fix: Downgrading from an annual plan to a monthly plan results in the deferred cancellation of the merchant's current app subscription #402
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… deferred cancellation of the merchant's current app subscription
clydesantiago
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Hi @clydesantiago can you have a look at the failing checks. Thanks. |
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@clydesantiago just pinging you if you can take a look at this? |
clydesantiago
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Does Shopify credit the user the year back as I think this is by design. If a user signs up for a year, they are agreeing to a contract for one year for that app. Sign-in up to monthly does not automatically refund the customer the annual charge in Shopify I am pretty sure. I think in the case where you offer the customer the choice to change, you will have to manually change potentially. Might need to confirm how Shopify handles the change first. |
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Downgrading from an annual plan to a monthly plan results in the deferred cancellation of the merchant's current app subscription
Issue: #401