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Can’t play audio messages every now and then on Android #13795

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3 tasks done
erik55 opened this issue Nov 18, 2024 · 0 comments
Open
3 tasks done

Can’t play audio messages every now and then on Android #13795

erik55 opened this issue Nov 18, 2024 · 0 comments

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@erik55
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erik55 commented Nov 18, 2024

Guidelines

  • I have searched searched open and closed issues for duplicates
  • I am submitting a bug report for existing functionality that does not work as intended
  • This isn't a feature request or a discussion topic

Bug description

Since about a year or maybe less I am sometimes not able to play one or the other audio message. Doesn’t happen very frequently.

What I do and what happens

I tap on the play button of a received and downloaded audio message. Nothing happens.

Workaround

When I close Signal (shut down the app) and restart it, I can play that same audio message.

Debuglog

Example message: 1731875126277

https://debuglogs.org/android/7.25.0/842b73ba224e829b4bba9d7e157bf64df07f62aede823d69a5870ca3e9cb05eb

Special case

But there exists even one exception to that (which migth be unrelated): If I try to play the message with ID 1697892566274 I can’t play it. Never. Even if I close and restart Signal. When I try to download the audio message in order to listen to it with VLC or the like, Signal crashes. See this additional debuglog: https://debuglogs.org/android/7.25.0/4f1548f7e25b57acb7be47240a9d06f1401b579826592b7354c2081ef0492c51

Screenshots

No response

Device

Samsung S10e

Android version

12

Signal version

7.25

Link to debug log

No response

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