research-and-design-sprint-methods.md

Research and Design Sprint Methods

Australian Government Digital Transformation Office

Methods

• Affinity Diagramming
• Ethonographic Research
• Interviews
• Workshops
• Scenarios
• User Pathways
• User Stories
• Personas
• Card Sorting

Gamestorming

IDEO

Methods

Audience

• Define Your Audience
• Extremes and Mainstreams

Research

• Analogous Inspiration
• Secondary Research

Observation, Guided Tours, Immersion, Resource Flow

• Peers Observing Peers
• Guided Tour
• Immersion
• Resource Flow

Interviews and Conversations

• Expert Interview
• Conversation Starters
• Interview
• Group Interview

Brainstorming

• Brainstorm Rules
• Brainstorm

Activities

• Card Sort
• Collage
• Draw It
• Mash Ups
• Download Your Learnings
• Bundle Ideas
• Create a Concept
• Create Frameworks
• Share Inspiring Stories
• Role Play
• Storyboard
• Get Visual
• Find Themes
• Explore Your Hunch
• Gut Check
• Create Insight Statements
• Top Five

Interaction Design Encyclopedia

• Emotion and Website Design
• Card Sorting
• Personas

Knowledge Sharing Toolkit

Nielson Norman

Nesta

Methods

Idea Generation

• Idea Generator Events and PDF

• Fast Idea Generator and PDF

• Innovation Flowchart and PDF

• Asking the Right Questions and PDF

• Working with the Right People and PDF

• Causes Diagram and PDF

• Six Thinking Hats and PDF

• Divergence and Convergence Diamond and PDF

• Blueprinting and PDF

• Evidence of Impact and PDF

• Account of Change and PDF

• Leverage Points and PDF

• Consolidating Learning from Development and PDF

Prototyping

• Prototyping Protocol and PDF

• Prototyping Framework and PDF

• Who to Involve in Prototyping PDF

• Team Persona Cards PDF

• Activity Sheet PDF

• Storyboard PDF

• Testing Plan PDF

• Activity Sheet 2 PDF

• Telephone Template PDF

• Lego Journey Map PDF

• Mapping Scales PDF

• Systems Innovation and PDF

Nesta DIY

Methods

Creative Workshop

• Creative Workshop
• Prototype Testing Plan
• Scaling Plan Tool

Planning Tools

• Problem Definition
• SWOT Analysis
• Evidence Planning
• Leaning Loop
• Experience Tour
• Storyworld
• Causes Diagram
• Theory of Change

Target Audiences and Personas

• Target Group
• Personas

Interviews

• Shadowing

• Question Ladder

• Interview Guide

• Promises Potential Map

• Fast Idea Generator

• Thinking Hats

• Value Mapping

• Improvement Triggers

• Blueprint

• Marketing Mix

New Zealand Government Web Toolkit

Methods

• Ethnography

• Focus Group

• In Depth Interviews

• Intercept Interviews

• Storytelling

• 5 Whys

• Brainstorming

• Card Sorting

• Scenarios

• Typologies

• Personas

Service Design Tools

Methods

• Affinity Diagram

• Character Profiles

• Storyboard

• Use Cases

• Role Play

• Role Script

• Personas

• Actors Map

• Motivation Matrix

• Tomorrow Headlines

• Poster

• Cognitive Walkthrough

• Constructive Interaction

• Blueprint

• Customer Journey Map

• Offering Map

• Service Image

• Touchpoints Matrix

• Evidencing

• Storytelling

• Mind Map

• System Map

• Design Games

• Moodboard

• Group Sketching

• Lego Serious Play

• Issue Card

• Mock Up

• Rough Prototyping

• Experience Prototype

• Service Prototype

• Heuristic Evaluation

• Usability Testing

• Wizard of Oz

Stanford Institute of Design

Methods

Interviews

• Interview Preparation
• Interview for Empathy

Stoke, Brainstorming, Selection, Saturation, Group

• Stoke
• Brainstorm Rules
• Facilitate a Brainstorm
• Selection
• Saturate and Group

Prototyping

• Prototype for Empathy
• Prototype for Test

What, Why, How

• What, Why, How
• Why, How, Laddering

Miscellaneous

• Extreme Users
• Empathy Map
• Point of View Madlib
• Storytelling
• I Like, I Wish, What If

Thoughtbot

Methods

• Business Model Canvas
• Competitive Analysis
• Customer
• Forces
• Inspirational Info Source
• Problem Statement
• Problem Value Prop
• Critical Path
• Mind Mapping
• Crazy Eights
• Storyboards
• Silent Critique
• Group Critique
• 3-12-3
• Open Card Sorting
• Pitch Practice
• Terms
• Start an Assumptions Board
• Risks
• Start an Back-burner Board
• Needs / Wants / Desires
• Five Whys
• Who / What / Where / When

U.K. Gov

Methods

User Research

• An introduction to user research techniques
• User Research Tools
• Survey Designs
• Sampling Methodologies

User Centred Design Methods

• Card sorting

User Research Qualitative Techniques

• Ethnographic Research
• Expert Review
• Focus Groups, Mini Groups, and 1:1 Interviews
• Community User Groups

