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[HOLD for payment 2024-12-20] [$250] Something went wrong error message displayed upon opening the laptop/app after being inactive for a few hours #52312

Closed
1 of 8 tasks
m-natarajan opened this issue Nov 11, 2024 · 57 comments
Closed
1 of 8 tasks

[HOLD for payment 2024-12-20] [$250] Something went wrong error message displayed upon opening the laptop/app after being inactive for a few hours #52312

m-natarajan opened this issue Nov 11, 2024 · 57 comments
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@narefyev91 @RachCHopkins @marcaaron @ahmedGaber93
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AutoAssignerNewDotQuality Used to assign quality issues to engineers Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 External Added to denote the issue can be worked on by a contributor Needs Reproduction Reproducible steps needed

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@m-natarajan
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m-natarajan commented Nov 11, 2024 •
edited by melvin-bot bot
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Version Number:
Reproducible in staging?: Needs reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @quinthar
Slack conversation (hyperlinked to channel name): ts_external_expensify_quality

Action Performed:

  1. Open the laptop/app after inactive for few hours
  2. Click refresh

Expected Result:

User able to continue to use the app after being inactive for few hours

Actual Result:

Uh-oh, Something went wrong error message displayed and on clicking refresh first time did not solve the issue and secondtime signin page displayed

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

image (10)

