Licenses: Are seats soft deleted, hard deleted, or not deleted at all by editing down the maximum number?

[gito-588]

Context:
We have some software where we wanted to put in 0 seats, which is not possible. We wanted to do that as a placeholder, create a bunch of licenses now, so we don't have to create them by hand when they become relevant.
Having licenses with only one seat skews the dashboard statistic. Our solution for placeholders was to put down 10000 for licenses for which we do not know the number of seats, yet. For dashboard purposes, that worked. We could just ignore the number before the two zeroes in the middle and know the exact number of licenses used in our company.
We soon discovered that having this many licenses slows the dashboard and license screens to a crawl. So we changed the placeholder to something else, reducing the seats for those licenses to below 10. The performance of the license and dashboard screens did not recover.
We thought maybe those seats were soft deleted and did a total purge. Nothing changed. We are now below 1000 total licenses on the dashboard, and loading the license list takes over 5 seconds, sometimes more than 10.

Now to my question/issue:
Why are the screens so slow? Does reducing the maximum number of seats not delete those seats? Are they still stored somewhere? Is there a way to permanently remove them?
I am afraid we might have to delete the whole license and create a new one and check out all licenses again already checked out before. I am not sure if cloning the license to save some work would also clone the deadweight licenses.

Info:
Version v7.0.11 - build 15044 (master) using nginx on Debian 12, installed manually.

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[janakakelum]

Hi,

The Software Licenses page in Snipe-IT is not functioning properly. The following issues have been observed:

Unable to Add, Edit, or Delete licenses
Unable to add seats