User Research Quantitative

• User Research Surveys
• Online Research Panels
• Online Omnibus Survey

Usability BOK

Methods

Planning

• Checklist
• Stakeholder Meeting

Requirements Methods

• Stakeholder Interview

• Competitor Analysis

• Future Workshop

• Scenario of Use

• Use Case

• Persona

• Usability Benchmark

• Affinity Diagramming (Synonyms: Mind mapping)

• Claims Analysis

• Quality Function Deployment

• User Research Methods

Usability Inspection Methods

• Heuristic Evaluation
• Heuristic Walkthrough
• Cognitive Walkthrough
• Pluralistic Usability Walkthrough
• Metaphors of Human Thinking
• Persona Based Inspection (TBD)

Task Analysis and Modeling Methods

• Task Analysis
• Cognitive Task Analysis
• Hierarchical Task Analysis

Cognitive Models

• GOMS
• KLM-GOMS

Evaluating Usage of an Existing System

• Critical Incident Technique (CIT)
• User Edit
• Web Analytics

Context of Use Methods

• Context of Use Analysis
• Contextual Inquiry
• Longitudinal Study

Ethnographic Methods

• Ethnography
• Cultural Probe
• Participant Observation

Questionnaire and Survey Methods

• Rating Scales
• Satisfaction Questionnaire
• System Usability Scale (SUS)

Field Study Methods

• Field Study

• Diary Study

• Photo Study

• Phone Interview

• Focus Group

• Participatory Design

Generating Ideas

• Brainstorming

• Metaphor Brainstorming

• Braindrawing

• Brainwriting

• Free Listing

• Card Sorting

• Function Allocation

• Physical Ergonomics

Prototyping Methods

• Storyboard
• Rapid Prototyping
• Paper Prototyping (Synonyms: Low-fidelity prototype)
• Wireframe
• Parallel Design

Design

Design Methods

• Heuristic

• Facilitator

• Moderator

• Taxonomy

• Information Architecture (IA)

• Site Map

• Case Study

• Fishbone Diagram (Synonyms: Cause-and-effect diagram, Fault tree diagram, Ishikawa diagram, Root cause analysis)

• Culture

• Prototype

• Likert Scale

• Rating Scales

• 7 plus or minus 2

• Chunking

• Hick's law (Hick-Hyman law)

• Effective

• Efficiency

• Engaging

• Easy to Learn

• Learnability

• Readability (Synonyms: Plain language)

• Internationalization

• Localization

• Interface

• Human Factors

• Human-Computer Interaction (HCI)

• Interaction Design

• Accessibility (Synonyms: ARIA, Section 508, WAI WCAG)

• Usability

• Usability Engineering Usability Evaluation Methods

• Formative Evaluation

• Summative Evaluation

• User Experience (UE)

• User-Centered Design (UCD)

• Wayfinding

• Conspicuity

• Affordance

• Fitts' Law

• Gestalt Principles

• Industrial Design

Usability Testing Methods

• Testing (Usability)

• Benchmark Testing

• Competitive Usability Testing

• Summative Usability Testing

• Remote Evaluation

• Think-aloud Protocol

• Wizard of Oz

• Iterative Design

• Graceful Degradation

Usability Gov

Methods

Focus Groups, Interviews, Surveys

• Focus Groups
• Individual Interviews
• Contextual Interview
• Online Surveys

Personas, Scenarios, Use Cases

• Personas
• Scenarios
• Use Cases

Card Sorting, Wireframing, Prototyping, Parallel Design

• Card Sorting
• Wireframing
• Creating Wireframes PDF
• Prototyping
• Parallel Design

System Usability Scale (SUS)

• System Usability Scale (SUS)
• System Usability Scale (SUS)

User Engagement

• First Click Testing
• Eye Tracking

More

• Heuristic Evaluations and Expert Reviews
• Task Analysis

Usability Net

Methods

• Getting Started

• Stakeholder

• Requirements Meeting

• Competitor Analysis

• Cost Benefit Analysis

• Design Guidelines

• Styles Guides

• Planning Usability

• ISO 13407: Human centred design processes for interactive systems/Observation of Users

• Patterns

• Pleasure

• Affinity Diagramming

• Evaluating an Existing System

• Heuristic Evaluation/Expert Evaluation

• Diagnostic Evaluation

• Attitude Questionnaire/Subjective Assessment/User Satisfaction (Testing and Post-Release)

• Critical Incident Analysis

• Task Analysis

• Allocate Tasks

• Context of Use Analysis

• Contextual Inquiry

• Field Study

• Surveys

• Interview

• Focus Groups

• Brainstorming

• Card Sorting

• Use Cases/Scenarios of Use

• Storyboarding

• Participatory Evaluation/Evaluate Prototype

• Parallel Design

• Prototyping, Paper Prototyping, Rapid Prototyping

• Usability Testing

• Wizard of Oz

• Performance Testing

• Remote Testing

• Post Release Testing

Zurb

• Card Sorting