[OnyxUpdateManager] Listening for updates from the server
Log.ts:76 [info] [Onyx] set called for key: logs properties:  hasChanged: true - "" 
Log.ts:76 [info] Found existing deviceID - "03dd7390-7a0c-0edf-e3f3-cce917181450" 
NativeAnimatedHelper.js:410 Animated: `useNativeDriver` is not supported because the native animated module is missing. Falling back to JS-based animation. To resolve this, add `RCTAnimation` module to this app, or remove `useNativeDriver`. Make sure to run `bundle exec pod install` first. Read more about autolinking: https://github.com/react-native-community/cli/blob/master/docs/autolinking.md
T @ NativeAnimatedHelper.js:410
Z @ AnimatedEvent.js:92
event @ AnimatedImplementation.js:394
(anonymous) @ animated.js:66
useMemo @ react-dom.production.min.js:177
t.useMemo @ react.production.min.js:26
T @ animated.js:66
fo @ react-dom.production.min.js:160
vA @ react-dom.production.min.js:289
Il @ react-dom.production.min.js:279
pl @ react-dom.production.min.js:279
fl @ react-dom.production.min.js:279
al @ react-dom.production.min.js:267
b @ scheduler.production.min.js:13
k @ scheduler.production.min.js:14
e.exports @ _invoke.js:5
p.<computed> @ _task.js:35
I @ _task.js:21
y @ _task.js:25
Show 19 more frames
Show lessUnderstand this warningAI
Log.ts:76 [info] [Onyx] set called for key: activeClients properties: 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18 hasChanged: true - "" 
Log.ts:76 [info] [NetworkConnection] NetInfo state change - {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} 
Log.ts:76 [info] [Network] Client is back online because: NetInfo received a state change event - "" 
Log.ts:76 [info] [NetworkStatus] NetInfo.addEventListener event coming, setting "offlineStatus" to false with network state: {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} - "" 
Log.ts:76 [info] [NetworkConnection] NetInfo state change - {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} 
Log.ts:76 [info] [Network] Client is back online because: NetInfo received a state change event - "" 
Log.ts:76 [info] [NetworkStatus] NetInfo.addEventListener event coming, setting "offlineStatus" to false with network state: {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} - "" 
Log.ts:76 [info] [Onyx] merge called for key: network properties: isOffline,networkStatus hasChanged: true - "" 
Log.ts:76 [info] [NetworkConnection] NetInfo state change - {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} 
Log.ts:76 [info] [Network] Client is back online because: NetInfo received a state change event - "" 
Log.ts:76 [info] [NetworkStatus] NetInfo.addEventListener event coming, setting "offlineStatus" to false with network state: {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} - "" 
Log.ts:76 [info] [Onyx] merge called for key: network properties: isOffline,networkStatus hasChanged: false - "" 
Log.ts:76 [info] App launched - {"Platform":{"OS":"web","isTesting":false},"CONFIG":{"default":{"APP_NAME":"NewExpensify","AUTH_TOKEN_EXPIRATION_TIME":5400000,"ENVIRONMENT":"staging","EXPENSIFY":{"EXPENSIFY_URL":"https://www.expensify.com/","SECURE_EXPENSIFY_URL":"https://secure.expensify.com/","NEW_EXPENSIFY_URL":"https://staging.new.expensify.com/","DEFAULT_API_ROOT":"https://www.expensify.com/","DEFAULT_SECURE_API_ROOT":"https://secure.expensify.com/","STAGING_API_ROOT":"https://staging.expensify.com/","STAGING_SECURE_API_ROOT":"https://staging-secure.expensify.com/","PARTNER_NAME":"chat-expensify-com","PARTNER_PASSWORD":"e21965746fd75f82bb66","EXPENSIFY_CASH_REFERER":"ecash","CONCIERGE_URL_PATHNAME":"concierge/","DEVPORTAL_URL_PATHNAME":"_devportal/","CONCIERGE_URL":"https://www.expensify.com/concierge/","SAML_URL":"https://www.expensify.com/authentication/saml/login"},"IS_IN_PRODUCTION":true,"IS_IN_STAGING":true,"IS_USING_LOCAL_WEB":false,"PUSHER":{"APP_KEY":"268df511a204fbb60884","SUFFIX":"","CLUSTER":"mt1"},"SITE_TITLE":"New Expensify","FAVICON":{"DEFAULT":"/favicon.png","UNREAD":"/favicon-unread.png"},"CAPTURE_METRICS":false,"ONYX_METRICS":false,"DEV_PORT":8082,"E2E_TESTING":false,"SEND_CRASH_REPORTS":true,"IS_USING_WEB_PROXY":false,"APPLE_SIGN_IN":{"SERVICE_ID":"com.chat.expensify.chat.AppleSignIn","REDIRECT_URI":"https://staging.new.expensify.com/appleauth"},"GOOGLE_SIGN_IN":{"WEB_CLIENT_ID":"921154746561-gpsoaqgqfuqrfsjdf8l7vohfkfj7b9up.apps.googleusercontent.com","IOS_CLIENT_ID":"921154746561-s3uqn2oe4m85tufi6mqflbfbuajrm2i3.apps.googleusercontent.com"},"GCP_GEOLOCATION_API_KEY":"","FIREBASE_WEB_CONFIG":{"apiKey":"AIzaSyBrLKgCuo6Vem6Xi5RPokdumssW8HaWBow","appId":"1:1008697809946:web:ca25268d2645fc285445a3","projectId":"expensify-mobile-app"},"USE_REACT_STRICT_MODE_IN_DEV":false}}} 
Log.ts:76 [info] [Migrate Onyx] start - "" 
Log.ts:76 [info] [API] Called API.paginate - {"command":"OpenReport","reportID":"74050707","reportActionID":"","emailList":"","accountIDList":"","parentReportActionID":"0","shouldRetry":false,"clientLastReadTime":""} 
Log.ts:76 [info] [API] Preparing request - {"command":"OpenReport","type":"makeRequestWithSideEffects"} 
Log.ts:76 [info] [API] Applying optimistic data - {"command":"OpenReport","type":"makeRequestWithSideEffects"} 
Log.ts:76 [info] [Network] Making API request - {"command":"OpenReport"} Object
Log.ts:76 [info] [Migrate Onyx] Skipped migration RenameCardIsVirtual because there are no cards linked to the account - "" 
Log.ts:76 [info] [Migrate Onyx] Skipped migration RenameReceiptFilename because there are no transactions - "" 
Log.ts:76 [info] [Migrate Onyx] Skipped migration KeyReportActionsDraftByReportActionID because there were no reportActionsDrafts - "" 
Log.ts:76 [info] [Migrate Onyx] Skipped TransactionBackupsToCollection migration because there are no transactions - "" 
Log.ts:76 [info] [Migrate Onyx] Skipped migration RemoveEmptyReportActionsDrafts because there were no reportActionsDrafts - "" 
Log.ts:76 [info] [Migrate Onyx] finished in 6ms - "" 
Log.ts:76 [info] [PersistedRequests] hit Onyx connect callback - {"isValNullish":false} 
Log.ts:76 [info] [BootSplash] hiding splash screen - "" 
Log.ts:76 [info] [Onyx] merge called for key: modal properties: willAlertModalBecomeVisible,isPopover hasChanged: true - "" 
Log.ts:76 [info] [SequentialQueue] Unable to flush. No requests to process. - "" 
Log.ts:76 [info] [Onyx] merge called for key: report_74050707 properties: reportName hasChanged: true - "" 
Log.ts:76 [info] [Onyx] merge called for key: reportMetadata_74050707 properties: isLoadingInitialReportActions,isLoadingOlderReportActions,hasLoadingOlderReportActionsError,isLoadingNewerReportActions,hasLoadingNewerReportActionsError,lastVisitTime hasChanged: true - "" 
