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Documentation update for Az.Support module #12239
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
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@@ -241,7 +241,16 @@ Name Title SupportTicketId Severity ServiceDisplayName St | |
| test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AM | ||
| ``` | ||
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| ### Example 15: Create a support ticket by specifying individual customer contact parameters instead of CustomerContactDetail object. | ||
| ### Example 15: Create a quota support ticket to increase quota for Azure SQL Managed Instance. Use Get-AzSupportService and Get-AzSupportProblemClassification to retrieve correct GUIDs for Quota SQL Managed Instance service problem classification. | ||
| ```powershell | ||
| PS C:\> New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{sql_managed_instance_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "SQLMI" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"NewLimit`":200,`"Type`":`"vCore`" }"}, @{Region = "westus"; Payload = "{`"NewLimit`":200,`"Type`":`"Subnet`" }"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "[email protected]"} | ||
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| Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate | ||
| ---- ----- --------------- -------- ------------------ ------ ----------- | ||
| test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AM | ||
| ``` | ||
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| ### Example 16: Create a support ticket by specifying individual customer contact parameters instead of CustomerContactDetail object. | ||
| ```powershell | ||
| PS C:\> New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{billing_service_guid}/problemClassifications/{problemClassification_guid}" -CustomerFirstName "first" -CustomerLastName "last" -CustomerPreferredTimeZone "pacific standard time" -CustomerPreferredSupportLanguage "en-us" -CustomerCountry = "USA" -PreferredContactMethod "Email" -CustomerPrimaryEmailAddress "[email protected]" | ||
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@@ -250,7 +259,7 @@ Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate | |
| test1 Test 150010521000317 Minimal Billing Open 2/5/2020 1:33:53 AM | ||
| ``` | ||
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| ### Example 16: Create a support ticket with request for 24 x 7 response from Azure. | ||
| ### Example 17: Create a support ticket with request for 24 x 7 response from Azure. | ||
| ```powershell | ||
| PS C:\> New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "critical" -ProblemClassificationId "/providers/Microsoft.Support/services/{billing_service_guid}/problemClassifications/{problemClassification_guid}" -CustomerFirstName "first" -CustomerLastName "last" -CustomerPreferredTimeZone "pacific standard time" -CustomerPreferredSupportLanguage "en-us" -CustomerCountry = "USA" -PreferredContactMethod "Email" -CustomerPrimaryEmailAddress "[email protected]" -Require24X7Response | ||
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@@ -259,7 +268,7 @@ Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate | |
| test1 Test 150010521000317 Critical Billing Open 2/5/2020 1:33:53 AM | ||
| ``` | ||
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| ### Example 17: Create a support ticket on behalf of your customer if you are a Cloud Solution Provider (CSP). CSP should first login into their tenant, and then login into customer's tenant as shown in the example below. They must then use -CSPHomeTenantId parameter to specify their home tenant id at the time of creating a support ticket. | ||
| ### Example 18: Create a support ticket on behalf of your customer if you are a Cloud Solution Provider (CSP). CSP should first login into their tenant, and then login into customer's tenant as shown in the example below. They must then use -CSPHomeTenantId parameter to specify their home tenant id at the time of creating a support ticket. | ||
| ```powershell | ||
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| PS C:\> Login-AzAccount | ||
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please do not change version, Azure-PowerShell team will bump it during each release