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[Question]: Vitrual DSM as Hyperbackup Vault for bare metal backups #820

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masmas10 opened this issue Sep 30, 2024 · 8 comments
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@masmas10
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Is your question not already answered in the FAQ?

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Is this a general question and not a technical issue?

  • I am sure my question is not about a technical issue.

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Thank you for this great project! I was hoping I could use this as a hyper back vault location for my DS420+. However after running the virtual DSM and installing hyper backup vault from the package center, I cant access it from my DS420+. It cant find it.
Is this function not supported by the virtual DSM?

Its this application I am using: https://www.synology.com/en-us/dsm/packages/HyperBackupVault

Gigabyte BRIX GB-BRR5-4500, ubuntu server 24.04 with portainer
Synology DS420+

@masmas10 masmas10 added the question Further information is requested label Sep 30, 2024
@kWeglinski
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While I have no answer for you I can say that I'm experiencing exact same thing. I've tried exposing the hyperbackup port but it didn't help.

@bolavefasfas
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did you try quick connect ?

@bolavefasfas
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You need to activate it using synology real sr no then it will work

@masmas10
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You need to activate it using synology real sr no then it will work

What do you mean, activate it using synolgoy real sr?

@kroese
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kroese commented Oct 15, 2024

He means the serialnumber / license for Virtual DSM.

How do you connect with Hyper Backup to the other instance? Maybe auto-discovery of the other device doesnt work, but don't you have an option to connect by IP address (I never used Hyper Backup so I have no clue)?

@Skyfay
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Skyfay commented Oct 15, 2024

Hyper Backup vault does not need to be activated via a Synology account and therefore does not require a serial number from a real nas. The following ports are used for the connection: 6281 (TCP), 5000 (HTTP), 5001 (HTTPS) (HTTP and HTTPS according to the environment. )

@kroese
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kroese commented Oct 15, 2024

Yes, maybe the firewall in DSM is enabled and needs to make an exception for port 6281?

@Skyfay
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Skyfay commented Oct 15, 2024

I am unsure whether the firewall is activated or deactivated by default. But if so, it is quite possible that you would have to write a rule. It also depends on whether the connection is established via LAN or WAN. Otherwise you need a VPN or port forwarding.

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