Log.ts:76 [alrt] Unhandled Promise Rejection: Loading chunk 837 failed.
(error: https://staging.new.expensify.com/837-faf8b9e6f2b9cda4a9ca.bundle.js)
Stack: ChunkLoadError
    at f.f.j (https://staging.new.expensify.com/runtime-78717ce0e436e57c378e.bundle.js:1:2916)
    at https://staging.new.expensify.com/runtime-78717ce0e436e57c378e.bundle.js:1:1228
    at Array.reduce (<anonymous>)
    at f.e (https://staging.new.expensify.com/runtime-78717ce0e436e57c378e.bundle.js:1:1206)
    at N (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:103641)
    at callback (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:3695680)
    at https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3410898
    at Map.forEach (<anonymous>)
    at Object.fireCallbacks (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3410885)
    at Object.t [as fireCallbacks] (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:6672200) - {} 
jsonp chunk loading:27 Uncaught (in promise) ChunkLoadError: Loading chunk 837 failed.
(error: https://staging.new.expensify.com/837-faf8b9e6f2b9cda4a9ca.bundle.js)
    at f.f.j (jsonp chunk loading:27:18)
    at ensure chunk:6:25
    at Array.reduce (<anonymous>)
    at f.e (ensure chunk:5:56)
    at N (index.ts:38:64)
    at callback (App.ts:64:13)
    at OnyxConnectionManager.js:73:13
    at Map.forEach (<anonymous>)
    at Object.fireCallbacks (OnyxConnectionManager.js:72:86)
    at Object.t [as fireCallbacks] (_createBind.js:23:15)
f.f.j @ jsonp chunk loading:27
(anonymous) @ ensure chunk:6
f.e @ ensure chunk:5
N @ index.ts:38
callback @ App.ts:64
(anonymous) @ OnyxConnectionManager.js:73
fireCallbacks @ OnyxConnectionManager.js:72
t @ _createBind.js:23
a @ OnyxConnectionManager.js:101
W @ OnyxUtils.js:813
(anonymous) @ OnyxUtils.js:1085
Show 6 more frames
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lazyRetry.ts:34 Failed to lazily import a React component after the retry operation! ChunkLoadError: Loading chunk 246 failed.
(error: https://staging.new.expensify.com/246-151b9e8ea012c5f6945a.bundle.js)
    at f.f.j (jsonp chunk loading:27:18)
    at ensure chunk:6:25
    at Array.reduce (<anonymous>)
    at f.e (ensure chunk:5:56)
    at index.tsx:5:50
    at lazyRetry.ts:21:9
    at new Promise (<anonymous>)
    at zo (lazyRetry.ts:17:12)
    at index.tsx:5:34
    at D (react.production.min.js:18:161)
(anonymous) @ lazyRetry.ts:34Understand this errorAI
react-dom.production.min.js:188 ChunkLoadError: Loading chunk 246 failed.
(error: https://staging.new.expensify.com/246-151b9e8ea012c5f6945a.bundle.js)
    at f.f.j (jsonp chunk loading:27:18)
    at ensure chunk:6:25
    at Array.reduce (<anonymous>)
    at f.e (ensure chunk:5:56)
    at index.tsx:5:50
    at lazyRetry.ts:21:9
    at new Promise (<anonymous>)
    at zo (lazyRetry.ts:17:12)
    at index.tsx:5:34
    at D (react.production.min.js:18:161)
us @ react-dom.production.min.js:188
Cs.i.componentDidCatch.n.callback @ react-dom.production.min.js:189
ji @ react-dom.production.min.js:156
yA @ react-dom.production.min.js:260
IA @ react-dom.production.min.js:259
mA @ react-dom.production.min.js:258
(anonymous) @ react-dom.production.min.js:282
El @ react-dom.production.min.js:280
al @ react-dom.production.min.js:269
b @ scheduler.production.min.js:13
k @ scheduler.production.min.js:14
e.exports @ _invoke.js:5
p.<computed> @ _task.js:35
I @ _task.js:21
y @ _task.js:25
Show 15 more frames
Show lessUnderstand this errorAI
Log.ts:76 [alrt] NewExpensify crash caught by error boundary - Loading chunk 246 failed.
(error: https://staging.new.expensify.com/246-151b9e8ea012c5f6945a.bundle.js) - {"errorInfo":"{\"componentStack\":\"\\n    at Lazy\\n    at Suspense\\n    at Fo (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:177004)\\n    at h (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:765656)\\n    at https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:769431\\n    at l (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:809354)\\n    at I (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:811878)\\n    at jo (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:177464)\\n    at qa (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:146138)\\n    at Or (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:186213)\\n    at div\\n    at https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:2331299\\n    at i (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:719082)\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3372162)\\n    at ae (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:111295)\\n    at ce (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:112284)\\n    at i (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2430981)\\n    at div\\n    at https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:2331299\\n    at https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:2206138\\n    at n (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:1713725)\\n    at T (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3392317)\\n    at u (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2495279)\\n    at c (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2496770)\\n    at s (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2491662)\\n    at l (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2492541)\\n    at p (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2509784)\\n    at h (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:104196)\\n    at s (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:458122)\\n    at v (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:104791)\\n    at i (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2499023)\\n    at D (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:1379290)\\n    at c (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:4071983)\\n    at https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2429027\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at l (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2497573)\\n    at s (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2396643)\\n    at c (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2499706)\\n    at t.default (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3476752)\\n    at t.default (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3473783)\\n    at t.default (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3478123)\\n    at t.default (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3475529)\\n    