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In Fines detail, can item info be added to contact library email #491

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saseestone opened this issue Oct 9, 2019 · 1 comment · May be fixed by #1143
Open

In Fines detail, can item info be added to contact library email #491

saseestone opened this issue Oct 9, 2019 · 1 comment · May be fixed by #1143
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@saseestone
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Library circulation staff have received a few "contact library" emails from the app - and specifically from the item detail in the Fines tab:

image

The lightbox that displays doesn't show the user much about what information is going to be brought over into the email, but it's clear that they assume that we'll get information about the item. So we get responses like this:

-----Original Message-----
From: [email protected] [email protected]
Sent: Wednesday, October 2, 2019 11:48 AM
To: sciencelibrary [email protected]
Subject: Circulation & Privileges Question/Comment from My Library App

Name: Abhimanyu Banerjee
Email: [email protected]
Comment: Hi the book is not lost. Can I return sometime

Message sent from: 'My Library Account'
Host: mylibrary.stanford.edu
IP: 10.39.101.205

Circulation staff are wondering if item information can be added to the email, so that we know which item they are referring to.

@dnoneill dnoneill self-assigned this Jul 2, 2024
@dnoneill
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dnoneill commented Jul 2, 2024

@saseestone do they want information besides the barcode?

@dnoneill dnoneill linked a pull request Jul 2, 2024 that will close this issue
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