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Dell G5SE, controller not supported, but found. would like assistance. #96

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tuneduptechie opened this issue May 2, 2021 · 4 comments

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@tuneduptechie
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tuneduptechie commented May 2, 2021

1. Expected behavior.

-Find Controller, and gain control of keyboard lights.

2. Actual behavior.

Screenshot_20210502_005409
Errors out, and wont let me gain control.

3. Steps to reproduce the problem.

  • Run the program, or run sudo alienfx -z

4. Specifications like the version of the project, install method, operating system, and hardware.

  • Project Version:Latest
  • Operating System: Manjaro 21
  • Hardware Version: Dell G5 SE 5505 Ryzen 4800H AMD 5600M
@tuneduptechie tuneduptechie changed the title Dell G5SE, con![Screenshot_20210502_005409](https://user-images.githubusercontent.com/62682513/116804054-698ace00-aae1-11eb-9daa-b3bb68d02ece.png)troller not supported, but found. would like assistance. Dell G5SE, controller not supported, but found. would like assistance. May 2, 2021
@trackmastersteve
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Please double check that you have alienfx installed correctly.

@tuneduptechie
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Please double check that you have alienfx installed correctly.

i do have it installed correctly, went word for word how github said to install it.

@focusedddd
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I second this, the same controller as OP but on a dell G15 Ryzen edition. None of the tests are successful, same as OP.

vendor id=0x187c
product id=0x0550

@T-Troll
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T-Troll commented Jul 18, 2021

Dell G5SE uses different interface version (34-bytes commands), seems like it not supported here yet.

@trackmastersteve, thanks for PID list, you can also check my AlienFX tools project - i have all commands and a few masks for most AW versions (9 bytes 8-bit, 9 bytes 4 bit, 12-bytes 8 bit, 34 bytes 8 bit, 64 bytes 8 bit - per-key RGB). Feel free to use it.

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