at y (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3458411)\\n    at C (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3472250)\\n    at ma (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:140060)\\n    at Oa (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:144992)\\n    at https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2348916\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at t (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2498536)\\n    at Ra (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:145275)\\n    at I (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:703420)\\n    at div\\n    at https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:2331299\\n    at A (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3621994)\\n    at f (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3623650)\\n    at Da (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:145376)\\n    at i (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2450417)\\n    at d (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2449765)\\n    at a (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2381096)\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at a (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2381096)\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at a (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2381096)\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at a (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2381096)\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at a (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2381096)\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at a (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2381096)\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at a (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2381096)\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at a (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2381096)\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at a (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2381096)\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at a (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2381096)\\n    at o (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3441295)\\n    at o (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:719489)\\n    at L (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2382199)\\n    at o (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:719489)\\n    at div\\n    at https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:2331299\\n    at vr (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:1288353)\\n    at d (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:2347416)\\n    at c (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:445387)\\n    at Pr (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:192704)\\n    at br (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:192741)\\n    at div\\n    at https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:2331299\\n    at div\\n    at https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:2331299\\n    at https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:2230264\"}"} 
Log.ts:76 [info] [BootSplash] hiding splash screen - "" 
Log.ts:76 [hmmm] [Network] API request error: Failed to fetch - {"message":"Failed to fetch","request":{"command":"OpenReport","data":{"reportID":"74050707","reportActionID":"","emailList":"","accountIDList":"","parentReportActionID":"0","shouldRetry":false,"clientLastReadTime":"","apiRequestType":"makeRequestWithSideEffects"},"successData":[{"onyxMethod":"merge","key":"report_74050707","value":{"errorFields":{"notFound":null}}},{"onyxMethod":"merge","key":"reportMetadata_74050707","value":{"isLoadingInitialReportActions":false}}],"failureData":[{"onyxMethod":"merge","key":"reportMetadata_74050707","value":{"isLoadingInitialReportActions":false}}],"resourceID":"74050707","cursorID":"","isPaginated":true}} 
Log.ts:76 [info] [NetworkConnection] recheck NetInfo - "" 
OnyxUpdates.ts:29 [OnyxUpdateManager] Applying https update
Log.ts:76 [info] [OnyxUpdateManager] Applying update type: https with lastUpdateID: 0 - {"command":"OpenReport"} 
Log.ts:76 [info] [Onyx] merge called for key: reportMetadata_74050707 properties: isLoadingInitialReportActions hasChanged: true - "" 
OnyxUpdates.ts:64 [OnyxUpdateManager] Done applying HTTPS update
Log.ts:76 [info] [Onyx] set called for key: isCheckingPublicRoom hasChanged: true - "" 
index.esm2017.js:78 [2024-11-10T16:32:27.658Z]  Performance: Could not fetch config, will use default configs
Log.ts:76 [info] Previous log requestID - {"requestID":"8e077053f95deb53-SEA"} 
OnyxUpdates.ts:29 [OnyxUpdateManager] Applying https update
Log.ts:76 [info] [OnyxUpdateManager] Applying update type: https with lastUpdateID: 0 - {"command":"Log"} 
OnyxUpdates.ts:64 [OnyxUpdateManager] Done applying HTTPS update
Log.ts:76 [info] Previous log requestID - {"requestID":"8e077053f95aeb53-SEA"} 
OnyxUpdates.ts:29 [OnyxUpdateManager] Applying https update
Log.ts:76 [info] [OnyxUpdateManager] Applying update type: https with lastUpdateID: 0 - {"command":"Log"} 
OnyxUpdates.ts:64 [OnyxUpdateManager] Done applying HTTPS update
Log.ts:76 [info] [BootSplash] splash screen status - {"appState":"background","splashScreenState":"visible"} 
Log.ts:76 [alrt] [BootSplash] splash screen is still visible - {"propsToLog":{"isSidebarLoaded":false,"isAuthenticated":false}} 
Log.ts:76 [info] Previous log requestID - {"requestID":"8e07f253df6eeb53-SEA"} 
OnyxUpdates.ts:29 [OnyxUpdateManager] Applying https update
Log.ts:76 [info] [OnyxUpdateManager] Applying update type: https with lastUpdateID: 0 - {"command":"Log"} 
OnyxUpdates.ts:64 [OnyxUpdateManager] Done applying HTTPS update
Log.ts:76 [info] [Onyx] set called for key: currentDate hasChanged: true - "" 
ResponderTouchHistoryStore.js:104 Cannot record touch end without a touch start.
 Touch End: {"identifier":0,"pageX":1204,"pageY":352,"timestamp":274855.09999999404}
 Touch Bank: []
(anonymous) @ ResponderTouchHistoryStore.js:104
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Log.ts:76 [info] Flushing logs as app is going inactive - {} 
Log.ts:76 [info] Previous log requestID - {"requestID":"8e081cf60f8defce-PDX"} 
OnyxUpdates.ts:29 [OnyxUpdateManager] Applying https update
Log.ts:76 [info] [OnyxUpdateManager] Applying update type: https with lastUpdateID: 0 - {"command":"Log"} 
OnyxUpdates.ts:64 [OnyxUpdateManager] Done applying HTTPS update

