Can not import csv file on the latest release -Version v6.1.0

[rkthamizhan]

Debug mode

• I have enabled debug mode
• I have read checked the Common Issues page

Describe the bug

Can not import csv file on the latest release -Version v6.1.0, shows " 500 Server error"

Reproduction steps

...
Can not import csv file on the latest release -Version v6.1.0

Expected behavior

Can not import csv file on the latest release -Version v6.1.0, shows " 500 Server error"

Screenshots

Can not import csv file on the latest release -Version v6.1.0, shows " 500 Server error"

Snipe-IT Version

Version v6.1.0

Operating System

Ubuntu

Web Server

Apache

PHP Version

8.1.2-1ubuntu2.11

Operating System

No response

Browser

Edge

Version

No response

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

No response

Additional context

No response

[snipe]

We'd need app logs to see what's causing the 500 error

[rkthamizhan]

We'd need app logs to see what's causing the 500 error

[2023-04-16 11:03:49] production.ERROR: The /var/www/snipe-it/bootstrap/cache directory must be present and writable. {"userId":1,"exception":"[object] (Exception(code: 0): The /var/www/snipe-it/bootstrap/cache directory must be present and writable. at /var/www/snipe-it/vendor/livewire/livewire/src/LivewireComponentsFinder.php:59)
[stacktrace]
#0 /var/www/snipe-it/vendor/livewire/livewire/src/LivewireComponentsFinder.php(51): Livewire\LivewireComponentsFinder->write()
#1 /var/www/snipe-it/vendor/livewire/livewire/src/LivewireManager.php(72): Livewire\LivewireComponentsFinder->build()
#2 /var/www/snipe-it/vendor/livewire/livewire/src/LivewireManager.php(84): Livewire\LivewireManager->getClass()
#3 /var/www/snipe-it/vendor/livewire/livewire/src/LifecycleManager.php(22): Livewire\LivewireManager->getInstance()
#4 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Support/helpers.php(263): Livewire\LifecycleManager::Livewire\{closure}()
#5 /var/www/snipe-it/vendor/livewire/livewire/src/LifecycleManager.php(23): tap()
#6 /var/www/snipe-it/vendor/livewire/livewire/src/Connection/ConnectionHandler.php(11): Livewire\LifecycleManager::fromSubsequentRequest()
#7 /var/www/snipe-it/vendor/livewire/livewire/src/Controllers/HttpConnectionHandler.php(20): Livewire\Connection\ConnectionHandler->handle()
#8 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(48): Livewire\Controllers\HttpConnectionHandler->__invoke()
#9 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Route.php(262): Illuminate\Routing\ControllerDispatcher->dispatch()
#10 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Route.php(205): Illuminate\Routing\Route->runController()
#11 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Router.php(721): Illuminate\Routing\Route->run()
#12 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Routing\Router->Illuminate\Routing\{closure}()
#13 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Session/Middleware/AuthenticateSession.php(58): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#14 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\AuthenticateSession->handle()
#15 /var/www/snipe-it/app/Http/Middleware/AssetCountForSidebar.php(62): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#16 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\AssetCountForSidebar->handle()
#17 /var/www/snipe-it/vendor/laravel/passport/src/Http/Middleware/CreateFreshApiToken.php(50): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#18 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Laravel\Passport\Http\Middleware\CreateFreshApiToken->handle()
#19 /var/www/snipe-it/app/Http/Middleware/CheckForTwoFactor.php(59): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#20 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForTwoFactor->handle()
#21 /var/www/snipe-it/app/Http/Middleware/CheckUserIsActivated.php(47): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#22 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckUserIsActivated->handle()
#23 /var/www/snipe-it/app/Http/Middleware/CheckLocale.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#24 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckLocale->handle()
#25 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#26 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle()
#27 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#28 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle()
#29 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#30 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\EncryptCookies->handle()
#31 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#32 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\Pipeline\Pipeline->then()
#33 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\Routing\Router->runRouteWithinStack()
#34 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\Routing\Router->runRoute()
#35 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\Routing\Router->dispatchToRoute()
#36 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\Routing\Router->dispatch()
#37 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}()
#38 /var/www/snipe-it/vendor/livewire/livewire/src/DisableBrowserCache.php(19): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#39 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Livewire\DisableBrowserCache->handle()
#40 /var/www/snipe-it/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(66): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#41 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Barryvdh\Debugbar\Middleware\InjectDebugbar->handle()
#42 /var/www/snipe-it/vendor/fruitcake/laravel-cors/src/HandleCors.php(38): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#43 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fruitcake\Cors\HandleCors->handle()
#44 /var/www/snipe-it/app/Http/Middleware/PreventBackHistory.php(23): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#45 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\PreventBackHistory->handle()
#46 /var/www/snipe-it/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#47 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\SecurityHeaders->handle()
#48 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#49 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull->handle()
#50 /var/www/snipe-it/app/Http/Middleware/CheckForDebug.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#51 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForDebug->handle()
#52 /var/www/snipe-it/app/Http/Middleware/CheckForSetup.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#53 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForSetup->handle()
#54 /var/www/snipe-it/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#55 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\Proxy\TrustProxies->handle()
#56 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#57 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\View\Middleware\ShareErrorsFromSession->handle()
#58 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#59 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Session\Middleware\StartSession->handleStatefulRequest()
#60 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\StartSession->handle()

[rkthamizhan]

Livewire\LivewireComponentsFinder::write
vendor/livewire/livewire/src/LivewireComponentsFinder.php
:59

public function build()

{

    $this->manifest = $this->getClassNames()

        ->mapWithKeys(function ($class) {

            return [$class::getName() => $class];

        })->toArray();



    $this->write($this->manifest);



    return $this;

}



protected function write(array $manifest)

{

    if (! is_writable(dirname($this->manifestPath))) {

        throw new Exception('The '.dirname($this->manifestPath).' directory must be present and writable.');

    }



    $this->files->put($this->manifestPath, '<?php return '.var_export($manifest, true).';', true);

}



public function getClassNames()

{

    if (! $this->files->exists($this->path)) {

        return collect();

    }



    return collect($this->files->allFiles($this->path))

        ->map(function (SplFileInfo $file) {

            return app()->getNamespace().

                str($file->getPathname())

[rkthamizhan]

[snipe]

The very first line is telling you the issue:

2023-04-16 11:03:49] production.ERROR: The /var/www/snipe-it/bootstrap/cache directory must be present and writable. {"userId":1,"exception":"[object] (Exception(code: 0): The /var/www/snipe-it/bootstrap/cache directory must be present and writable. at /var/www/snipe-it/vendor/livewire/livewire/src/LivewireComponentsFinder.php:59)
[stacktrace]

[rkthamizhan]

please suggest me on the below cmd
sudo chown -R www-data /var/www/snipe-it/bootstrap/cache
sudo chmod -R 755 /var/www/snipe-it/bootstrap/cache

[rkthamizhan]

sudo chmod -R 777 /var/www/snipe-it/bootstrap/cache
thanks resolved with above cmd