Ldap sync error

[d90]

Please confirm you have done the following before posting your bug report:

• I have enabled debug mode - Yes I have
• I have read checked the Common Issues page - I was unable to find a solution to my issue

Describe the bug
After changing the LDAP filter in LDAP settings, I'm unable to import users through LDAP. Even after reverting to the original filter, which worked moments earlier, the problem persists. I was able to replicate this in my test environment as well.

To Reproduce
Steps to reproduce the behavior:

1. Go to 'Options(gear Icon)'
2. Click on 'LDAP'
3. Scroll down to 'LDAP FILTER'
4. Change the value
5. Go to 'people'>import
6. click sychronize

Expected behavior
users matching the new filter would be imported to the system

Screenshots

Server:

• Snipe-IT Version v4.7.4 - build 4107 (master)
• OS: [Docker\Alpipne]
• Web Server: [nginx]
• PHP Version 7.2.18

Desktop:

• OS: [Windows 10]
• Browser [Chrome,]
• Version [Version 74.0.3729.169 (Official Build) (64-bit)]

Error Messages

• WITH DEBUG TURNED ON,
  [2019-06-05 10:22:55] production.ERROR: ldap_search(): Search: Invalid DN syntax {"userId":5,"email":"[email protected]","exception":"[object] (ErrorException(code: 0): ldap_search(): Search: Invalid DN syntax at /var/www/html/app/Models/Ldap.php:265)Initial install script failing on db installation, tries to drop tables that don't exist #69 /var/www/html/app/Http/Middleware/ContentSecurityPolicyHeader.php(18): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
  Modify the Assets and Licenses controllers and database schemas to work #70 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\ContentSecurityPolicyHeader->handle(Object(Illuminate\Http\Request), Object(Closure))
  Can't edit address fields on locations #71 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
  Add address to location form #72 /var/www/html/app/Http/Middleware/ReferrerPolicyHeader.php(17): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
  Email input types #73 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\ReferrerPolicyHeader->handle(Object(Illuminate\Http\Request), Object(Closure))
  change location to status on assets table header #74 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
  License Count misreporting #75 /var/www/html/app/Http/Middleware/XssProtectHeader.php(18): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
  Purchase as separate entity #76 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\XssProtectHeader->handle(Object(Illuminate\Http\Request), Object(Closure))
  Allow '+' in Model Name & No #77 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
  Expand Manufacturer #78 /var/www/html/app/Http/Middleware/FrameGuard.php(17): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
  Services Management Section [big, needs fleshing out] #79 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\FrameGuard->handle(Object(Illuminate\Http\Request), Object(Closure))
  Re-jigger the asset displays to make "more info" more prominent #80 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
  File uploads #81 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
  allow more characters in model name (and number) #82 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\View\Middleware\ShareErrorsFromSession->handle(Object(Illuminate\Http\Request), Object(Closure))
  Ignoring production configs #83 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
  Gitignore clean #84 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
  Replace enumeration of files with wildcard #85 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Session\Middleware\StartSession->handle(Object(Illuminate\Http\Request), Object(Closure))
  Cancel and back buttons on edit forms now take you back properly #86 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
  Make jquery data tables responsive #87 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
  Refactor routes/urls to resolve "assets" conflict #88 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle(Object(Illuminate\Http\Request), Object(Closure))
  Checkin/Checkout should, upon completion, take me back to whereever I came from #89 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
  layout on ipad in Portrait mode is funky #90 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
  1001 Queries on datatables #91 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then(Object(Closure))
  Use eager loading to reduce query load on index pages #92 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))
  Ensure that Settings object is only loaded once per-page #93 /var/www/html/public/index.php(58): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))
  Upgrade to bootstrap 3 #94 {main}

Additional context

• Is this a fresh install or an upgrade? [Fresh Install]
• What OS and web server you're running Snipe-IT on [alpine\nginx]
• What method you used to install Snipe-IT [Docker]
• Include what you've done so far in the installation, and if you got any error messages along the way. [None]
• Indicate whether or not you've manually edited any data directly in the database. [I have not]

Cannot reproduce this on the demo.

Add any other context about the problem here.
Testing LDAP sync and LDAP login is successful. I've tried removing spaces from the base bind DN. I've also tried changing the bind username format to user@domain, cn=username, dc=blahblah etc.

[d90]

It would appear that, on this version of snipe-it that I'm runnnig, every time you hit save on the LDAP settings page you must re-enter the bind user password. Failure to do this results in the above issue.

[stale]

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

[stale]

This issue has been automatically closed because it has not had recent activity. If you believe this is still an issue, please confirm that this issue is still happening in the most recent version of Snipe-IT and reply to this thread to re-open it.

[stale]

This issue has been automatically closed because it has not had recent activity. If you believe this is still an issue, please confirm that this issue is still happening in the most recent version of Snipe-IT and reply to this thread to re-open it.