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Decision: Paragraph indenting

Britta edited this page Apr 16, 2021 · 7 revisions
Thing Info
Relevant features Content view
Date started 2021-04-12
Date finished 2021-04-16
Decision status Done
Summary of outcome Indents

Background/context

Reg text is structured into citable paragraphs that contain sub-paragraphs. For example, paragraph (a) can contain paragraphs 1-5, and paragraph 5 can include paragraphs i-iii.


Classic eCFR does not nest indents for paragraphs (every paragraph has the same hanging indent), which matches the paper books:


Beta eCFR has large indents:


Cornell LII has small indents:


Core questions

What kind of indenting do we want to provide?

What's the right balance between readability and accuracy?

What we know

Technical info

The reg text XML does not provide specific information about how to indent - it just provides what you see on classic eCFR (lists of paragraphs). This means tools that provide indents need to interpret them and display their interpretations. Any automated interpretation can have errors and inconsistencies.

Quotes from research

Three experienced reg users talking about classic eCFR:

  • "The biggest problem here is that it's not nested. The indents are all the same, so it's hard to tell what sub-paragraph it's on, if you're looking in the middle of this subsection."
  • "It takes me a minute to actually figure out, oh, that's two of, one of, B of 611. It's weird. This one [early eRegs demo] gives us a view into that, lets us see how that's nested, which I think is preferable."
  • "All regs have to be dry. But the way eCFR is set up - to understand what is a subparagraph of another section. It says paragraph a, subparagraphs I, II - but it’s not indented well - so you’re like wait, did I just move into a new subsection. The regs are so not user friendly...There are some subsections, like 45 CFR 95.611, that have many letters and many numbers under them. And you can go blind trying to figure out what falls under what, you know what I mean?"

For reference: 45 CFR 95.611 in classic eCFR + 45 CFR 95.611 in beta eCFR.

User context

Many experienced reg readers are likely to be accustomed to reading the formatting in classic eCFR and the book. But reg readers (including experienced reg readers) can find it confusing to read the nested paragraphs without the indents as a hint about structure. Our domain SME says that some indenting is needed.

People can arrive at interpretation errors if they don't understand the nesting, especially when skimming the text.

A lot of CMCS staff use classic eCFR, and some use Cornell LII. So far, nobody has mentioned using beta eCFR.

Things we need to decide + options for them

What kind of indenting do we want to provide? None, small, large, or something else?

Currently our mockups have small indents, while our live site is matching eCFR and the book (no indents).

No indents reduces our risk of errors, but it means some reg readers will find eRegs harder to read and get confused more often.

We should provide small indents to help readers interpret the regs.

Consequences

Make a test version of the most sticky and complicated indenting we believe is realistic for our regs and test it with our current design, including the ones where you have italic 1s and 2s.

We have to implement indenting.

Overview

Data

Features

Decisions

User research

Usability studies

Design

Development

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