Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[BUG] No Sound on Samsung Galaxy Book 4 Pro #5006

Open
mjkim0727 opened this issue May 16, 2024 · 7 comments
Open

[BUG] No Sound on Samsung Galaxy Book 4 Pro #5006

mjkim0727 opened this issue May 16, 2024 · 7 comments
Labels
bug Something isn't working HDA Applies to HD-Audio bus for codec connection I2S amplifier connected to HDA codec MTL Applies to Meteor Lake platform.

Comments

@mjkim0727
Copy link

mjkim0727 commented May 16, 2024

Describe the bug

No sounds.

To Reproduce

Install Linux distros on Galaxy Book 4 Pro

Reproduction Rate

all the time when boot linux

I bought New Galaxy Book 2 weeks ago. But, Any Distros not working sound.

I found this laptop using Realtek Sound.

Could you add support? I attached sound driver for Windows 11 If helpful for add support.

https://drive.google.com/file/d/1T6lIoYVQ-p1ESTgiaSpVmK3Hg8Rh1q1_/view?usp=drive_link

File name is Korean. But, this file is sound driver for Win11.

@mjkim0727 mjkim0727 added the bug Something isn't working label May 16, 2024
@plbossart
Copy link
Member

please see this link: https://thesofproject.github.io/latest/getting_started/intel_debug/suggestions.html

and attach the 'alsa-info' log.

@mjkim0727
Copy link
Author

Here is logs at Fedora 40 Workstation.

lspci.txt
systemctl.txt
wpctl.txt
aplay.txt
inxi.txt

@plbossart
Copy link
Member

please attach the 'alsa-info' log and describe what exactly the problem is: from what I can see there's an ALSA card created.

@plbossart plbossart transferred this issue from thesofproject/sof May 20, 2024
@plbossart plbossart added HDA Applies to HD-Audio bus for codec connection MTL Applies to Meteor Lake platform. labels May 20, 2024
@mjkim0727
Copy link
Author

Here is alsa-info.txt

alsa-info.txt

@plbossart
Copy link
Member

please test separately with headphone and speaker outputs. If the headphone works but the speakers don't then you have a platforms that needs specific configurations. You will have to use the option provided in https://thesofproject.github.io/latest/getting_started/intel_debug/suggestions.html#disable-sof-on-pci-hdaudio-devices-to-test-audio-playback to double-check if the speakers are also broken with the snd-hda-intel. If you don't hear any sound, it's indeed the amplifier configuration that's not supported in Linux, it would need to be reverse-engineered from Windows and that requires a lot of technical skills.

@mjkim0727
Copy link
Author

Speaker is no sound. But, Headphone output is well.

@plbossart
Copy link
Member

thanks, so that's clearly the amplifier 'verbs' that are not set correctly in Linux. This is classic/difficult problem, there's no easy solution, this platform will only be supported if/when developers in the community reverse engineer the missing configuration. Alternatively you may want to file an issue with the OEM.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working HDA Applies to HD-Audio bus for codec connection I2S amplifier connected to HDA codec MTL Applies to Meteor Lake platform.
Projects
None yet
Development

No branches or pull requests

2 participants