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Tool not able to detect Controller on R11 machine #94

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vibhoothi opened this issue Apr 13, 2021 · 1 comment
Open

Tool not able to detect Controller on R11 machine #94

vibhoothi opened this issue Apr 13, 2021 · 1 comment

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@vibhoothi
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Hi,

I am trying to use the tool in my desktop Alienware Aurora R11, the full desktop machine running pop_os,

1. Expected behavior.

  • Working alienfx

2. Actual behavior.

  • No supported AlienFX Controller found

3. Steps to reproduce the problem.

  • Run the CLI or GUI tool with a R11 machine

4. Specifications like the version of the project, install method, operating system, and hardware.

  • Project Version: current master(a3c287f)
  • Operating System: Pop!_OS 20.04 LTS x86_64
  • Hardware Version: Alienware Aurora R11
@goldyfruit
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goldyfruit commented Apr 21, 2021

Same for the R10, running Pop!_OS 20.10.

Bus 001 Device 007: ID 187c:0550 Alienware Corporation LED controller

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