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Application not starting #104

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MrRorls12 opened this issue May 24, 2024 · 21 comments
Closed

Application not starting #104

MrRorls12 opened this issue May 24, 2024 · 21 comments
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bug Something isn't working

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@MrRorls12
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the application is not starting, when I open it. I've tried running as admin, uninstalling, reinstalling, etc, just doesn't work.

@valadaptive valadaptive added bug Something isn't working needs info Waiting for more information from the issue opener. labels May 24, 2024
@valadaptive
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What do you mean "installing"? There's no installer.

Have you tried running the ntsc-rs-standalone file from the bin folder directly?

@Degamisu
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I think I know your issue. If this is your first time running the app, it takes a long time to start. Give it time, I had that happen to me. It took it around 7 - 10 mins to startup, after that it will start in like 3 or 4 seconds.

@valadaptive
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@Degamisu Does it still do this? I added a loading screen a while back.

@Degamisu
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@valadaptive yes, it hangs on loading screen every install.

@MrRorls12
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What do you mean "installing"? There's no installer.

Have you tried running the ntsc-rs-standalone file from the bin folder directly?

i meant double-clicking, im kind of an idiot

@MrRorls12
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I think I know your issue. If this is your first time running the app, it takes a long time to start. Give it time, I had that happen to me. It took it around 7 - 10 mins to startup, after that it will start in like 3 or 4 seconds.

it doesn't even open

@valadaptive
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Have you extracted all the files from the .zip?

@Degamisu
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@valadaptive i think a logging system would help a lot. we could track the issues that way.

@MrRorls12
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Have you extracted all the files from the .zip?

yes

@MrRorls12
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What do you mean "installing"? There's no installer.

Have you tried running the ntsc-rs-standalone file from the bin folder directly?

yes

I think I know your issue. If this is your first time running the app, it takes a long time to start. Give it time, I had that happen to me. It took it around 7 - 10 mins to startup, after that it will start in like 3 or 4 seconds.

it doesn't even open, i just double click and nothing

@valadaptive
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Can you post a screen recording of you trying to open the application?

@MrRorls12
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bandicam.2024-05-27.09-10-02-506.mp4

here

@valadaptive
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Sorry for the delay in responding.

That video seems to show you opening ntsc-rs-launcher and not ntsc-rs-standalone. Can you post a video of you trying to open ntsc-rs-standalone in the bin folder?

@MrRorls12
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Sorry for the delay in responding.

That video seems to show you opening ntsc-rs-launcher and not ntsc-rs-standalone. Can you post a video of you trying to open ntsc-rs-standalone in the bin folder?

The exact same thing happens.

@valadaptive valadaptive removed the needs info Waiting for more information from the issue opener. label Jun 6, 2024
@EnzoHub2024
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So, it wasn't loading it on a bin folder. Can you fix this for me, @valadaptive?

@Z3M1R11P
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were you able to solve it? I have the same problem

@valadaptive
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For those having trouble opening ntsc-rs: can you go to Settings > System > Display > Advanced display settings (below the "Multiple displays" section) and tell me what model of graphics card you have?

ntsc-rs requires a working GPU, and some older Intel integrated GPUs aren't supported on Windows 10. If that's the case, I can try to prioritize getting another solution working.

@EnzoHub2024
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i have windows 11.

@valadaptive
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Please re-read the above message carefully. I need to know what model of graphics card you have.

@Z3M1R11P
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Para aquellos que tienen problemas para abrir ntsc-rs: ¿pueden ir a Configuración > Sistema > Pantalla > Configuración de pantalla avanzada (debajo de la sección "Varias pantallas") y decirme qué modelo de tarjeta gráfica tienen ?

ntsc-rs requiere una GPU que funcione, y algunas GPU integradas Intel más antiguas no son compatibles con Windows 10. Si ese es el caso, puedo intentar priorizar que funcione otra solución.

I have a Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)

@valadaptive
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I'm going to track this type of bug (ntsc-rs not starting if you don't have a working graphics card) in #147.

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