500 server error on sign confirmation page

[yserobyan]

Debug mode

• I have enabled debug mode
• I have read checked the Common Issues page

Describe the bug

Hi, I get 500 server error when try to confirm receipt of asset using a signature.

Reproduction steps

1. Confirmation of "I have read and agree to the terms of use, and have received this item."
2. Leave signature

• Changing permissions to the cache folder did not help

Expected behavior

After attaching the asset, the possibility of confirmation by signature

Screenshots

[2022-09-06 06:08:26] production.ERROR: file_put_contents(/var/www/html/asset/storage/private_uploads/eula-pdfs/accepted-eula-2022-09-06-06-08-25.pdf): failed to open stream: Permission denied {"userId":1639,"exception":"[object] (ErrorException(code: 0): file_put_contents(/var/www/html/asset/storage/private_uploads/eula-pdfs/accepted-eula-2022-09-06-06-08-25.pdf): failed to open stream: Permission denied at /var/www/html/asset/vendor/league/flysystem/src/Adapter/Local.php:135)
[stacktrace]
#0 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->handleError()
#1 /var/www/html/asset/vendor/league/flysystem/src/Adapter/Local.php(135): file_put_contents()
#2 /var/www/html/asset/vendor/league/flysystem/src/Filesystem.php(103): League\Flysystem\Adapter\Local->write()
#3 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(261): League\Flysystem\Filesystem->put()
#4 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemManager.php(411): Illuminate\Filesystem\FilesystemAdapter->put()
#5 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(261): Illuminate\Filesystem\FilesystemManager->__call()
#6 /var/www/html/asset/app/Http/Controllers/Account/AcceptanceController.php(235): Illuminate\Support\Facades\Facade::__callStatic()
#7 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\Http\Controllers\Account\AcceptanceController->store()
#8 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\Routing\Controller->callAction()
#9 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Routing/Route.php(262): Illuminate\Routing\ControllerDispatcher->dispatch()
#10 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Routing/Route.php(205): Illuminate\Routing\Route->runController()
#11 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Routing/Router.php(721): Illuminate\Routing\Route->run()
#12 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Routing\Router->Illuminate\Routing\{closure}()
#13 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Session/Middleware/AuthenticateSession.php(58): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#14 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\AuthenticateSession->handle()
#15 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(44): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#16 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Auth\Middleware\Authenticate->handle()
#17 /var/www/html/asset/app/Http/Middleware/AssetCountForSidebar.php(55): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#18 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\AssetCountForSidebar->handle()
#19 /var/www/html/asset/vendor/laravel/passport/src/Http/Middleware/CreateFreshApiToken.php(50): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#20 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Laravel\Passport\Http\Middleware\CreateFreshApiToken->handle()
#21 /var/www/html/asset/app/Http/Middleware/CheckForTwoFactor.php(59): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#22 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForTwoFactor->handle()
#23 /var/www/html/asset/app/Http/Middleware/CheckUserIsActivated.php(47): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#24 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckUserIsActivated->handle()
#25 /var/www/html/asset/app/Http/Middleware/CheckLocale.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#26 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckLocale->handle()
#27 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#28 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle()
#29 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#30 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle()
#31 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#32 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Cookie\Middleware\EncryptCookies->handle()
#33 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#34 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\Pipeline\Pipeline->then()
#35 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\Routing\Router->runRouteWithinStack()
#36 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\Routing\Router->runRoute()
#37 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\Routing\Router->dispatchToRoute()
#38 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\Routing\Router->dispatch()
#39 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}()
#40 /var/www/html/asset/vendor/livewire/livewire/src/DisableBrowserCache.php(19): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#41 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Livewire\DisableBrowserCache->handle()
#42 /var/www/html/asset/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(59): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#43 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Barryvdh\Debugbar\Middleware\InjectDebugbar->handle()
#44 /var/www/html/asset/vendor/fruitcake/laravel-cors/src/HandleCors.php(38): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#45 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fruitcake\Cors\HandleCors->handle()
#46 /var/www/html/asset/app/Http/Middleware/PreventBackHistory.php(23): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#47 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\PreventBackHistory->handle()
#48 /var/www/html/asset/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#49 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\SecurityHeaders->handle()
#50 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#51 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()
#52 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull->handle()
#53 /var/www/html/asset/app/Http/Middleware/CheckForDebug.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#54 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForDebug->handle()
#55 /var/www/html/asset/app/Http/Middleware/CheckForSetup.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#56 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForSetup->handle()
#57 /var/www/html/asset/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#58 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\Proxy\TrustProxies->handle()
#59 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#60 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\View\Middleware\ShareErrorsFromSession->handle()
#61 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#62 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Session\Middleware\StartSession->handleStatefulRequest()
#63 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\StartSession->handle()
#64 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#65 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance->handle()
#66 /var/www/html/asset/app/Http/Middleware/NoSessionStore.php(28): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#67 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\NoSessionStore->handle()
#68 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#69 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142): Illuminate\Pipeline\Pipeline->then()
#70 /var/www/html/asset/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()
#71 /var/www/html/asset/public/index.php(52): Illuminate\Foundation\Http\Kernel->handle()
#72 {main}

Snipe-IT Version

v6.0.10 - build 8610

Operating System

Ubuntu

Web Server

Apache

PHP Version

7.4.29

Operating System

No response

Browser

No response

Version

No response

Device

No response

Operating System

No response

Browser

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Version

No response

Error messages

No response

Additional context

No response

[welcome]

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

[snipe]

failed to open stream: Permission denied

This always means that the directory is not writable. Please make sure storage/private_uploads/eula-pdfs is writable.