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Icons not loading for the shortcuts on the new tab page. #2598

Closed
3 of 4 tasks
Sahil-Desu opened this issue Nov 3, 2024 · 4 comments
Closed
3 of 4 tasks

Icons not loading for the shortcuts on the new tab page. #2598

Sahil-Desu opened this issue Nov 3, 2024 · 4 comments
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@Sahil-Desu
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Captchas

  • I have read the instructions.
  • I have searched existing issues and avoided creating duplicates.
  • I am not filing an enhancement request.

What happened?

Screen Shot 2024-11-03 at 2 08 32 PM

So, the issue is that the shortcuts on the new tab page aren't loading the website icons. I have opened them multiple times and refreshed the new tab page after opening every shortcut multiple times to no avail. Kindly check the issue on your end. This wasn't the case with the same website when I used the Opera browser, so this isn't the case with the websites.

Thanks for taking the time to check on this issue. Means a lot and also this is a great browser that has the potential to be something great. Kudos to the entire team.

Reproducible?

  • I have checked that this issue cannot be reproduced on Mozilla Firefox.

Version

1.0.1-a.17 (64-bit)

What platform are you seeing the problem on?

macOS - Intel

Relevant log output

No response

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dosubot bot commented Nov 3, 2024

Hey @Sahil-Desu, I'm here to help you with any bugs, questions, or contributions. Let's work together to resolve the issue you're experiencing.

There are a few configuration settings that could affect the loading of icons on the new tab page. You might want to check the following preferences in your browser settings:

pref("browser.newtabpage.activity-stream.feeds.topsites", false);
pref("browser.newtabpage.activity-stream.feeds.section.topstories", false);
pref("browser.topsites.contile.enabled", true);

These settings control the display of top sites and top stories, which can include icons. If these are disabled, it might affect the loading and display of icons. Ensure that browser.topsites.contile.enabled is set to true, as it influences the loading of icons related to top sites [1][2].

If the issue persists, it might be worth checking if there are any network restrictions or caching issues that could be affecting the icon loading.

To continue talking to Dosu, mention @dosu.

@Sahil-Desu
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I don't think there's issue with the settings as some of the sites icon is loaded. As you can see with braflix and nofilmschool.

@Sahil-Desu
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Also, another thing that I'd like to add in this is that as you can see the add shortcut button isn't visible at all due to the rows being filled by suggestions that I don't want at all and thus I'm not able to see the add shortcut button until I dismiss all the suggestions. This is very non intuitive. I hope you guys consider an option to disable the suggestions in the shortcut. Please.

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dosubot bot commented Dec 6, 2024

Hi, @Sahil-Desu. I'm Dosu, and I'm helping the desktop team manage their backlog. I'm marking this issue as stale.

Issue Summary

  • Website icons are not loading for shortcuts on the new tab page on macOS.
  • The issue does not occur in Opera, suggesting a browser-specific problem.
  • Some icons do load, indicating that browser settings might not be the root cause.
  • There's a usability concern with the "add shortcut" button being obscured by unwanted suggestions.

Next Steps

  • Could you confirm if this issue is still relevant with the latest version of the desktop repository? If so, please comment to keep the discussion open.
  • If there is no further activity, this issue will be automatically closed in 7 days.

Thank you for your understanding and contribution!

@dosubot dosubot bot added the stale Issue has not had recent activity or appears to be solved. Stale issues will be automatically closed label Dec 6, 2024
@dosubot dosubot bot closed this as not planned Won't fix, can't repro, duplicate, stale Dec 13, 2024
@dosubot dosubot bot removed the stale Issue has not had recent activity or appears to be solved. Stale issues will be automatically closed label Dec 13, 2024
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