[HOLD for payment 2024-04-25] Chat - Previous messages jump continuously when opening the native emoji keyboard

[izarutskaya]

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Version Number: 1.4.62-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4490682
Email or phone of affected tester (no customers): [email protected]
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

1. Open any chat
2. Tap on the composer to open the keyboard
3. Tap on the emoji keyboard on the native iOS keyboard (If issue is not reproducible change the iOS settings > Screen > Text Size to another value and repeat. Seems to affect different text sizes on different screen sizes)

Expected Result:

The native emoji keyboard appears without issues for the chat screen

Actual Result:

The native emoji keyboard appears and the previous messages jump up and down until the keyboard is dismissed

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6445049_1712779578867.RPReplay_Final1712779145.mp4

View all open jobs on GitHub

[melvin-bot]

Triggered auto assignment to @slafortune (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @madmax330 (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[izarutskaya]

@slafortune I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[izarutskaya]

We think this issue might be related to the #vip-vsb.

[izarutskaya]

Production

RPReplay_Final1712804276.MP4

[Julesssss]

I can't reproduce on Android mWeb on native, but if reproducible on typical iPhones we should keep the blocker label.

[suneox]

This issue only happens on real iOS device with the largest font size, the smart banner app has the height value is a decimal number but at this line we make round adjust scroll based on window.visualViewport.height and the visualViewport still emit event resize so we can change adjustScrollY to

    const adjustScrollY = clientHeight - window.visualViewport.height;

Before fix

RPReplay_Final1712991859.MP4

After fix

RPReplay_Final1712991896.MP4

[suneox]

I have created the draft PR ready to change the status, and update result for this comment

[madmax330]

@suneox were you able to find an offending PR?

[suneox]

@suneox were you able to find an offending PR?

This issue is an edge case from this PR based on the language and font size the smart banner app has a decimal number so the virtual viewport will resize incorrectly

[madmax330]

Ah ok perfect, thanks. Ok you can make the fix, I assigned you the issue

[suneox]

Ah ok perfect, thanks. Ok you can make the fix, I assigned you the issue

I have updated PR status to ready for review

[slafortune]

@madmax330 @suneox I will be out until 4/22, not assigning another BZ since this is in a good place for you all to keep it moving forward 👍

[thienlnam]

CPed this PR, waiting for it to deploy

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.62-17 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• 40076 update adjust viewport #40201

If no regressions arise, payment will be issued on 2024-04-25. 🎊

For reference, here are some details about the assignees on this issue:

• @suneox requires payment (Needs manual offer from BZ)

[melvin-bot]

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

• [@madmax330] The PR that introduced the bug has been identified. Link to the PR:
• [@madmax330] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
• [@madmax330] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
• [@suneox] Determine if we should create a regression test for this bug.
• [@suneox] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
• [@slafortune] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

[melvin-bot]

Payment Summary

Upwork Job

• ROLE: @suneox paid $(AMOUNT) via Upwork (LINK)

BugZero Checklist (@slafortune)

• I have verified the correct assignees and roles are listed above and updated the neccesary manual offers
• I have verified that there are no duplicate or incorrect contracts on Upwork for this job (https://www.upwork.com/ab/applicants//hired)
• I have paid out the Upwork contracts or cancelled the ones that are incorrect
• I have verified the payment summary above is correct

[ikevin127]

@slafortune I also require payment here as C+ for reviewing PR #40201, see #40201 (review).

[slafortune]

@ikevin127 please accept the offer sent here - https://www.upwork.com/nx/wm/offer/102036690

@suneox Can you please complete the checklist as well as share your Upworks profile here?

[suneox]

@suneox Can you please complete the checklist as well as share your Upworks profile here?

@slafortune here is my profile

[suneox]

Regression Test Proposal

• Change device font size
• Login to mWeb/Safari
• Open any chat
• Tap on the composer to open the keyboard
• Tap on the emoji keyboard on the native iOS keyboard
• Verify page not jump infinity

Do we agree 👍 or 👎

[ikevin127]

@ikevin127 please accept the offer sent here - https://www.upwork.com/nx/wm/offer/102036690

@slafortune Offer accepted, thank you!

[madmax330]

Not overdue

[ikevin127]

@slafortune Offer accepted, thank you!

Bump on this, when you get the chance. Thanks again!

[slafortune]

Thanks @suneox - offer sent

[slafortune]

@ikevin127 Paid

[suneox]

Thanks @suneox - offer sent

@slafortune Thank you, I have accepted an offer

[slafortune]

@suneox - Paid ✅