Hotel Booking: draft-TRV13-hotel
- For Unreserved Entry Pass (heritage sites, museums, concerts, etc.): draft-TRV14-2.0.0
Refer to LogSubmission-UI in the developer guide Mobility Log Verification Refer to Sandbox-UI in the developer guide Mobility FAQs
  • Services (SRV)

    This domain empowers individuals to effortlessly access a diverse array of services, covering skilled services like home painting, chefs and consulations, auction of agricultural outputs, leasing farming machinery and tools, soil testing, assaying services, lab testing, subscriptions, etc.
Domain API Contract/ Developer Guide Test Scenarios Log Utility Mock Server/ Sandbox/ Reference Application FAQs
Services - PRD
- v2.0.0
- Services Developer Guide

Select version:
- For Skilled Services: release-services
- For Auction of Agricultural Outputs: draft-agri_bids_and_auction
- For Equipment Hiring (leasing farming machinery and tools): draft-agri_equipment
- For Soil Testing and Assaying Service: draft-agri_services
- For Healthcare Services (Lab Test Booking): draft-healthcare
NA Services Log Verification Sandbox Services FAQs
  • Media, Entertainment, Content (MEC)

Domain API Contract/ Developer Guide Test Scenarios Log Utility Mock Server/ Sandbox/ Reference Application FAQs
Media, Entertainment, Content (MEC) - PRD
- v2.0.0
- Media, Entertainment, Content Developer Guide
NA NA NA NA
  • Ancilliary Services

    • Issue & Grievance Management (IGM) within the ONDC Network serves as a critical mechanism for resolving disputes and concerns among Network Participants (NPs).
    • Reconcillation and Settlement Framework (RSF) plays a pivotal role in maintaining a comprehensive trail of settlements between Network Participants.
    • Rating
    • Score
Domain API Contract/ Developer Guide Test Scenarios Log Utility/ Sandbox Mock Server/ Reference Application FAQs
IGM Developer Guide v2.0.0 select version: draft-igm-2.0.0 NA NA NA IGM FAQs
RSF Developer Guide v2.0.0 select version: draft-rsf-2.0.0 Test case scenarios - RSF 2.0 Refer to this document for testing NA RSF FAQs
Rating v1.2.0 NA NA NA NA
Score v1.2.0 NA NA NA NA

Reference Applications

Overview

The Buyer and Seller Reference Applications are available in staging and pre-production environments. These applications enable network participants (NPs) to test their APIs, services, and integrations independently, ensuring compliance with ONDC protocol specifications.

Key Features

  • Sandbox environment for testing both positive and negative scenarios.
  • Direct submission of logs to ONDC for verification.
  • Supports scalability, security, and compliance testing.

The network participants need to complete the end-to-end testing with ONDC reference applications.

Environment Details

Staging

Financial Services

Domain Service Type Buyer App Onboarding Process/Point of Contact Seller App Onboarding Process/Point of Contact
Financial Services Personal Loan https://credit.staging.cliniq360.com/ Email "[email protected]" to get the login credentials ondc.fis12.seller.cornex.in Fill onboarding form or Email "[email protected]" for onboarding.
Invoice based loan https://cornex.in Fill onboarding form or Email "[email protected]" for onboarding. ondc.fis12.seller.cornex.in Fill onboarding form or Email "[email protected]" for onboarding.
Marine Insurance https://cornex.in Fill onboarding form or Email "[email protected]" for onboarding. https://ondc-ref-app.sequelstring.com/staging/mock/seller -
Motor Insurance https://cornex.in Fill onboarding form or Email "[email protected]" for onboarding. https://ondc-ref-app.sequelstring.com/staging/mock/seller -
Health Insurance https://credit.staging.cliniq360.com/ Email "[email protected]" to get the login credentials https://ondc-ref-app.sequelstring.com/staging/mock/seller -

Mobility

Domain Service Type Buyer App Onboarding Process/Point of Contact Seller App Onboarding Process/Point of Contact
Mobility Ride Hailing https://ondc-ref-app.sequelstring.com/staging/gui/buyer Process for NP to access the environment:
Please send the following info on email, please write to Mrityunjay and keep amit and nirdosh in cc:
  • Email ID
  • Subscribe ID
  • NP Mobile Number
  • Role: BPP/BAP
  • Environment: Staging/Preprod
Once Sequelstring receive the details, Sequelstring will assign a resource from our team who will be responsible for coordination and ensuring the success of the NP throughout their journey with our solutions.
https://ondc-ref-app.sequelstring.com/staging/mock/seller For Support, please refer to the details below:
Mrityunjay Kumar Nirdosh Amit
Metro https://ondc-ref-app.sequelstring.com/staging/gui/buyer Process for NP to access the environment:
Please send the following info on email, please write to Mrityunjay and keep amit and nirdosh in cc:
  • Email ID
  • Subscribe ID
  • NP Mobile Number
  • Role: BPP/BAP
  • Environment: Staging/Preprod
Once Sequelstring receive the details, Sequelstring will assign a resource from our team who will be responsible for coordination and ensuring the success of the NP throughout their journey with our solutions.
https://ondc-ref-app.sequelstring.com/staging/mock/seller For Support, please refer to the details below:
Mrityunjay Kumar Nirdosh Amit

