FAQ
Frequently Asked QuestionsNote: This page is constantly updated, and is based on the feedback from the Plex Forums support thread:
- F1: I manually installed Webtools, but when PMS is restarted, the WebTools.bundle directory is removed?
- Most likely, you also installed WebTools under the
Resource/Plug-ins-XXXXdirectory as well. You must delete it from that, and the manually reinstall WebTools in theLibrary/Plug-Insdirectory
- Most likely, you also installed WebTools under the
- F2: When I browse to
http://IP_OF_PMS:33400nothing happens- Make sure, that you opened your PMS firewall to port 33400 and 33443
- F3: WebTools is not working, and you asked me for the WebTools logs. Where are they located
- Make a zip file of the entire logs directory, including sub-directories, and do not use the PMS build in "Download logs" functionality
- F4: When I click on the link in the Channels View, nothing happens
- You should not click on it, but type the URL in a new browser tab
- F5: I see untranslated strings for my language, but when clicking on the Language tab, it does say 100% for my language
- Most likely, the translation was done after the version of WebTools was released. Simply click on the button named "Force Language Translation Update"
This plugin is in no way associated with Plex Inc.
It's merely a humble plugin, trying to improve on perfection.
Use of this plugin is at own risk, no responsibility is taken from either Plex Inc. or the developers of this plugin.
However, if you like it, then please consider donating a beer or two, since it's a lot of work
