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App crashes on launch #124

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BrandonWLee opened this issue Nov 27, 2016 · 4 comments
Closed

App crashes on launch #124

BrandonWLee opened this issue Nov 27, 2016 · 4 comments
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@BrandonWLee
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BrandonWLee commented Nov 27, 2016

When I try to launch the program, it crashes, leaving me with a Windows error message "SoundSwitch has stopped working"

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	SoundSwitch.exe
  Application Version:	3.12.1.38069
  Application Timestamp:	58379d3a
  Fault Module Name:	KERNELBASE.dll
  Fault Module Version:	6.1.7601.23569
  Fault Module Timestamp:	57f7c0b4
  Exception Code:	e0434352
  Exception Offset:	000000000001a06d
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033
  Additional Information 1:	367e
  Additional Information 2:	367e805d0e7c1ec3f63b05bb5ce5c416
  Additional Information 3:	fd73
  Additional Information 4:	fd731aee666a0a59d5b1c34140bff37f

I've tried v3.12.1 (SoundSwitch_v3.12.1.38069_Beta_Installer.exe) and 3.10.2 (SoundSwitch_v3.10.2.24485_Release_Installer.exe) and a couple others
OS: Windows 7 64-bit Professional w/ SP1

Let me know if you need more info :)

Also, there were no issues with the installation process

@Belphemur Belphemur added the Bug Issues which are bug reports label Nov 27, 2016
@Belphemur
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@BrandonWLee
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BrandonWLee commented Nov 28, 2016

It fails to start
capture

@Belphemur
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Belphemur commented Nov 28, 2016 via email

@BrandonWLee
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Nice! I installed the C++ Redist, and now I'm able to start SoundSwitch.

Thanks!

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