B2B

Domain Service Type Buyer App Onboarding Process/Point of Contact Seller App Onboarding Process/Point of Contact
B2B Retail https://play.google.com/store/apps/details?id=com.placeorder.app.referance.preprod&pcampaignid=web_share Email "[email protected]" OR "[email protected]" to get the login details. Support Contact from Acelr Tech Labs Pvt. Ltd. (Rapidor) ondc.sellerstagingref.rapidor.co Email "[email protected]" OR "[email protected]" to get the login details.

B2C

Domain Service Type Buyer App Onboarding Process/Point of Contact Seller App Onboarding Process/Point of Contact
B2C Logistics - https://ref-logistics-staging.thewitslab.com/ Email "[email protected]" to get the login credentials. -
Retail https://ref-app-buyer-staging-v2.ondc.org/login Email "[email protected]" to get the required support. https://ref-app-seller-staging-v2.ondc.org/sign-up Email "[email protected]" to get the required support.

Pre-prod

Financial Services

Domain Service Type Buyer App Onboarding Process/Point of Contact Seller App Onboarding Process/Point of Contact
Financial Services Personal Loan https://credit.staging.cliniq360.com/ Email "[email protected]" to get the login credentials ondc.fis12.seller.cornex.in Fill onboarding form or Email "[email protected]" for onboarding.
Invoice based loan https://cornex.in Fill onboarding form or Email "[email protected]" for onboarding. ondc.fis12.seller.cornex.in Fill onboarding form or Email "[email protected]" for onboarding.
Marine Insurance https://cornex.in Fill onboarding form or Email "[email protected]" for onboarding. https://ondc-ref-app.sequelstring.com/staging/mock/seller -
Motor Insurance https://cornex.in Fill onboarding form or Email "[email protected]" for onboarding. https://ondc-ref-app.sequelstring.com/staging/mock/seller -
Health Insurance https://credit.staging.cliniq360.com/ Email "[email protected]" to get the login credentials https://ondc-ref-app.sequelstring.com/staging/mock/seller

Staging Environment

Pre-Production Environment

Utilities

  • Signing and Verification : This tool is designed to support and aid ONDC Network Participants in constructing their own crypto libraries essential for engaging with the ONDC Network. It encompasses tasks such as key generation, signing, verification, encryption, and decryption.
  • Subscription process : This tool aids ONDC Network Participants during the subscription process for the registry (Staging, Pre Prod, Prod). It includes the implementation of the /on_subscribe API in both NodeJS and Python.
  • vlookup : This tool is developed to perform a registry lookup and retrieve details related to Network Participants (NP).

Taxonomies

  • Taxonomies for different domains are available here.

Product Requirement Documents

  • PRDs for different use cases are available here.

Gateway and Registry Endpoints

Environment Endpoint For URL
Staging Gateway https://staging.gateway.proteantech.in/search
Registry https://staging.registry.ondc.org/lookup
https://staging.registry.ondc.org/vlookup
Pre-Production Gateway https://preprod.gateway.ondc.org/search
Registry https://preprod.registry.ondc.org/ondc/lookup
https://preprod.registry.ondc.org/ondc/vlookup
Production Gateway https://prod.gateway.ondc.org/search
Registry https://prod.registry.ondc.org/lookup
https://prod.registry.ondc.org/vlookup

Network Observability for Production

Refer to the following document for the Network Observability API Schema Requirements for the Production Environment.

Network Observability

Catalog and Store Rejection

Refer to the following document for the Catalog and Store Rejection Report - Framework.

Catalog Rejection

Swagger Document

Technical support:

  1. Chatbot Assistance
    Get instant support for your queries on ONDC Network and Integration journey through our AI-powered chatbot.

    • Launch Chatbot ONDC Buddy: Link
  2. Email Support
    For further technical assistance, dedicated technical support team is reachable at the email ID: [email protected]

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    ONDC Protocol (network extension layer) is the network enablement layer for ONDC. Together with the Beckn Protocol as the ONDC Protocol (base layer), it comprises the ONDC protocol

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