Unable to produce a backup via webui nor via php artisan in a docker container

[sysadminpower2019]

Debug mode

• I have enabled debug mode
• I have read checked the Common Issues page

Describe the bug

I am unable to produce a backup
Backup failed because The dump process failed with exitcode 1 : General error : . #0 /var/www/html/vendor/spatie/db-dumper/src/DbDumper.php(263): Spatie\DbDumper\Exceptions\DumpFailed::processDidNotEndSuccessfully() #1 /var/www/html/vendor/spatie/db-dumper/src/Databases/MySql.php(203): Spatie\DbDumper\DbDumper->checkIfDumpWasSuccessFul() #2 /var/www/html/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(260): Spatie\DbDumper\Databases\MySql->dumpToFile() #3 [internal function]: Spatie\Backup\Tasks\Backup\BackupJob->Spatie\Backup\Tasks\Backup{closure}() #4 /var/www/html/vendor/laravel/framework/src/Illuminate/Collections/Collection.php(695): array_map() #5 /var/www/html/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(263): Illuminate\Support\Collection->map() #6 /var/www/html/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(171): Spatie\Backup\Tasks\Backup\BackupJob->dumpDatabases() #7 /var/www/html/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(147): Spatie\Backup\Tasks\Backup\BackupJob->createBackupManifest() #8 /var/www/html/vendor/spatie/laravel-backup/src/Commands/BackupCommand.php(56): Spatie\Backup\Tasks\Backup\BackupJob->run() #9 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Spatie\Backup\Commands\BackupCommand->handle() #10 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Util.php(40): Illuminate\Container\BoundMethod::Illuminate\Container{closure}() #11 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\Container\Util::unwrapIfClosure() #12 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\Container\BoundMethod::callBoundMethod() #13 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Container.php(653): Illuminate\Container\BoundMethod::call() #14 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(136): Illuminate\Container\Container->call() #15 /var/www/html/vendor/symfony/console/Command/Command.php(298): Illuminate\Console\Command->execute() #16 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(121): Symfony\Component\Console\Command\Command->run() #17 /var/www/html/vendor/spatie/laravel-backup/src/Commands/BaseCommand.php(16): Illuminate\Console\Command->run() #18 /var/www/html/vendor/symfony/console/Application.php(1024): Spatie\Backup\Commands\BaseCommand->run() #19 /var/www/html/vendor/symfony/console/Application.php(299): Symfony\Component\Console\Application->doRunCommand() #20 /var/www/html/vendor/symfony/console/Application.php(171): Symfony\Component\Console\Application->doRun() #21 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Application.php(94): Symfony\Component\Console\Application->run() #22 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Application.php(186): Illuminate\Console\Application->run() #23 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(263): Illuminate\Console\Application->call() #24 /var/www/html/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(261): Illuminate\Foundation\Console\Kernel->call() #25 /var/www/html/app/Http/Controllers/SettingsController.php(1110): Illuminate\Support\Facades\Facade::__callStatic() #26 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\Http\Controllers\SettingsController->postBackups() #27 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\Routing\Controller->callAction() #28 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(262): Illuminate\Routing\ControllerDispatcher->dispatch() #29 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(205): Illuminate\Routing\Route->runController() #30 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(721): Illuminate\Routing\Route->run() #31 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Routing\Router->Illuminate\Routing{closure}() #32 /var/www/html/app/Http/Middleware/CheckPermissions.php(24): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #33 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckPermissions->handle() #34 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/AuthenticateSession.php(58): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #35 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\AuthenticateSession->handle() #36 /var/www/html/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(44): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #37 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Auth\Middleware\Authenticate->handle() #38 /var/www/html/app/Http/Middleware/AssetCountForSidebar.php(55): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #39 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\AssetCountForSidebar->handle() #40 /var/www/html/vendor/laravel/passport/src/Http/Middleware/CreateFreshApiToken.php(50): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #41 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Laravel\Passport\Http\Middleware\CreateFreshApiToken->handle() #42 /var/www/html/app/Http/Middleware/CheckForTwoFactor.php(42): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #43 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForTwoFactor->handle() #44 /var/www/html/app/Http/Middleware/CheckUserIsActivated.php(47): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #45 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckUserIsActivated->handle() #46 /var/www/html/app/Http/Middleware/CheckLocale.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #47 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckLocale->handle() #48 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #49 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle() #50 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #51 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle() #52 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #53 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\EncryptCookies->handle() #54 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #55 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\Pipeline\Pipeline->then() #56 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\Routing\Router->runRouteWithinStack() #57 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\Routing\Router->runRoute() #58 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\Routing\Router->dispatchToRoute() #59 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\Routing\Router->dispatch() #60 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http{closure}() #61 /var/www/html/vendor/livewire/livewire/src/DisableBrowserCache.php(19): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #62 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Livewire\DisableBrowserCache->handle() #63 /var/www/html/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(66): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #64 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Barryvdh\Debugbar\Middleware\InjectDebugbar->handle() #65 /var/www/html/vendor/fruitcake/laravel-cors/src/HandleCors.php(38): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #66 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fruitcake\Cors\HandleCors->handle() #67 /var/www/html/app/Http/Middleware/PreventBackHistory.php(23): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #68 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\PreventBackHistory->handle() #69 /var/www/html/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #70 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\SecurityHeaders->handle() #71 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #72 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle() #73 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull->handle() #74 /var/www/html/app/Http/Middleware/CheckForDebug.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #75 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForDebug->handle() #76 /var/www/html/app/Http/Middleware/CheckForSetup.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #77 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForSetup->handle() #78 /var/www/html/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #79 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\Proxy\TrustProxies->handle() #80 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #81 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\View\Middleware\ShareErrorsFromSession->handle() #82 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #83 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Session\Middleware\StartSession->handleStatefulRequest() #84 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\StartSession->handle() #85 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #86 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance->handle() #87 /var/www/html/app/Http/Middleware/NoSessionStore.php(28): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #88 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\NoSessionStore->handle() #89 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}() #90 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142): Illuminate\Pipeline\Pipeline->then() #91 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter() #92 /var/www/html/public/index.php(52): Illuminate\Foundation\Http\Kernel->handle() #93 {main} Backup failed because: The dump process failed with exitcode 1 : General error : .

Reproduction steps

1.Try to create backup
2.
3.
...

Expected behavior

backup works

Screenshots

No response

Snipe-IT Version

v6.0.14

Operating System

Debian

Web Server

Apache

PHP Version

7.4.3

Operating System

No response

Browser

No response

Version

No response

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

No response

Additional context

No response

[welcome]

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

[snipe]

Please provide more information (DB_DUMP_PATH, etc) and search the existing issues. This is almost always a permissions error and/or a wrong path to mysqldump. This (IMHO) has been asked and answered a bunch of times here.

[sysadminpower2019]

Yes, the DB_DUMP_PATH is set to /usr/bin
I searched the exisiting errors but this exact error is different from the previous reported ones.
For example there was a clear reason given in the error message, lack of reload privileges for example.
Here this is not clear error.
If you need any other information happy to provide it but I am not sure what else could be needed

[sysadminpower2019]

in the end the solution was to update the image to the latest version and came the same volumes. i suspect the error was related to the version of mysqldump in the container.