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Copy tweaks to demystify guests in room settings #17366

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nadonomy opened this issue May 18, 2021 · 4 comments
Open

Copy tweaks to demystify guests in room settings #17366

nadonomy opened this issue May 18, 2021 · 4 comments
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Z-Papercuts Visible. Impactful. Predictable to action.

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@nadonomy
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& sanity check other parts of the app too.

Related: #16113

@nadonomy nadonomy added Z-Papercuts Visible. Impactful. Predictable to action. Z-Visibility-2 labels May 18, 2021
@niquewoodhouse
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Some options based around the idea this is a papercut, so the solution needs to be quite small and not introducing more papercuts. Obviously, input needed to identify what's actually demystifying guests and not introducing more issues.

On first inspection of a room, the most obvious places where 'guests' is shown is the room timeline (when someone changes access) and the room settings, so I've looked at both. I've used a DM context when looking at a room timeline because that's where guest access is possibly most problematic.

Settings is currently this:

image

Room timeline is currently this (minus the 'you' bit)

image


Options:

0 Amend existing settings options

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The use of guests in both lines means you have to really read to understand the difference, but the difference isn't explained.

1a Add tooltip to guests in settings

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1b Add tooltip to guest references in room timeline, and edit copy to say "guest access" instead of "allowed guests to join the room"

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There isn't much space in a tooltip for anything complicated/long.

2a Expose explanation by default in settings
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2b Highlight information in room timeline
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3a Separate guests from access basic section in settings

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The advanced interaction comes from settings > appearance.

This would mean that the room timeline doesn't show 'guest access' things so often, as one button isn't being used to set guest access, and other access. This might be introducing a lot of change though/random new things.

@t3chguy
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t3chguy commented May 26, 2021

Modifying the timeline here beyond copy (adding tooltips etc) will be tricky as the code is reused for notifications generation so it has to output plaintext.

Any of the settings changes are sane,

image

Putting Unlisted/Public in the same option feels disjoint as to by that definition of public the room must have an Address, but you manage those on the General tab

image

@niquewoodhouse
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Modifying the timeline here beyond copy (adding tooltips etc) will be tricky as the code is reused for notifications generation so it has to output plaintext.

Great, I think this might make sense then, as it's just changing copy. Exact copy tbc

image

image

@t3chguy
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t3chguy commented May 26, 2021

adding gloss/tooltip in settings is no problem ftr

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