Spotify endless loop "cannot be verified" #161665
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Can you please include the details from |
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@matkoch I can replicate this issue, I'm not sure of the issue but it seems to be do with Quarantine. I'll look into it further tomorrow. |
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Is this issue with the most up to date version of Spotify? Looks like the software was updated on 24-Nov, which is after the date of download in the original screenshot. If not, can you update and see if this is replicated? I also assume this is the Apple Silicon native version of Spotify, and not the Intel version with Rosetta? I wasn't able to replicate this, unfortunately. (I know, not helpful.) I don't use Spotify anymore; I installed on a machine that has never had it. But no issues with |
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Interestingly I have seen this issue before, but got around it with a quarantine method that I will not recommend. |
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Yeah, I wasn't going to post as I didn't think it would be helpful, but thought a data point from never having it installed and being successful might point to something wrong for an upgrade workflow. |
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@krehel the screenshots are from yesterday. I also did a |
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I encounter this today as well with the very latest version on my Intel MBP. 
But it is not the first time I have this with Spotify. I have had this with some of the previous version too. In such case, I open 
After clicking All in all, Spotify should be verified company. The steps above don't feel safe & shouldn't be needed |
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FYI, the "Open Anyway" did NOT fix it for me. I should've included that in the OP. |
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Had the same issue here on an M1 Mac. |
Same problem here, but on an Intel Mac. MacOS only asked if I really want to open this app downloaded by cask from the internet. This was a one time only dialog, next start of Spotify was without any dialogs. |
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Today, this |
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This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. |
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This is definitely not stale. I'm having this issue once in every two weeks. |
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Apologies for the issue going stale, and we appreciate everyone's patience. We are looking into this and believe we have a lead on why it's happening. More to come. |
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Looking forward to the direction you are investigating, @p-linnane. Bumped into this problem again today and would really see this fixed. It is so annoying. |
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Did you do anything specific before it happened again? Trying to establish how to replicate the issue consistently |
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From time to time, I upgrade all my casks using brew-cask-upgrade. When I run Current output from Since then, my Spotify setup is broken again with the |
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Thanks for the info. You can fix it temporarily by running brew uninstall spotify and then brew install spotify |
This doesn't surpass the problem for me. I also had to clean the cache and restart the device to get rid of that error. |
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This is a super annoying issue. |
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Same issue with spotify happened to me today. |
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Thanks for your patience, everyone! We're pushing a change that hopefully fixes the issue. If people are still having an issue, please let me know. Please also provide the output of: as well as any Spotify-related Console logs. |
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@razvanazamfirei, unfortunately, today got a new update, and the same issue happened. Logs |
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I also had the issue with the latest update, but the error message appeared less often. I think it was only once, I wasn't exactly watching for it but it was definitely not frustrating as before. |
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Tried a bunch of uninstall/cleanup/update/reinstall but nothing changed. What did it for me was to disable Spotify in the |
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@razvanazamfirei, I've got a new update today, and this time, Spotify was running while I ran brew upgrade --cask. After the upgrade, I re-launched my Spotify, and everything worked fine—it just launched. Now, I'm confused. Edit: Today, I got another update, and Spotify wasn't running at that time. After the upgrade, I tried to open Spotify, and got this issue again: So it looks like the issue appear only when Stotify app is closed Details
After pressing "cancel" button, I got the following logs: Details
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For me a new entry below |
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I got confused... Today got another update (spotify 1.2.36.959,04bf500c,859 -> 1.2.37.701,e66eb7bc,1226), and Spotify was stopped at that moment. |
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I have the same issue, for me emptying the trash and running I don't have a screenshot of that anymore (it's been a couple months) but I tracked down the error log in Console and that pointed to an executable in a trashed version of |
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Still experiencing this issue, any updates on the cause please? 
Brew config: |
WorkaroundJust like @matkoch mentioned in the description:
So just:
Definitive fixThe root cause is that Homebrew was leaving the old Spotify login item when removing or upgrading the app. This seem to be fixed by PR #170742, which is already merged. After this fix, when removing Spotify, you should see the startup service being successfully removed: Now you can just reinstall Spotify. |
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I just hit this again, despite previously running brew uninstall spotify and seeing the startuphelper being removed. Are we sure this is fixed? |
This still works every time for me
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For whatever reason, the Spotify binary that hombrew is getting is not signed as from a legitimate developer. This is confusing to me, because it seems as though people downloading it directly from their browser (and installing it the old fashioned way) aren't also having this issue. Unless they are? I doubt it. |
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Happened again today, this fixed it, but this should not be the permanent solution: |
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Just happen to me again.
Mentioned definitive fix is not definite. |
Same, I'm still getting it and this is the only workaround. |
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I also tried
so the helper is still there! My solution was to do BOTH workarounds:
That may be belt and braces but it did seem to work |
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3 weeks later. I literally created an alias |
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@bevanjkay |
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Thanks for the info @noizo I'm trying another |
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Not sure if you've tried this, but it happens when I do a |
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@Arro Definitely seems like the best way to go, I just haven't had access to a previous version of the Spotify application. I have a backup of the current one now, so can do some testing when there's another version bump. |
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Just want to update - I got the same issue today, after upgrading to macOS Sequoia. Before that, I hadn'y any issues for a few months. @Arro I don't think that downgrade is possible, the download link is always the same - https://download.scdn.co/SpotifyARM64.dmg |
It's exactly the same case here. Uninstall, clean purge and install solved it this time, but it was still annoying. |
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I had no issues with Spotify after upgrading to Sequoia. seems like it works for now. |
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Interesting finding @noizo - this would suggest that the launchctl item is not being successfully removed from the cask. |
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Today, I've got the same issue just after the MacOS update to 15.1, no Spotify updates were recently. Maybe that could help somehow to identify the issue. |
and others
Verification
--force.brew update-reset && brew updateand retried my command.brew doctor, fixed as many issues as possible and retried my command.Description of issue
I've updated Spotify about 2 weeks ago. I'm not sure I restarted my system since then, but once I did today, I'm in an endless loop of this dialog:
It doesn't matter what option I choose, after 10 seconds, the dialog appears again (and steals focus).
I tried
brew uninstall(with force), but it kept happening.I noticed that after disabling Spotify from login items, it stops happening.
Command that failed
brew uninstall --cask spotify --force
Output of command with
--verbose --debugOutput of
brew doctorandbrew configOutput of
brew tapThe text was updated successfully, but these errors were encountered: