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[HACKATHON] Attempt to detect idv abandonment#11639

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mdiarra3 merged 1 commit intologin-hackathon-2024-user-narrativefrom
matthinz/idv-abandonment
Dec 12, 2024
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[HACKATHON] Attempt to detect idv abandonment#11639
mdiarra3 merged 1 commit intologin-hackathon-2024-user-narrativefrom
matthinz/idv-abandonment

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If the user has not completed the initial workflow and we see some time go by without an idv-related event, consider the attempt abandoned.

Example output:

Identity verification started (December 06, 2024 at 12:50 PM PST)

  • (12:56 PM) User successfully verified their identification card on the first attempt
  • (12:57 PM) AAMVA request failed. The ID # from the user's non-driving ID card was invalid according to the state of OR
  • (01:03 PM) AAMVA request failed. The ID # from the user's non-driving ID card was invalid according to the state of OR
  • (01:03 PM) User abandoned identity verification

Identity verification started (December 09, 2024 at 12:54 PM PST)

  • (01:00 PM) User failed to verify their identification card (check logs for reason)
  • (01:04 PM) User successfully verified their identification card after 1 tries
  • (01:06 PM) AAMVA request failed. The ID # from the user's non-driving ID card was invalid according to the state of OR
  • (01:13 PM) AAMVA request failed. The ID # from the user's non-driving ID card was invalid according to the state of OR
  • (01:13 PM) User abandoned identity verification

If the user:

- Has not completed the initial workflow and
- Does not have an idv-related event new that 1 hour

Call their attempt abandoned
@mdiarra3 mdiarra3 merged commit d60a9f4 into login-hackathon-2024-user-narrative Dec 12, 2024
@mdiarra3 mdiarra3 deleted the matthinz/idv-abandonment branch December 12, 2024 19:53
matthinz added a commit that referenced this pull request Jan 8, 2025
* Initial cloudwatch query script to summarize events

* Query cloudwatch and get user events

* add timestamp remove limit

* [Hackathon] Allow sourcing events from stdin (#11619)

* Allow sourcing events from stdin

It may be useful sometimes to take a local cache of cloudwatch events and pipe them into this command.

[skip changelog]

* Add 'limit: 10000' to CW query

This is required for `complete` to work

* [Hackathon] Add ExampleMatcher (#11622)

* Add ExampleMatcher

Add an example matcher that just counts events and outputs how many it saw.

[skip changelog]

* Remove excess whitespace

* Add frozen_string_literal: true

* use optparse to allow command options/defaults (#11627)

* [HACKATHON] Initial crack at an IdV matcher (#11624)

* Initial crack at an IdV matcher

Matcher is a state machine that collects IDV "attempts" as they happen and tries to suss out interesting things about them.

[skip changelog]

* removed unused method

---------

Co-authored-by: Douglas Price <douglas.price@gsa.gov>

* [HACKATHON] Output formatting tweaks (#11635)

* Normalize @timestamp to UTC for each event

Pre-parse it in the script so that matchers don't have to worry about it

* Slightly improve output

- Include timestamps where possible

[skip changelog]

* [HACKATHON] Minor tweaks (#11637)

* Don't crash if no events found

* Tweak handling of --end-date

- Use a dash rather than underscore
- Make sure we respect it if it's passed in

* Sort events on stdin before processing

Events from Cloudwatch queries will be sorted, but stdin is not guaranteed.

Processing unsorted events can lead to weird, weird, outcomes

* report on TrueID success/failure (#11638)

* Try to identify IDV abandonment (#11639)

If the user:

- Has not completed the initial workflow and
- Does not have an idv-related event new that 1 hour

Call their attempt abandoned

* Login hackathon 2024 user narrative account deletion (#11629)

* include timestamp

* add account deletion narrative matcher

* remove unneeded matcher requirement

* add deletion matcher

* lint

* rename account deletion

* read events from file without changing stdin

* remove ipp from gpo code submission event

* update example documentation in script

* Update lib/event_summarizer/vendor_result_evaluators/aamva.rb

Co-authored-by: Zach Margolis <zachmargolis@users.noreply.github.com>

* Start writing a spec

* Tidy up logic in IV result evaluator

* Set event['name'] if not already set

* Fix typo

* Use Eastern time zone by default

* Update pluralization code + add spec

* Start on spec for summarize-user-events command

* Protect rubocop's delicate sensibilities

* Add more specs

Add some specs around option parsing, time parsing, and actually running the program

* Look at banner michael

---------

Co-authored-by: Malick Diarra <malick.diarra@gsa.gov>
Co-authored-by: Doug Price <douglas.price@gsa.gov>
Co-authored-by: Eileen <eileenmcfarland@navapbc.com>
Co-authored-by: eileen-nava <80347702+eileen-nava@users.noreply.github.com>
Co-authored-by: Zach Margolis <zachmargolis@users.noreply.github.com>
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