image (11)

[info] [Onyx] set called for key: logs properties:  hasChanged: true - "" 
index.ts:148 [OnyxUpdateManager] Listening for updates from the server
Log.ts:76 [info] [Onyx] set called for key: currentDate hasChanged: true - "" 
Log.ts:76 [info] [PersistedRequests] hit Onyx connect callback - {"isValNullish":false} 
Log.ts:76 [info] Found existing deviceID - "03dd7390-7a0c-0edf-e3f3-cce917181450" 
NativeAnimatedHelper.js:410 Animated: `useNativeDriver` is not supported because the native animated module is missing. Falling back to JS-based animation. To resolve this, add `RCTAnimation` module to this app, or remove `useNativeDriver`. Make sure to run `bundle exec pod install` first. Read more about autolinking: https://github.com/react-native-community/cli/blob/master/docs/autolinking.md
T @ NativeAnimatedHelper.js:410
Z @ AnimatedEvent.js:92
event @ AnimatedImplementation.js:394
(anonymous) @ animated.js:66
useMemo @ react-dom.production.min.js:177
(anonymous) @ react.production.min.js:26
T @ animated.js:66
fo @ react-dom.production.min.js:160
vA @ react-dom.production.min.js:289
Il @ react-dom.production.min.js:279
pl @ react-dom.production.min.js:279
fl @ react-dom.production.min.js:279
al @ react-dom.production.min.js:267
b @ scheduler.production.min.js:13
k @ scheduler.production.min.js:14
(anonymous) @ _invoke.js:5
(anonymous) @ _task.js:35
I @ _task.js:21
y @ _task.js:25
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Log.ts:76 [info] [Onyx] set called for key: activeClients properties: 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18 hasChanged: true - "" 
Log.ts:76 [info] App launched - {"Platform":{"OS":"web","isTesting":false},"CONFIG":{"default":{"APP_NAME":"NewExpensify","AUTH_TOKEN_EXPIRATION_TIME":5400000,"ENVIRONMENT":"staging","EXPENSIFY":{"EXPENSIFY_URL":"https://www.expensify.com/","SECURE_EXPENSIFY_URL":"https://secure.expensify.com/","NEW_EXPENSIFY_URL":"https://staging.new.expensify.com/","DEFAULT_API_ROOT":"https://www.expensify.com/","DEFAULT_SECURE_API_ROOT":"https://secure.expensify.com/","STAGING_API_ROOT":"https://staging.expensify.com/","STAGING_SECURE_API_ROOT":"https://staging-secure.expensify.com/","PARTNER_NAME":"chat-expensify-com","PARTNER_PASSWORD":"e21965746fd75f82bb66","EXPENSIFY_CASH_REFERER":"ecash","CONCIERGE_URL_PATHNAME":"concierge/","DEVPORTAL_URL_PATHNAME":"_devportal/","CONCIERGE_URL":"https://www.expensify.com/concierge/","SAML_URL":"https://www.expensify.com/authentication/saml/login"},"IS_IN_PRODUCTION":true,"IS_IN_STAGING":true,"IS_USING_LOCAL_WEB":false,"PUSHER":{"APP_KEY":"268df511a204fbb60884","SUFFIX":"","CLUSTER":"mt1"},"SITE_TITLE":"New Expensify","FAVICON":{"DEFAULT":"/favicon.png","UNREAD":"/favicon-unread.png"},"CAPTURE_METRICS":false,"ONYX_METRICS":false,"DEV_PORT":8082,"E2E_TESTING":false,"SEND_CRASH_REPORTS":true,"IS_USING_WEB_PROXY":false,"APPLE_SIGN_IN":{"SERVICE_ID":"com.chat.expensify.chat.AppleSignIn","REDIRECT_URI":"https://staging.new.expensify.com/appleauth"},"GOOGLE_SIGN_IN":{"WEB_CLIENT_ID":"921154746561-gpsoaqgqfuqrfsjdf8l7vohfkfj7b9up.apps.googleusercontent.com","IOS_CLIENT_ID":"921154746561-s3uqn2oe4m85tufi6mqflbfbuajrm2i3.apps.googleusercontent.com"},"GCP_GEOLOCATION_API_KEY":"","FIREBASE_WEB_CONFIG":{"apiKey":"AIzaSyBrLKgCuo6Vem6Xi5RPokdumssW8HaWBow","appId":"1:1008697809946:web:ca25268d2645fc285445a3","projectId":"expensify-mobile-app"},"USE_REACT_STRICT_MODE_IN_DEV":false}}} 
Log.ts:76 [info] [Migrate Onyx] start - "" 
Log.ts:76 [info] [NetworkConnection] NetInfo state change - {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} 
Log.ts:76 [info] [Network] Client is back online because: NetInfo received a state change event - "" 
Log.ts:76 [info] [NetworkStatus] NetInfo.addEventListener event coming, setting "offlineStatus" to false with network state: {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} - "" 
Log.ts:76 [info] [NetworkConnection] NetInfo state change - {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} 
Log.ts:76 [info] [Network] Client is back online because: NetInfo received a state change event - "" 
Log.ts:76 [info] [NetworkStatus] NetInfo.addEventListener event coming, setting "offlineStatus" to false with network state: {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} - "" 
Log.ts:76 [info] [API] Called API.paginate - {"command":"OpenReport","reportID":"74050707","reportActionID":"","emailList":"","accountIDList":"","parentReportActionID":"0","shouldRetry":false,"clientLastReadTime":""} 
Log.ts:76 [info] [API] Preparing request - {"command":"OpenReport","type":"makeRequestWithSideEffects"} 
Log.ts:76 [info] [API] Applying optimistic data - {"command":"OpenReport","type":"makeRequestWithSideEffects"} 
Log.ts:76 [info] [Network] Making API request - {"command":"OpenReport"} {request: {…}, response: undefined}
Log.ts:76 [info] [Onyx] merge called for key: network properties: isOffline,networkStatus hasChanged: false - "" 
Log.ts:76 [info] [NetworkConnection] NetInfo state change - {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} 
Log.ts:76 [info] [Network] Client is back online because: NetInfo received a state change event - "" 
Log.ts:76 [info] [NetworkStatus] NetInfo.addEventListener event coming, setting "offlineStatus" to false with network state: {"isInternetReachable":null,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} - "" 
Log.ts:76 [info] [Migrate Onyx] Skipped migration RenameCardIsVirtual because there are no cards linked to the account - "" 
Log.ts:76 [info] [Onyx] merge called for key: network properties: isOffline,networkStatus hasChanged: false - "" 
Log.ts:76 [info] [Onyx] merge called for key: report_74050707 properties: reportName hasChanged: false - "" 
Log.ts:76 [info] [Onyx] merge called for key: reportMetadata_74050707 properties: isLoadingInitialReportActions,isLoadingOlderReportActions,hasLoadingOlderReportActionsError,isLoadingNewerReportActions,hasLoadingNewerReportActionsError,lastVisitTime hasChanged: true - "" 
Log.ts:76 [info] [Migrate Onyx] Skipped migration RenameReceiptFilename because there are no transactions - "" 
Log.ts:76 [info] [Migrate Onyx] Skipped migration KeyReportActionsDraftByReportActionID because there were no reportActionsDrafts - "" 
Log.ts:76 [info] [Migrate Onyx] Skipped TransactionBackupsToCollection migration because there are no transactions - "" 
Log.ts:76 [info] [Migrate Onyx] Skipped migration RemoveEmptyReportActionsDrafts because there were no reportActionsDrafts - "" 
Log.ts:76 [info] [Migrate Onyx] finished in 4ms - "" 
rocket-loader.min.js:1 [Violation] Added non-passive event listener to a scroll-blocking 'touchstart' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
(anonymous) @ rocket-loader.min.js:1
registerListeners @ TouchEventManager.ts:136
attachEventManager @ GestureHandler.ts:78
(anonymous) @ GestureHandlerWebDelegate.ts:51
init @ GestureHandlerWebDelegate.ts:50
init @ GestureHandler.ts:62
init @ FlingGestureHandler.ts:30
attachGestureHandler @ RNGestureHandlerModule.web.ts:71
Na @ attachHandlers.ts:82
(anonymous) @ index.tsx:154
rA @ react-dom.production.min.js:243
yA @ react-dom.production.min.js:260
IA @ react-dom.production.min.js:259
mA @ react-dom.production.min.js:258
(anonymous) @ react-dom.production.min.js:282
El @ react-dom.production.min.js:280
