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Unblock IP Addresses #8514

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coloradosnakes opened this issue Feb 7, 2025 · 3 comments
Open

Unblock IP Addresses #8514

coloradosnakes opened this issue Feb 7, 2025 · 3 comments
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@coloradosnakes
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coloradosnakes commented Feb 7, 2025

I live in Longmont, Colorado and I am trying to use the Arctos Database Systems on my WiFi. However, whenever I go to use a wifi connected device it will not load any Arctos Database pages and just give me an “error - time out” issue. I am writing this message after being able to access it from a phone without WiFi in the same location I’m trying to access via the WiFi computer. I had a similar issue about two or three years ago where the IP addresses for Longmont were blocked for some reason and that is what prevented me from getting access. If possible, is there a way to unblock the IP addresses again out of Longmont so I can use the database? Thank you.

@coloradosnakes coloradosnakes added the contact auto-added from contact template label Feb 7, 2025
@mkoo
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mkoo commented Feb 7, 2025

HI @coloradosnakes this is your private home router's IP so not technically blocked but not the issue either. (https://whatismyipaddress.com/private-ip) Can look up your public IP (there's bunch of various sites to do so via Google searches; I dont recommend one over the other)
thanks and sorry for the hassle

@coloradosnakes
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coloradosnakes commented Feb 7, 2025 via email

@mkoo
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mkoo commented Feb 7, 2025

That seems correct (and the subnet has been a source of blocked IPs due to bad behaviour- not your specifiic IP); however I cannot see your specific IP to unblock. let me keep trying

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