Twitch error 4000 and unable to play certain Youtube videos

[rmltrs]

Captchas

• I have read the instructions.
• I have searched existing issues and avoided creating duplicates.
• I am not filing an enhancement request.

What happened?

I installed zen browser via terminal on OpenSuse Leap 15.6. I get twitch error 4000 when watching Twitch. Youtube videos seem to vary. Rather than being able to play videos of all types, there are I can watch and some I can't. I'm not sure what the connection (if any) between the 2 issues seem to be.

I copied and pasted a debug from a youtube video I'm trying to watch down below. I don't know how helpful that'll be.

Reproducible?

• I have checked that this issue cannot be reproduced on Mozilla Firefox.

Version

1.0.1-a.19 (Firefox 132.0.1) (64-bit)

What platform are you seeing the problem on?

Linux

Relevant log output

{
  "ns": "yt",
  "el": "detailpage",
  "cpn": "0F0sEXApfo7TlTn9",
  "ver": 2,
  "cmt": "0",
  "fs": "0",
  "rt": "1518.56",
  "euri": "",
  "lact": 1,
  "cl": "698220973",
  "mos": 0,
  "state": "80",
  "volume": 100,
  "cbr": "Firefox",
  "cbrver": "132.0",
  "c": "WEB",
  "cver": "2.20241125.01.00",
  "cplayer": "UNIPLAYER",
  "cos": "X11",
  "cplatform": "DESKTOP",
  "hl": "en_US",
  "cr": "US",
  "len": "1570",
  "fexp": "v1,23986032,18612,434717,127326,133212,14625955,11684381,7111,36343,9954,9105,18310,4420,2821,2871,44048,12193,1103,17997,2471,6008,19339,18053,591,7505,5541,1823,3186,2912,4794,3102,3840,4,404,20473,8,6227,2260,2144,304,8939,1581,1606,84,14,452,65,3426,2,120,4,362,1684,3647,1256,763,489,1773,391,883,2708,4921,3538,433,291,681,2,21,5260,775,207,2049,706,122,431,163,1814,1064,2883,134,124,319,142,193,1273,334,2579,1232,473,663,791,2335,570,785,623",
  "feature": "related",
  "muted": "0",
  "vis": "10",
  "docid": "-5Qy6ZYZSrM",
  "ei": "8QBFZ_DxBPm3ir4P7O2nqQ8",
  "plid": "AAYnxKme0v2bxaR0",
  "referrer": "https://www.youtube.com/watch?v=-5Qy6ZYZSrM",
  "sdetail": "rv:-5Qy6ZYZSrM",
  "sourceid": "yw",
  "of": "DhbjYNNqK1w6qkQDfXpqlw",
  "vm": "CAEQABgEOjJBSHFpSlRKOHktNDlBQ2VpZms2YjlxbHBoaS1fTEJtUExKcU1rUFNiNVJ4Unh3TWJCd2JTQUZVQTZSUlE1SWN2ZHVxRG5OdnJQcVBkeGg0VFdWcDBzeG81QjkwTjBZS1VQUE9Ta3hkLTZ6OW1uUFVHVmFqWExaN1MxQUFTeVg0THZON0FvMVE",
  "vct": "0.000",
  "vd": "NaN",
  "vpl": "",
  "vbu": "",
  "vbs": "",
  "vpa": "1",
  "vsk": "0",
  "ven": "0",
  "vpr": "1",
  "vrs": "0",
  "vns": "0",
  "vec": "null",
  "vemsg": "",
  "vvol": "0.5597576014951101",
  "vdom": "1",
  "vsrc": "0",
  "vw": "1479",
  "vh": "832",
  "debug_error": "{\"errorCode\":\"html5.missingapi\",\"errorMessage\":\"This video format is not supported.\",\"dQ\":\"HTML5_NO_AVAILABLE_FORMATS_FALLBACK\",\"Eo\":\"\",\"TM\":\"buildRej.1;a.1;d.0;drm.0;f18.1;c18.0;f133.0;f140.1;f242.0;cAAC.0;cAVC.1;cVP9.1;a6s.1\",\"JA\":2,\"cpn\":\"0F0sEXApfo7TlTn9\"}",
  "ismb": 5700000,
  "relative_loudness": "5.040",
  "user_qual": 0,
  "release_version": "youtube.player.web_20241119_01_RC00",
  "debug_videoId": "-5Qy6ZYZSrM",
  "0sz": "false",
  "op": "",
  "yof": "false",
  "dis": "",
  "gpu": "NVIDIA_GeForce_GTX_980,_or_similar",
  "ps": "desktop-polymer",
  "debug_playbackQuality": "unknown",
  "debug_date": "Mon Nov 25 2024 17:30:46 GMT-0600 (Central Standard Time)",
  "origin": "https://www.youtube.com",
  "timestamp": 1732577446886
}

[Futuremappermydud]

Zen Browser does not have DRM support due to Google requiring large sums of money for a Widevine license

[dosubot]

Hi, @rmltrs. I'm Dosu, and I'm helping the desktop team manage their backlog. I'm marking this issue as stale.

Issue Summary:

• You reported issues with Twitch error 4000 and problems playing certain YouTube videos on Zen browser.
• These issues do not occur on Mozilla Firefox.
• A debug log was provided for further investigation.
• Comment from Futuremappermydud suggests the lack of DRM support in Zen browser due to Widevine license fees might be related.

Next Steps:

• Please let us know if this issue is still relevant with the latest version of the Zen browser.
• If there is no further activity, this issue will be automatically closed in 7 days.

Thank you for your understanding and contribution!