al @ react-dom.production.min.js:269
b @ scheduler.production.min.js:13
k @ scheduler.production.min.js:14
(anonymous) @ _invoke.js:5
(anonymous) @ _task.js:35
I @ _task.js:21
y @ _task.js:25
Show 13 more frames
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rocket-loader.min.js:1 [Violation] Added non-passive event listener to a scroll-blocking 'touchmove' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
(anonymous) @ rocket-loader.min.js:1
registerListeners @ TouchEventManager.ts:137
attachEventManager @ GestureHandler.ts:78
(anonymous) @ GestureHandlerWebDelegate.ts:51
init @ GestureHandlerWebDelegate.ts:50
init @ GestureHandler.ts:62
init @ FlingGestureHandler.ts:30
attachGestureHandler @ RNGestureHandlerModule.web.ts:71
Na @ attachHandlers.ts:82
(anonymous) @ index.tsx:154
rA @ react-dom.production.min.js:243
yA @ react-dom.production.min.js:260
IA @ react-dom.production.min.js:259
mA @ react-dom.production.min.js:258
(anonymous) @ react-dom.production.min.js:282
El @ react-dom.production.min.js:280
al @ react-dom.production.min.js:269
b @ scheduler.production.min.js:13
k @ scheduler.production.min.js:14
(anonymous) @ _invoke.js:5
(anonymous) @ _task.js:35
I @ _task.js:21
y @ _task.js:25
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Log.ts:76 [info] [BootSplash] hiding splash screen - "" 
Log.ts:76 [info] [Onyx] merge called for key: modal properties: willAlertModalBecomeVisible,isPopover hasChanged: false - "" 
Log.ts:76 [info] [SequentialQueue] Unable to flush. No requests to process. - "" 
Log.ts:76 [info] [Onyx] merge called for key: modal properties: willAlertModalBecomeVisible,isPopover hasChanged: false - "" 
Timing.ts:54 Timing:staging.new.expensify.trie_initialization 20
Log.ts:76 [info] [API] Called API.read - {"command":"SendPerformanceTiming","name":"staging.new.expensify.trie_initialization","value":20,"platform":"web"} 
Log.ts:76 [info] [API] Preparing request - {"command":"SendPerformanceTiming","type":"read"} 
Log.ts:76 [info] [Network] Making API request - {"command":"SendPerformanceTiming"} {request: {…}, response: undefined}
Log.ts:76 [info] [Onyx] merge called for key: account properties: success,errors,message,isLoading hasChanged: false - "" 
Log.ts:76 [info] Navigating to route - {"path":"/"} 
Log.ts:76 [info] [Network] Finished API request in 110ms - {"command":"SendPerformanceTiming","jsonCode":200,"requestID":"8e081ef559c6efce-PDX"} {request: {…}, response: {…}}
OnyxUpdates.ts:29 [OnyxUpdateManager] Applying https update
Log.ts:76 [info] [OnyxUpdateManager] Applying update type: https with lastUpdateID: 0 - {"command":"SendPerformanceTiming"} 
OnyxUpdates.ts:64 [OnyxUpdateManager] Done applying HTTPS update
Log.ts:76 [info] [Onyx] merge called for key: lastVisitedPath hasChanged: true - "" 
Log.ts:76 [info] [Onyx] merge called for key: network properties: timeSkew hasChanged: false - "" 
Log.ts:76 [info] [Network] Finished API request in 463ms - {"command":"OpenReport","jsonCode":404,"requestID":"8e081ef51974efce-PDX"} {request: {…}, response: {…}}
Log.ts:76 [hmmm] [Pagination] Did not receive any items in the response to OpenReport - "" 
OnyxUpdates.ts:29 [OnyxUpdateManager] Applying https update
Log.ts:76 [info] [OnyxUpdateManager] Applying update type: https with lastUpdateID: 0 - {"command":"OpenReport"} 
Log.ts:76 [info] [Onyx] set called for key: isCheckingPublicRoom hasChanged: true - "" 
Log.ts:76 [info] [Onyx] merge called for key: reportMetadata_74050707 properties: isLoadingInitialReportActions hasChanged: true - "" 
OnyxUpdates.ts:64 [OnyxUpdateManager] Done applying HTTPS update
Log.ts:76 [info] [Onyx] set called for key: isCheckingPublicRoom hasChanged: false - "" 
Log.ts:76 [info] [NetworkConnection] NetInfo state change - {"isInternetReachable":true,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} 
Log.ts:76 [info] [Network] Client is back online because: NetInfo received a state change event - "" 
Log.ts:76 [info] [NetworkStatus] NetInfo.addEventListener event coming, setting "offlineStatus" to true with network state: {"isInternetReachable":true,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} - "" 
Log.ts:76 [info] [Onyx] merge called for key: network properties: isOffline,networkStatus hasChanged: true - "" 
client:168 [GSI_LOGGER]: Failed to render button because there is no parent or options set.
_.R @ client:168
qr @ client:282
g @ index.tsx:48
c @ rocket-loader.min.js:1
load
(anonymous) @ rocket-loader.min.js:1
M @ index.tsx:61
rA @ react-dom.production.min.js:243
bl @ react-dom.production.min.js:285
Al @ react-dom.production.min.js:272
Ua @ react-dom.production.min.js:127
(anonymous) @ react-dom.production.min.js:282
El @ react-dom.production.min.js:280
al @ react-dom.production.min.js:269
b @ scheduler.production.min.js:13
k @ scheduler.production.min.js:14
(anonymous) @ _invoke.js:5
(anonymous) @ _task.js:35
I @ _task.js:21
y @ _task.js:25
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Log.ts:76 [info] Previous log requestID - {"requestID":"8e081efbf89befce-PDX"} 
OnyxUpdates.ts:29 [OnyxUpdateManager] Applying https update
Log.ts:76 [info] [OnyxUpdateManager] Applying update type: https with lastUpdateID: 0 - {"command":"Log"} 
OnyxUpdates.ts:64 [OnyxUpdateManager] Done applying HTTPS update
Log.ts:76 [info] [Onyx] set called for key: activeClients properties: 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18 hasChanged: false - "" 
Log.ts:76 [info] [NetworkConnection] NetInfo state change - {"isInternetReachable":true,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} 
Log.ts:76 [info] [Network] Client is back online because: NetInfo received a state change event - "" 
Log.ts:76 [info] [NetworkStatus] NetInfo.addEventListener event coming, setting "offlineStatus" to true with network state: {"isInternetReachable":true,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} - "" 
Log.ts:76 [info] [Onyx] merge called for key: network properties: isOffline,networkStatus hasChanged: false - "" 
Log.ts:76 [info] Flushing logs as app is going inactive - {} 
Log.ts:76 [info] Previous log requestID - {"requestID":"8e081f7319deefce-PDX"} 
OnyxUpdates.ts:29 [OnyxUpdateManager] Applying https update
Log.ts:76 [info] [OnyxUpdateManager] Applying update type: https with lastUpdateID: 0 - {"command":"Log"} 
OnyxUpdates.ts:64 [OnyxUpdateManager] Done applying HTTPS update
Log.ts:76 [info] [NetworkConnection] NetInfo state change - {"isInternetReachable":true,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} 
Log.ts:76 [info] [Network] Client is back online because: NetInfo received a state change event - "" 
Log.ts:76 [info] [NetworkStatus] NetInfo.addEventListener event coming, setting "offlineStatus" to true with network state: {"isInternetReachable":true,"isConnected":true,"type":"other","details":{"isConnectionExpensive":false}} - "" 
Log.ts:76 [info] [Onyx] merge called for key: network properties: isOffline,networkStatus hasChanged: false - "" 
Log.ts:76 [info] [Onyx] set called for key: activeClients properties: 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18 hasChanged: false - "" 
Log.ts:76 [info] [BootSplash] splash screen status - {"appState":"active","splashScreenState":"visible"} 
Log.ts:76 [alrt] [BootSplash] splash screen is still visible - {"propsToLog":{"isSidebarLoaded":false,"isAuthenticated":false}}

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~021858612609610396238
  • Upwork Job ID: 1858612609610396238
  • Last Price Increase: 2024-11-18
  • Automatic offers:
    • ahmedGaber93 | Reviewer | 104967842
Issue OwnerCurrent Issue Owner: @RachCHopkins
@m-natarajan m-natarajan added Daily KSv2 Needs Reproduction Reproducible steps needed Bug Something is broken. Auto assigns a BugZero manager. AutoAssignerNewDotQuality Used to assign quality issues to engineers labels Nov 11, 2024
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This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

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melvin-bot bot commented Nov 11, 2024

Triggered auto assignment to @marcaaron (AutoAssignerNewDotQuality)

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melvin-bot bot commented Nov 11, 2024

Triggered auto assignment to @RachCHopkins (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Nov 11, 2024
@RachCHopkins
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I leave my laptop running with newdot open every night and weekend, and I have never had this happen.

@m-natarajan it looks like your team were unable to reproduce this?

@marcaaron do you know what could cause such a thing? Seems to me it's likely unrelated to just wandering off and leaving the laptop open.

@marcaaron
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marcaaron commented Nov 13, 2024 •
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Let's make this external and see if anyone has any ideas? I think this is the relevant part of the logs. It was a ChunkLoadError so seems like we may have been trying to lazily load a resource and it failed or something like that. Though I checked in on the file that we were trying to load and it is there: https://staging.new.expensify.com/246-151b9e8ea012c5f6945a.bundle.js. So, my random guess would be that there was a temporary situation that caused this and we are maybe not retrying or handling the failure when this happens. I think Margelo team has been doing some JS bundle optimizations so asked in their Slack channel.

Log.ts:76 [alrt] Unhandled Promise Rejection: Loading chunk 837 failed.
(error: https://staging.new.expensify.com/837-faf8b9e6f2b9cda4a9ca.bundle.js)
Stack: ChunkLoadError
    at f.f.j (https://staging.new.expensify.com/runtime-78717ce0e436e57c378e.bundle.js:1:2916)
    at https://staging.new.expensify.com/runtime-78717ce0e436e57c378e.bundle.js:1:1228
    at Array.reduce (<anonymous>)
    at f.e (https://staging.new.expensify.com/runtime-78717ce0e436e57c378e.bundle.js:1:1206)
    at N (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:103641)
    at callback (https://staging.new.expensify.com/main-5e47e37b8b5a57b08485.bundle.js:1:3695680)
    at https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3410898
    at Map.forEach (<anonymous>)
    at Object.fireCallbacks (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:3410885)
    at Object.t [as fireCallbacks] (https://staging.new.expensify.com/vendors-37331b14a5c91817d90c.bundle.js:2:6672200) - {} 
jsonp chunk loading:27 Uncaught (in promise) ChunkLoadError: Loading chunk 837 failed.
(error: https://staging.new.expensify.com/837-faf8b9e6f2b9cda4a9ca.bundle.js)
    at f.f.j (jsonp chunk loading:27:18)
    at ensure chunk:6:25
    at Array.reduce (<anonymous>)
    at f.e (ensure chunk:5:56)
    at N (index.ts:38:64)
    at callback (App.ts:64:13)
    at OnyxConnectionManager.js:73:13
    at Map.forEach (<anonymous>)
    at Object.fireCallbacks (OnyxConnectionManager.js:72:86)
    at Object.t [as fireCallbacks] (_createBind.js:23:15)
f.f.j @ jsonp chunk loading:27
(anonymous) @ ensure chunk:6
f.e @ ensure chunk:5
N @ index.ts:38
callback @ App.ts:64
(anonymous) @ OnyxConnectionManager.js:73
fireCallbacks @ OnyxConnectionManager.js:72
t @ _createBind.js:23
a @ OnyxConnectionManager.js:101
W @ OnyxUtils.js:813
(anonymous) @ OnyxUtils.js:1085
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lazyRetry.ts:34 Failed to lazily import a React component after the retry operation! ChunkLoadError: Loading chunk 246 failed.
(error: https://staging.new.expensify.com/246-151b9e8ea012c5f6945a.bundle.js)
    at f.f.j (jsonp chunk loading:27:18)
    at ensure chunk:6:25
    at Array.reduce (<anonymous>)
    at f.e (ensure chunk:5:56)
    at index.tsx:5:50
    at lazyRetry.ts:21:9
    at new Promise (<anonymous>)
    at zo (lazyRetry.ts:17:12)
    at index.tsx:5:34
    at D (react.production.min.js:18:161)
(anonymous) @ lazyRetry.ts:34Understand this errorAI
react-dom.production.min.js:188 ChunkLoadError: Loading chunk 246 failed.
(error: https://staging.new.expensify.com/246-151b9e8ea012c5f6945a.bundle.js)
    at f.f.j (jsonp chunk loading:27:18)
    at ensure chunk:6:25
    at Array.reduce (<anonymous>)
    at f.e (ensure chunk:5:56)
    at index.tsx:5:50
    at lazyRetry.ts:21:9
    at new Promise (<anonymous>)
    at zo (lazyRetry.ts:17:12)
    at index.tsx:5:34
    at D (react.production.min.js:18:161)
us @ react-dom.production.min.js:188
Cs.i.componentDidCatch.n.callback @ react-dom.production.min.js:189
ji @ react-dom.production.min.js:156
yA @ react-dom.production.min.js:260
IA @ react-dom.production.min.js:259
mA @ react-dom.production.min.js:258
(anonymous) @ react-dom.production.min.js:282
El @ react-dom.production.min.js:280
al @ react-dom.production.min.js:269
b @ scheduler.production.min.js:13
k @ scheduler.production.min.js:14
e.exports @ _invoke.js:5
p.<computed> @ _task.js:35
I @ _task.js:21
y @ _task.js:25
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Log.ts:76 [alrt] NewExpensify crash caught by error boundary - Loading chunk 246 failed.

@RachCHopkins RachCHopkins added the Help Wanted Apply this label when an issue is open to proposals by contributors label Nov 13, 2024
@janicduplessis
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janicduplessis commented Nov 13, 2024 •
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The only thing I changed recently is to make the map load lazily. What I can see that could happen is the app is loaded, then we make an update and the js files change since they use a content hash in the name, then the old version of the app tries to load a chunk that no longer exists.

If that is the case we could either try to catch these bundle load errors and do a full app reload or have some way to keep old versions of the files available once we deploy an update.

@marcaaron
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try to catch these bundle load errors and do a full app reload

That solution sounds good to me. I'd think this should be fairly rare occurrence in any case.

have some way to keep old versions of the files available once we deploy an update

This sounds better, but I'm unsure what it would take and it sounds easier to do the first idea.

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I think so too, I have pretty low availability in the next few weeks if anyone wants to pick this up, otherwise I can have a look as soon as I can.

@melvin-bot melvin-bot bot added the Overdue label Nov 18, 2024
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melvin-bot bot commented Nov 18, 2024

@RachCHopkins, @marcaaron Whoops! This issue is 2 days overdue. Let's get this updated quick!

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I'm going to make this External since it sounds like there is a more or less rough idea for how to address and we just need someone to step up and do it.

@melvin-bot melvin-bot bot removed the Overdue label Nov 18, 2024
@marcaaron marcaaron added External Added to denote the issue can be worked on by a contributor Overdue labels Nov 18, 2024
@melvin-bot melvin-bot bot changed the title Something went wrong error message displayed upon opening the laptop/app after being inactive for a few hours [$250] Something went wrong error message displayed upon opening the laptop/app after being inactive for a few hours Nov 18, 2024
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melvin-bot bot commented Nov 18, 2024

Job added to Upwork: https://www.upwork.com/jobs/~021858612609610396238

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melvin-bot bot commented Nov 18, 2024

Triggered auto assignment to Contributor-plus team member for initial proposal review - @ahmedGaber93 (External)

@melvin-bot melvin-bot bot removed the Overdue label Nov 18, 2024
@narefyev91
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Hi, I'm Nicolay from Callstack - expert contributor group - and I would like to work on this issue.

@ahmedGaber93
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@marcaaron, can we focus on the refresh bug now here, and keep the logout bug #52312 (comment) to see if anyone still able to reproduce?

@melvin-bot melvin-bot bot removed the Overdue label Dec 9, 2024
@marcaaron
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Yes, let's please focus on that one thing. I think the refresh changes mean there is no "log out" happening, but they seem to have different root causes.

@ahmedGaber93
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@narefyev91 please let me know when PR ready.

@narefyev91
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@narefyev91 please let me know when PR ready.

yeah currently working on it

@narefyev91 narefyev91 mentioned this issue Dec 10, 2024
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@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Daily KSv2 Weekly KSv2 labels Dec 10, 2024
@melvin-bot melvin-bot bot changed the title [$250] Something went wrong error message displayed upon opening the laptop/app after being inactive for a few hours [HOLD for payment 2024-12-20] [$250] Something went wrong error message displayed upon opening the laptop/app after being inactive for a few hours Dec 13, 2024
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melvin-bot bot commented Dec 13, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Dec 13, 2024
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melvin-bot bot commented Dec 13, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.75-6 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-12-20. 🎊

For reference, here are some details about the assignees on this issue:

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melvin-bot bot commented Dec 13, 2024

@ahmedGaber93 @RachCHopkins @ahmedGaber93 The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]

@RachCHopkins
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@ahmedGaber93 please can you complete the checklist before payment is due? Thanks!

@ahmedGaber93 ahmedGaber93 mentioned this issue Dec 16, 2024
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BugZero Checklist:

  • [Contributor] Classify the bug:
Bug classification

Source of bug:

  • 1a. Result of the original design (eg. a case wasn't considered)
  • 1b. Mistake during implementation
  • 1c. Backend bug
  • 1z. Other:

Where bug was reported:

  • 2a. Reported on production (eg. bug slipped through the normal regression and PR testing process on staging)
  • 2b. Reported on staging (eg. found during regression or PR testing)
  • 2d. Reported on a PR
  • 2z. Other:

Who reported the bug:

  • 3a. Expensify user
  • 3b. Expensify employee
  • 3c. Contributor
  • 3d. QA
  • 3z. Other:

  • [Contributor] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake.

    Link to comment: Improve refresh and reload when error occured #49341 (comment)

  • [Contributor] If the regression was CRITICAL (e.g. interrupts a core flow) A discussion in #expensify-open-source has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner.

    Link to discussion: N/A

  • [Contributor] If it was decided to create a regression test for the bug, please propose the regression test steps using the template below to ensure the same bug will not reach production again.

I don't think we need a regression test here because this issue occurs randomly and hard to reproduce.

@RachCHopkins
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RachCHopkins commented Dec 20, 2024 •
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Payment Summary:

  • Contributor: @narefyev91 does not require payment (contractor)
  • Contributor+: @ahmedGaber93 to be paid $250 via NewDot Manual Request

Upwork job here

@RachCHopkins
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Argh, sorry @ahmedGaber93 your offer expired literally yesterday despite being due for payment today. Just sent you a new one.

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Dec 20, 2024
@ahmedGaber93
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@RachCHopkins, please cancel the upwork offer, I will get paid in NewDot. Thanks!

@RachCHopkins
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Thanks @ahmedGaber93 I have updated the payment summary to reflect that!

@RachCHopkins
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Contributor is to be paid via NewDot, the contract has been withdrawn, and the Upwork post has been closed.

@github-project-automation github-project-automation bot moved this from CRITICAL to Done in [#whatsnext] #quality Dec 20, 2024
@JmillsExpensify
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$250 approved for @ahmedGaber93

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@narefyev91 narefyev91

@RachCHopkins RachCHopkins

@marcaaron marcaaron

@ahmedGaber93 ahmedGaber93

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AutoAssignerNewDotQuality Used to assign quality issues to engineers Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 External Added to denote the issue can be worked on by a contributor Needs Reproduction Reproducible steps needed
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@JmillsExpensify @janicduplessis @MelvinBot @narefyev91 @RachCHopkins @marcaaron @m-natarajan @ahmedGaber93